So it appears that I got them out of the box product that was bad which is out of anybody’s control. I’m just a little disappointed that some of the back-and-forth through email took almost a week. B... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I appreciated the fast response whenever I had queries on email. The ordering was easy, and delivery was relatively fast. The only thing I was concerned about was when I received the package, the pr... See more
Company replied
The chosen delivery company DPD delivered the goods to a wrong address. This is clearly traceable in the delivery proof. Zens company started investigation with the delivery company. The good cust... See more
Company replied
The order and delivery service was excellent. So is the product. However, nowhere in the process is it indicated that FedEx will come after you later for tariffs.
Company replied
Company details
About Zens
Written by the company
We are innovators. Inspirers. Pioneers. We’ve been pushing the boundaries of wireless charging since 2011. We are dedicated, passionate specialists who believe in the power of wireless. Our mission is to empower everyone to connect & charge easily and everywhere. With wireless charging from Zens, you can experience ultimate freedom. At home, at the office and on the go.
Located at the High Tech Campus in Eindhoven, The Netherlands, home to some of the world’s most trusted technology experts, thinkers, doers and collaborating minds, Zens’ range of innovative wireless chargers is packed with cutting-edge technology. Designed for both consumers and businesses, Zens empowers people to improve the way they work and live.
Zens – Empowering Freedom.
Our shipping promise
Shipped within 24 hours
Free EU-shipping and worldwide on orders over $75
Contact info
High Tech Campus 84, 5656 AG, Eindhoven, Netherlands
- support@zens.tech
- zens.tech
4.2
Great
502 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
just like its supposed to be
just like its supposed to be. Easy, secure purchase of a quality product.
September 26, 2025
Reply from Zens
Thank you for your kind words! Enjoy your new Zens charger. ^team Zens
Beautiful quality products
Beautiful quality products. Spot on and very fast delivery. What else?
September 26, 2025
Reply from Zens
Thank you for your kind words! We’re happy you love the quality of our products and enjoyed the fast delivery. ^team Zens
Reply from Zens
Thank you for your feedback, Spiro! Great to hear ordering was easy, delivery fast and that your Nightstand Charger Pro 2 works so well. Enjoy! ^team Zens
Great customer service!
This is my first time using a wireless charging device. I expected it to be the same as using a cord for charging. I emailed customer service and received a quick response, which detailed how wireless charging works. I was offered advice on how to speed up the charging time as well as an offer to write back if I was still unsure how to properly use the charging station. Follow up help after purchasing a product is very important to me and Zens definitely checked that box!
September 15, 2025
Reply from Zens
Thank you for sharing your experience! We’re glad our team could help explain wireless charging and support you with useful tips. Enjoy your new Zens charger! ^team Zens
Reply from Zens
Thank you for your trust and kind words, Harry! We’re glad you’re happy with our products and service. ^team Zens
Reply from Zens
Thank you for your kind words. Great to hear everything went smoothly with your order and delivery. We really appreciate your feedback. ^team Zens
Reply from Zens
Thanks for your kind words! We’re glad you like the design and ease of use. ^team Zens
Great product
Great product! If you’re looking for a solidly built and aesthetic device, look no further.
I love not having to depend on the dodgy charging port anymore.
Shipping was a bit opaque, but it did arrive in the end.
August 22, 2025
Reply from Zens
Thanks for your kind words, we’re happy to hear you’re enjoying your Zens charger and the freedom from cables. We’ll take your feedback on shipping to improve the experience. ^team Zens
I'm confused as to how to use it.
August 25, 2025
Reply from Zens
Hi Frances, our support team will be happy to guide you through the setup, please reach out and we’ll help you get started. zens.tech/contact-us/ ^team Zens
Avoid looks good but poor quality and don’t work.
Ducking useless. We have the liberty glass induction charger, failed after 5 months, the new one won’t charge phones with cases, sorry it should charge 2 phones can only do1, its a ducking £200 induction charger is should charge when I am near it!! They look great but quality is poor and they are faceless, no direct contact!! Don’t waste your money
December 25, 2024
Unprompted review
Reply from Zens
We’re sorry to hear about your experience. That’s not the quality we aim to deliver. Please reach out to our support team so we can help you directly. ^team Zens
Got a defective product, but was taken care of
So it appears that I got them out of the box product that was bad which is out of anybody’s control. I’m just a little disappointed that some of the back-and-forth through email took almost a week. But in the end, I do feel like quality wise. It does seem like a good product seems like a good company overall for the modular series. Maybe in the future, you guys could consider having the connections on either side of the unit so people can adjust according to their desk or nightstand
August 21, 2025
Reply from Zens
Hi Carlos, thanks for sharing your honest feedback. We’re sorry the first unit didn’t work as expected and that the email exchange took longer than it should have. We’ll take this on board to improve our response times. It’s great to hear you still value the quality of the Modular Series, and we really appreciate your suggestion about having connections on both sides. ^team Zens
Reply from Zens
Thank you for your kind words, Rachel! Great to hear you’re happy with the product and delivery. ^team Zens
Great Experience
The quality of the products appears to be very nice so far! The products I received look sleek and modern. The order that I made arrived faster than expected. I also appreciate the three-year warranty. Thank you, Zens!
August 20, 2025
Reply from Zens
Thanks for your kind words, Madeline! We’re glad you love the design, speed, and warranty. Enjoy your Zens experience! ^team Zens
Material quality is Super
Material quality is Super, Package is just okay, Ontime delivery was great, payments made simple
August 19, 2025
Reply from Zens
Thanks a lot for your kind words, Akshay. Great to hear you’re happy with the quality, and that delivery and payment went smoothly. We’ll take your note about the packaging into account. ^team Zens
10/10 product bought the 4in1 charger
10/10 product bought the 4in1 charger, fast shipping and great customer service!
August 18, 2025
Reply from Zens
Thank you so much for your wonderful review. We’re glad to hear you’re enjoying the 4-in-1 charger and that your order arrived quickly. Great to know our service met your expectations! ^team Zens
Good wireless charger
I bought a wireless chargers for 2 devices, looks and works great. The only downside is that Google Watch won't charge, maybe because it can't be placed close enough. Anyway, we have 2 phones and works like magic.
Delivery was punctual.
August 2, 2025
Reply from Zens
Thanks for your review Svetlana! Great to hear the charger works well for your phones and that delivery was on time. Google Watches indeed need their own charger, as they use a different system. Hopefully that will change in te future. ^team Zens
Reply from Zens
Thank you for your reviews, Andrew. Great to hear the ordering and delivery went smoothly. ^team Zens
Reply from Zens
Thanks for sharing your feedback, and we're really sorry to hear that your product arrived with a scratch. That’s definitely not the experience we aim to deliver. Please reach out to us via zens.tech/support, and we’ll be happy to help resolve this for you. ^team Zens
Fantastic product and prompt delivery
Fantastic product and prompt delivery! The base is heavy and stable and materials are nice to touch.
August 4, 2025
Reply from Zens
Thank you for your wonderful feedback! We’re delighted to hear you’re happy with your Zens charger and that it arrived so quickly. ^team Zens
I have not received my item
I have not received my item, and I have not received any news about the order shipping.
Please investigate this and get back to me.
August 2, 2025
Reply from Zens
Dear Lynda, thank you for your message. Our sincere apologies for the inconvenience caused. We’ve checked your order and it seems the shipment did not process correctly. This has now been resolved, and your package will be shipped today. You will receive a confirmation email with tracking details once it’s on its way. ^team Zens
Update: I hope this message finds you well. We just wanted to check in to see if you’ve received your package by now. If everything arrived as expected, we’d be very grateful if you could consider updating your review to reflect your experience. It would mean a lot to us. Thank you again for your patience, and please don’t hesitate to reach out if there’s anything else we can do for you. ^team Zens
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.