Excellent interface from beginning to end.I met with them looking to be convinced solar panels would work on my property as I had previously been told they weren’t viable. My older property gave the i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Can recommend zero carbon from start to finish. Great customer care everything explained, kept in touch with information on when workers would arrive. Thanks Gerry. The two roofers never stoped til... See more
Company replied
The service from start to completion was as it should be. Effortless communications even when I asked somewhat more technical questions. When I surpassed the knowledge of the sales team I was effortle... See more
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Very good service from Gerry and his crew . System has been working for over a month and already I have seen a difference in my electric bill . Hardly use any imported electricity through the day... See more
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Company details
Written by the company
Zero Carbon offer services for companies, groups and individuals We offer the very best services in our field. We never settle for second best and always have your satisfaction as our top priority. It’s who we are and we are proud of it. Who We Are We love what we do and it shows. We have the best design and installation talent in Scotland at our fingertips, and we know this industry like the back of our hands. There’s no challenge too big or too small and we dedicate our utmost energy to every project we take on. Projects Every customer is unique. That’s why we offer bespoke solutions and customise every one of our projects to fit your needs exactly. Whether it’s a small upgrade or a comprehensive effort, we’ll sit down with you, listen to your requests and advise you on the best outcome to furnish your needs.
Contact info
United Kingdom
- zero-carbon.co.uk
Brilliant customer care friendly…
Brilliant customer care friendly helpful and always available to talk xx Jacqueline and Jerry are amazing
June 19, 2025
Reply from Zero Carbon
Thanks a lot, Janet! 💬 We truly appreciate you taking the time to share your experience. It's great to know we were able to meet your expectations—your feedback gives us a real boost. We're always here if there's anything more we can do for you!
I thought I knew what I wanted
I thought I knew what I wanted. Spoke to several operators who were happy to provide this. Spoke to zero carbon. They helped me realise what I needed. Planned installed and supported without any issues. Competitive price.
December 27, 2024
Unprompted review
Reply from Zero Carbon
Thanks for the amazing 5 stars, Mark! 🌟 We're so glad you had a great experience—it means a lot to the team. Your support keeps us motivated to keep delivering top-notch service. If there's anything you ever need, we're just a message away!
Efficient and professional
Clear explanation of costs and benefits. Great follow-up from back office. Quick turn around of the whole project.
June 13, 2025
Unprompted review
Reply from Zero Carbon
Thanks a million for the 5 stars, Marcel! 🙌 We're so happy you had a top-tier experience with us. Your support means the world—and it's a real motivator for us to keep raising the bar. If there's anything more we can do for you, just say the word!
Excellent Experience
Helpful, friendly, honest and informative. Treat your home like their own, get back to queries quickly and do exactly what they say they will when they said they'll do it. Provided excellent follow up coming back quickly to sort out a couple of niggles. Would highly recommend and did, my mother signed up too!
May 1, 2025
Reply from Zero Carbon
Thanks so much for the 5-star review, Rajinder! 🌟 We're absolutely delighted you had a positive experience. Your support means everything to us and keeps the whole team inspired to deliver our very best. If there's ever anything more we can do for you, just let us know—we're always happy to help!
5* service
From start to finish zero carbon were fantastic. No pushy sales calls. Excellent fitters and aftercare. Will be recommending to friends and family.
June 6, 2025
Reply from Zero Carbon
Thanks for the stellar review, Danny! 🌟 We're absolutely chuffed that you had a fantastic experience with us. Knowing we hit the mark for you really makes our day. Thanks for your trust and support—don't hesitate to reach out if there's ever anything we can do for you!
Very good with service & after sales
Very good with service & after sales. Always there to help
February 1, 2025
Reply from Zero Carbon
Thanks for the 5-star shout-out, Alexander! ⭐ We're thrilled you had such a great experience—it really means a lot to us. Your support keeps our team energised and focused on delivering excellence every step of the way. We're always here if you need anything down the line!
Great service
Am very pleased with this company. Everyone from start to finish was very helpful, friendly and professional. Everything regarding installation was done and dusted in 10 days. Thank you Gardener, Jaqueline, Ian and Brodie and the two guys who fitted the Solar Panels.🙂 …
October 9, 2024
Unprompted review
Reply from Zero Carbon
Hi Gwen, thank you for your positive words and taking the time to leave us a 5-star rating!
We are glad you are happy with your new state of the art system and we will relay your feedback to all the team members involved. They really know how to make each individual journey special and for you to comment will make their day!
Thank you again for choosing us!
Over and Above Expectations
In 2022 I upgraded my Solar Panel System by adding Batteries and an upgraded Inverter.
The Service and Customer Support was Fabulous. Now after nearly 3 years my Energy Supplier is querying the amount of Feed-In we are claiming for (due to my upgraded and more efficient kit). They sent me a very complicated form asking all sorts of complicated questions. Once again Gerard Frew from Zero Carbon came to the Rescue by filling out the forms and providing all the Technical Information including for equipment that they did not install.
I would Highly recommend Zero Carbon and their Service is Over and Above anything you would expect from a company.
This is the Thank You I sent them.
Gerard Thank You very Much I am overwhelmed by your excellence and diligence in helping me with this matter. Best wishes William and Cheryl Blower
April 16, 2025
Unprompted review
Reply from Zero Carbon
Hi Bill, thank you for your kind words and taking the time to leave us a 5 star review!
Professional Integrity, transparency and excellence in everything we say, design and deliver are the cornerstones of our business; and as a valued client these principles remain even long after the installation is complete.
Thank you again, it's people like you who take the time to leave these reviews that help others take the leap of faith when deciding what installation company is right for them.
Installation of Solar Panels
From consultation to installation the process was seamless. We didn’t know a lot about the different types of panels or what exactly we needed but we were walked through each step by Gerry, and we now have a fantastic system including a great, easy to use app. We haven’t had any hitches but the little technical queries and questions we have had have been dealt with quickly and professionally (usually Jaclyn) and we have ongoing reassurance and confidence in the company that they will continue to be available if there are any issues in future including tech support. From making an enquiry to the system being in place was less than 4 weeks. At every stage, they have over delivered I.e. expected the job to take a whole day and was finished by 1pm. All workers have arrived when they said they would, with minimal disruption and leaving no mess. Additionally we were given check phone calls to ensure that we have been happy with the work being completed. We would 100% recommend this company if anyone is looking for a system to reduce their energy bills and be more environmentally friendly.
July 10, 2024
Unprompted review
Reply from Zero Carbon
Hi Paul, thank you for your positive words and taking the time to leave us a 5-star rating!
Your review has great impact on other people choosing to go ahead. We are glad you are happy with your new state of the are hybrid system and thank you again for choosing us!
Really fast installation
From purchasing, the installation has been really fast, setup has been quick and Zero Carbon have ensured that everything has been installed correctly, even down to the applications on my mobile devices to give us real time tracking on power being generated/exported etc.
July 16, 2024
Unprompted review
Reply from Zero Carbon
Hi Imran,
Thank you for you 5 star review. Thank you again for choosing us we hope you are pleased with your new system!
Excellent service and installation
Excellent service and installation teams, very efficient and, excellent customer services too; hopefully you will be pleased to.
November 8, 2024
Unprompted review
Reply from Zero Carbon
Hi Kevin,
Thank you for taking the time to leave us a 5 star review. We hope your new Hybrid system is serving you well!
Zero Carbon did a great job!
Zero Carbon provided me with a good estimate, and did the installation barely 2 weeks later - 10 panels, with a battery and an inverter. Zero Carbon took great care with our recently recoated roof, which was much appreciated. We were up and running in a day, and we're already seeing the benefits during these sunny days by selling energy back to the grid. For now, the battery is handling all of our household consumption during normal usage days. Highly recommend this company to anyone interested in taking power from the sun to reduce your monthly energy bills!
September 29, 2024
Unprompted review
Reply from Zero Carbon
Hi Jim, thank you for your positive words and taking the time to leave us a 5-star rating!
We are glad you are happy with your new state of the art hybrid system and thank you again for choosing us!
I recently had a battery installed by…
I recently had a battery installed by Zero Carbon, the installers were very quick and efficient they didnt leave any mess. the office staff were very helpfull would recommend to friends and family.
September 18, 2024
Unprompted review
Reply from Zero Carbon
Hi Lisa, thank you for your positive words and taking the time to leave us a 5-star rating!
You will without doubt see the benefits of upgrading your grid tied system to a new state of the art hybrid inverter complete with battery.
Thank you for choosing us!
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