The price is great for the amount of cover provided. Easy website to use , thanks guys, hopefully I don’t find out how helpful you will be if a incident happens 🤞
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been with previous insurance company for many years and moving over was clear and easy. They loggin it brilliant and easy to use getting clear view of all the documents needed. Thank you
Company replied
I’ve had an excellent experience with Zenith . From the start, the process of getting car insurance was clear and straightforward. The team was very professional, answered all my questions, and made s... See more
Company replied
Had a policy with Zenith last year and it was great - I only left as the price was not compeititve when I renewed. The customer service was the best I have ever had from an insurance company and I hop... See more
Company replied
Company details
Written by the company
Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need
Contact info
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, United Kingdom
- social@zenithinsurance-bisl.co.uk
- zenith-insure.com
4.1
Great
9K reviews
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Great price!
Great price!! Best deal available on the market and gave me satisfaction to save a fortune from existing company!
March 7, 2026
Reply from Zenith Insurance
Hey Peter,
Thank you for taking the time to leave your fab review!
Vicky
Reply from Zenith Insurance
Hi Leigh,
It's fantastic to hear you found it easy insuring with ourselves!
Kirsty
The worst company I have ever used.
The worst company I have ever used.
Charged cancellation fee when they couldn’t give me a quote on my new car.
Absolute shambles. Do not use!!!
March 16, 2026
Reply from Zenith Insurance
Hi,
Thank you for taking the time to leave your feedback.
I’m sorry to hear that you’re unhappy with your recent experience. I understand how frustrating it must have been when you were unable to obtain a quote for your new vehicle and then needed to cancel the policy.
In some circumstances we may be unable to provide a quote for certain vehicles due to our underwriting criteria. When this happens and the policy is cancelled, the cancellation fee outlined in the policy terms and conditions can still apply, as the policy had already been set up.
I appreciate that this situation has been disappointing, and I’m sorry for the frustration it has caused. Your feedback is important and has been noted, and we will be in touch to discuss this further.
Vicky
Very Easy to use
March 2, 2026
Reply from Zenith Insurance
Hi,
Thank you for your review and feedback. It's great to hear you found us easy to use.
Leanne
5 star thank you very helpful
March 13, 2026
Reply from Zenith Insurance
Hi,
Thank you for your 5 star review and feedback.
Leanne
Very good Service
March 12, 2026
Reply from Zenith Insurance
Hey,
Thank you for your five-star review!
Vicky
So rude the customer service needs…
So rude the customer service needs training on customer service
March 12, 2026
Unprompted review
Reply from Zenith Insurance
Hi Tereza,
We’re sorry to hear that you felt our customer service was rude. This is not the level of service we aim to provide.
Your feedback is important to us and will be shared with the relevant team so we can review the interaction and improve our service. If you’d like us to look into this further, please contact us directly with your name, postcode, and policy number at social@zenithinsurance-bisl.co.uk.
Vicky
Awful
Awful! We were told our car had been stolen and then were informed by Heathrow parking that it had been located- Zenith have lied and now said there is an outstanding claim on our policy when I had updated them and their staff did not update the system- steer clear of this company!
March 12, 2026
Unprompted review
Reply from Zenith Insurance
Hi Krishna,
We're sorry to hear about the issues you are having regarding the claims team. Please can you email your policy number to social@zenithinsurance-bisl.co.uk so we can ensure your concerns are passed to the correct department.
Kirsty
Reply from Zenith Insurance
Hi Deborah,
I'm pleased to hear you were satisfied with the online service!
Kirsty
Garbage
Garbage.
Had 4 quotes today and not one person could complete it. Each time passed me from pillar to post.
I found it very hard to understand the staff. They also could not understand me even though I have lived in England all my life.
Avoid this company, spent 2 hours at least today. Waste of time
March 10, 2026
Unprompted review
Reply from Zenith Insurance
Hi Ant,
We're sorry to hear about the issues you had with our customer services team regarding obtaining a quote. If you still require assistance, please email your policy details over to social@zenithinsurance-bisl.co.uk and we can be in touch.
Kirsty
The price is great for the amount of…
The price is great for the amount of cover provided. Easy website to use , thanks guys, hopefully I don’t find out how helpful you will be if a incident happens 🤞
March 10, 2026
Reply from Zenith Insurance
Hi Dale,
I'm pleased to hear you found our website easy to use!
Kirsty
The website was very easy to use to…
The website was very easy to use to insure my car,the price was a lot cheaper than Churchill tried charging me for my renewal
February 28, 2026
Reply from Zenith Insurance
Hi,
Thank you for taking the time to leave us your five-star review!
Welcome to Zenith Insurance.
Vicky
Reply from Zenith Insurance
Hi S N,
Thank you for taking the time to leave us your great 5 star review.
Rachel
Gave me exactly what I wanted a very…
Gave me exactly what I wanted at a very good price which is what we all want
March 5, 2026
Reply from Zenith Insurance
Hi Nick,
Thanks for the great 5 star review and feedback!
Kirsty
Reply from Zenith Insurance
Hi Ian,
Thank you for taking the time to leave us your five-star review!
Vicky
Reply from Zenith Insurance
Hello,
Thank you for your 5 star feedback!
We’re delighted to hear you found a great car insurance price with us.
Welcome to Zenith Insurance!
Thanks Laura
Great no fuss didn’t have to wait on…
Great no fuss didn’t have to wait on the phone quick easy service
February 1, 2026
Reply from Zenith Insurance
Hi Kohl,
Thank you so much for your fantastic feedback!
We’re thrilled to hear you enjoyed a quick, easy, and no-fuss experience without having to wait on the phone.
We’re always here if you need anything else!
Thanks Laura
Reply from Zenith Insurance
Hi Ronald,
Thank you so much for your wonderful feedback!
We’re thrilled to hear you found our service fast, reliable, and enjoyable. Making things simple and smooth for our customers is exactly what we aim for, so it’s great to know we delivered!
We look forward to keeping you covered!
Thanks Laura
Nice and straight 🙏
February 12, 2026
Reply from Zenith Insurance
Hi Gary,
Thank you for taking the time to leave your review!
Vicky
Reply from Zenith Insurance
Hi Ron,
Thank you for taking the time to leave your five-star review!
Vicky
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