I'm having trouble finding in my downloads so not a perfect score
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The word doc didn't quite transfer cleanly into a pdf. I suspect it was more my programs fault
Company replied
Convert was very fat but unappropiate. Texts combined and bestrides one to another.
Company replied
It converted a document I needed from Word to PDF. The site I was using to submit documents would only allow PDFs. I am however worried about how to cancel as I literally only needed this service the... See more
Company replied
Company details
About Zendocs
Written by the company
Documents shouldn't be the part of your day that slows everything down. Whether you're filling out a form, drafting a contract, or just trying to convert a PDF without installing software, the tools built for that work are often more complicated than the task itself.
Zendocs is a document platform for people who need to get paperwork done today — from individuals handling a one-off form to small teams managing contracts, agreements, and PDFs every week. You shouldn't need a lawyer or specialist software to finish a document, generate a contract, or share a file that looks right.
With Zendocs, you can:
- Fill PDF forms with a guided, field-by-field flow, complete with date pickers, signature capture, and photo upload.
- Generate legal agreements — NDAs, leases, employment contracts, service agreements — by answering a few structured questions in our Agreement Wizard, with e-signing built into the flow.
- Edit, convert, merge, split, compress, and OCR PDFs in your browser, on any device.
- Work solo or collaborate inside shared workspaces, with roles for owners, admins, and members, and the option to share documents externally with people who don't have an account.
What we believe:
- Paperwork should take minutes, not hours. If a step is confusing, that's our problem to fix.
- The same tool should work for one person or a whole team — no separate setup, no enterprise overhead.
- Mobile and desktop should both work — start on your phone, finish on your laptop.
- Feedback shapes the product. We read what users tell us and use it to decide what to build next.
Contact info
United States
- zendocs.com
3.9
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Zendocs
Dear RAMSHA Tahir, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
it was an excellent service
May 20, 2026
Reply from Zendocs
Dear mati, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
No stars if it would be possible
No stars if it would be possible. I used the service for one digital signature, which cost me 0.50€. I canceled any kind of subscription right away through their customer service, which was confirmed by them.
However, for the last 6 months, I was charged 24,99€ monthly for their service, which I have already canceled, while they keep telling me, that my account is canceled. In addition, they refuse to return the money that they falsely charged and I am now trying to figure out, how to stop them from charging, because they keep claiming and charging. It's a catch-22.
I believe this is a scam, I strongly recommend using a different service and staying far away from this one.
December 23, 2025
Unprompted review
Reply from Zendocs
Dear C P, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number CP963558 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Reply from Zendocs
Dear ek, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Bang on Spot
out of many websites tried , zendocs does exactly what it says...hassle free... keep up the good work
May 20, 2026
Reply from Zendocs
Dear Tiana Longoria, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
AMAZINGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG
May 20, 2026
Reply from Zendocs
Dear eduardo trujillo, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Subscription fees hidden when one-time…
Subscription fees hidden when one-time purchasing.
May 20, 2026
Unprompted review
Reply from Zendocs
Dear Ali Alnoaimi, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number ALIALNOAIMI858970 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
It is NOT free, it asks you to pay to save any document
Horrible useless website that lies about letting you save your document for free
May 20, 2026
Unprompted review
Reply from Zendocs
Dear Asriel Cain, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number ASRIELCAIN888049 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
I have never used what ever service…
Had money taken for something i never used. Refund was processed quickly and wasnt ever a hassle
May 20, 2026
Unprompted review
Reply from Zendocs
Dear Abdula Mohammed, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number ABDULAMOHAMMED170578 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
I’ve never used this site they said…
I’ve never used this site they said they don’t have my email address so how did they charge my bank 39.99. Then after emailing a few time to get this charge off my bank they blocked me I had to get a new credit card cause of this shit company.
May 19, 2026
Unprompted review
Reply from Zendocs
Dear Gladys pine, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number GLADYSPINE686628 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Reply from Zendocs
Dear Anonymous, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Reply from Zendocs
Dear YVONNE DEBOSE, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Easy way to fill out a neatly created…
Easy way to fill out a neatly created government form and only print it out when perfect.
May 19, 2026
Reply from Zendocs
Dear Bob H, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
easy and fast
May 19, 2026
Reply from Zendocs
Dear keoshqcleveland, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
SCAM ALERT!!!!
SCAM!!!!On May 15, 2026, the company Zendocs (USA) charged me $39.90 USD without my explicit authorization.
I only paid to download specific documents, but they automatically subscribed me
to a recurring monthly service without clearly informing me. At no
point did I knowingly agree to a monthly paid subscription.
Zendocs used the card information I entered for a one-time payment and saved it
to generate recurring charges without my informed consent. This practice
constitutes a fraudulent charge and misuse of personal financial data.
May 15, 2026
Unprompted review
Reply from Zendocs
Dear Daniel Delgado, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number DANIELDELGADO879621 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
W-9 with Zendocs
I needed a W-9 QUICKLY! For $1 and easy processing, I was able to get a W-9 QUICKLY! I'm very happy!
May 19, 2026
Reply from Zendocs
Dear The Notary Table, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
they ask your email to send the file…
they ask your email to send the file and than they ask for money, the file will not be send at your mail if you dont pay
May 19, 2026
Unprompted review
Reply from Zendocs
Dear ss, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number SS640764 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Reply from Zendocs
Dear Awaiz saleem, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
I utilized the Zendocs Website for…printing of a one time PDF 1 page
I utilized the Zendocs Website for printing a PDF Document and was charged the customary $.50 twice on 02/01/26. On 02/02/26 a Pending charge of $29.99 was posted to My Banking Account. On 02/09/26, isent an E-mail that I did not sign up for a monthly charge, and If I erroneously did, please cancel my subscription.
I have now been charged twice(02/02/26=$29.99/03/08/26-$29.99). I have repeatedly since E-mails for these refunds, which have been approved. I continue receive an automated response (I believe) to check with my Bank that everything is completed on the Zendocs end,
I have discussed with My bank, and they show no activity of refunds. I consider your process for refunds totally UNSATISFACTORY.
Based upon the response herein from Zendocs. the following Email was sent to them.
Gordon Gollott
to ZENDOCS
Reference No: GORDONGOLLOTT355772
This is another attempt to obtain refunds of $299.99 charged twice monthly to my Bank account at Keesler Federal .
I have identified via 9 E-mails that your company , although approved, have not provided these refunds.
In addition here is the card information you requested in a previous email.
1st 6 digits: 55943 Last 4 digits; 1323. Full Name on Account Gordon T. Gollott
Did not use PayPal.
V/R
Gordon T. Gollott
1713 Pat Drive
Gautier, Ms. 39553
Phone 228-238-2691
Please review and provide my refunds
V/R
Gordon
February 9, 2026
Unprompted review
Reply from Zendocs
Dear Gordon Gollott, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number GORDONGOLLOTT355772 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Great experience working with it ,easy…
Great experience working with it ,easy and quick .best of all
May 19, 2026
Reply from Zendocs
Dear Azodah Mohsinat, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.