So it appears that I got them out of the box product that was bad which is out of anybody’s control. I’m just a little disappointed that some of the back-and-forth through email took almost a week. B... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I appreciated the fast response whenever I had queries on email. The ordering was easy, and delivery was relatively fast. The only thing I was concerned about was when I received the package, the pr... See more
Company replied
The chosen delivery company DPD delivered the goods to a wrong address. This is clearly traceable in the delivery proof. Zens company started investigation with the delivery company. The good cust... See more
Company replied
The order and delivery service was excellent. So is the product. However, nowhere in the process is it indicated that FedEx will come after you later for tariffs.
Company replied
Company details
About Zens
Written by the company
We are innovators. Inspirers. Pioneers. We’ve been pushing the boundaries of wireless charging since 2011. We are dedicated, passionate specialists who believe in the power of wireless. Our mission is to empower everyone to connect & charge easily and everywhere. With wireless charging from Zens, you can experience ultimate freedom. At home, at the office and on the go.
Located at the High Tech Campus in Eindhoven, The Netherlands, home to some of the world’s most trusted technology experts, thinkers, doers and collaborating minds, Zens’ range of innovative wireless chargers is packed with cutting-edge technology. Designed for both consumers and businesses, Zens empowers people to improve the way they work and live.
Zens – Empowering Freedom.
Our shipping promise
Shipped within 24 hours
Free EU-shipping and worldwide on orders over $75
Contact info
High Tech Campus 84, 5656 AG, Eindhoven, Netherlands
- support@zens.tech
- zens.tech
4.2
Great
502 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Zens
Many thanks for your positive review
Reply from Zens
Many thanks for your positive review
Product came damaged and not working
Product came damaged and not working. I sent an email to the info@zens account but have not received a response
Edit: currently in contact with support team regarding warranty. Will post an update of my experience.
Edit 2: after speaking with customer service I was able to get a new one while sending in the damaged one. Everything is working great and the process of speaking with customer service was easy and smooth.
June 20, 2024
Reply from Zens
You have received a new product from Zens. We would appreciate it if you can update your expierence accordingly.
Reply from Zens
Thanks for your positive review.
Reply from Zens
Thanks for your positive review.
Ordering was easy
Ordering was easy, shipment came on time (even a day early), seems to work well.
June 4, 2024
Reply from Zens
Thanks for your review.
It’s perfect for my IPhone but not for…
It’s perfect for my IPhone but not for the Samsung from my husband
June 4, 2024
Reply from Zens
Thanks for your review. Unfortunately not all Samsung devices support Qi wireless charging.
I love the charger
I love the charger! They are stylish and easy to use right out of the box.
May 28, 2024
Reply from Zens
Thanks for your review. I just checked and the second charger is also delivered. Our apologies for the inconvenience.
Nice, but doesn’t work for me.
The device will only hold and charge my phone in the horizontal position.Finding a clock app that will work horizontally has been impossible. The concept is good but the device doesn’t work for me.
May 26, 2024
Reply from Zens
Thanks for your review. I noticed you ordered the Magnetic Nightstand Charger. This charger will charge an iPhone 12 and up horizontally, this will activate Apple StandBy mode / the alarm clock.
Great product
Great product
Absolutely love the travel charger
Carry it every trip and has a really small foot print
A must buy for regular travelers
May 13, 2024
Reply from Zens
Thanks for your review
Excellent product and very fast delivery
Really love my Zens 3-in-1 wireless charger for my iPhone 15 Pro Max, iPad Pro 2024 and AirPods Pro 2. Charges fast and looks great! Thank you Zens for extremely fast delivery - after ordering the charger it arrived just two days later! With a free powerbank! Can really recommend this company!
May 21, 2024
Reply from Zens
Thank you for your positive review.
Great quality, fast delivery
Great quality charging device. Super service and fast delivery. Would definitely recommend.
May 16, 2024
Reply from Zens
Thanks for your positive review
Zens Tech was communicative about…
Zens Tech was communicative about delivery and the products are durable, well-constructed and charge as advertised in addition to being aesthetically pleasing. A great experience.
May 13, 2024
Reply from Zens
Thank you for your positive review
Reply from Zens
Thank you for your review
It works okay
It works okay, but a lot of improvement must be done.
Les accurate positioning and quicker recharge
May 8, 2024
Reply from Zens
Thanks for your review. If positioning and charging times are an issue we recommend a MagSafe or Qi2 charger.
The main product I purchased was great
The main product I purchased was great; however, I fell for the "you are $.01 away from a free gift" thing and ended up buying a portable charger which is pretty crappy and a desktop magsafe (gift) which is pretty sketch as well.
May 7, 2024
Reply from Zens
Thanks for your review.
Reply from Zens
Dear Steve, Thanks for your mail. You ordered the ZEDC10B/00, this charger has indeed no MagSafe. On our webshop it is cleary stated which chargers have MagSafe.
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