Zero Down Lease Reviews 104

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Nadia was very easy to talk to, knew her stuff, and explained things in layman's terms. As the title of this says, she was very professional and helpful,

Rated 5 out of 5 stars

Zerodown talked me through the lease extension process, explaining everything including my options. No hard sell and took time to answer all my questions clearly. Everyone I dealt with was friendly an... See more

Rated 5 out of 5 stars

I was forced into a lease extension by a ground rent issue and a stubborn landlord refusing to do a deed of variation, I engaged Zero Down Lease. They were on top of communications throughout and made... See more

Rated 5 out of 5 stars

All done over the phone. Updated at every stage. Everyone I spoke to well informed and all questions answered in a timely manner. I requested hard copies of some items which were posted promptly. All... See more

Company details

  1. Real Estate Consultant
  2. Real Estate Appraiser
  3. Real Estate Attorney

Written by the company

We're reinventing lease extensions. They're confusing, stressful and expensive. We're on a mission to make lease extensions, simple, easy and affordable.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Customer Service and Proffesional approach

To give some context the current situation with my lease extension and buyer is proving very tricky to say the least. I reached out and spoke with Hannah for some advice, and information on options available and came away feeling both reassured and my questions answered. She was very proffesional throughout and gave clear and concise answers and explained what the options available. I would not hesitate in giving these guys a call IF and WHEN you may need a honest and helpful service. Hopefully they can take some of the stress away from lease extensions with the legal jargon involved, as they clearly know what they are doing. Sean

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Hannah Boote is brilliant

Enquired about doing a lease extension and got a call from a very knowledgable and passionate Hannah Boote who not only answered my queries but educated me on them aswell.
I will be retaining their contact information for any future queries and these are the type of people we need working in this complicated areas of law.

January 25, 2024
Rated 5 out of 5 stars

Real pros

Hannah, Josef and the team at Zero Down Lease did an excellent job of securing the lease extension with Hackney Council on my ex-local authority flat. The process was very smooth and stress-free, and they even managed to get a discount to the lease amount.
I cannot recommend Zero Down Lease highly enough if you are considering a lease extension.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

I am so glad I discovered ZDL

I am so glad I discovered ZDL! My lease on a 2nd floor apartment had 81 years left and I wasn't having any joy from the landlord ( well known Wolverhampton based housing company) in regards to procedures and costs.
Thanks to Hannah, Ned , Aleksandra and all the team, I now have a 172 year lease which only took 3 months to complete, prices and legalities were all explained clearly and I paid a very fair price which has put a huge value on my property.They even promised to honour the price even if the legalities went to a higher level ! I highly recommend this company to deal with any lease extension, they are an honest and fair company to deal with and they do all they work necessary, all I had to do was pay a small deposit and refundable valuation before sitting back and waiting for it to happen, now it's done and all the doubts and worry are over I am so pleased, and cannot say enough about the professional knowledge, conduct and excellent first class service and delivery, ZDL certainly know how to deliver their promise ! Highly recommended by this very satisfied customer, Jon Hobley.

October 10, 2023
Rated 5 out of 5 stars

10/10 Service

Leor was able to give us detailed advice and reporting which is proving invaluable in our decision making process.

Polite, informative and timely. Overall a really good service and great experience.

October 13, 2023
Rated 5 out of 5 stars

Super helpful and expert advice

Super helpful and expert advice. Hannah was able to guid me through what is a very complicated process and gave me the tools to speak to my solicitors and get my problem sorted, all free of charge!

Couldn't rate highly enough!

October 6, 2023
Rated 5 out of 5 stars

An excellent 5 * service !

I made an enquiry about lease extension on Zerodown.lease website and I was introduced by a truly professional lady called Hannah Boote who took ownership of the enquiry and spent time explaining to me on the phone all potential scenarios including pros and cons of extending the lease .

Ms Boote was a truly polite and calm expert and totally reassuring.. a true professional that made believe that the lease extension it’s a must for us.

Thank you very much for an excellent advises

One word 10/10 score!

September 14, 2023
Rated 5 out of 5 stars

Highly recommend

I can't recommend this company highly enough. If you need/want to extend your lease this is the company to go with. They are with you every step and always there with update and explanation if you don't understand something or have any worries
I dealt with Hannah, Eva, Aleksandra, Josef and Ned. They are such helpful and kind people.they will all go above and beyond for you. As they went above and beyond for us. Specially as
We had to extend our lease as had less than 80yrs. And difficult freeholder.
And the lovely Hannah was with us from start to finish, explaining the process and ready with a phone called if needed.
We are so pleased that we went with them.

August 22, 2023
Rated 5 out of 5 stars

Top communication, worth the money, above and beyond

Excellent communication to us throughout the process when dealing with a slow and unresponsive local authority. They also really went above and beyond when liaising with our not-so-great conveyancer for our remortgage when the HM land registry process needed to be expedited at the last hour. Highly recommend.

August 16, 2023
Rated 5 out of 5 stars

Above and beyond!

I'm a first home buyer with absolutely no experience or understanding of how lease extensions work! Ned at Zero Down lease made me feel at ease from the moment he picked up the phone, explained everything thoroughly and really went above and beyond! I very much appreciate his lovely energy, patience, and time he has put into helping me with my lease extension quote.

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and very professional…

Excellent and very professional service. They seems very transparent and honest to me. The report they have created for my property was very informative and well explained. I would defiantly recommend them.

June 26, 2023
Rated 5 out of 5 stars

Very helpful and quick service

Very helpful and quick service
Had a call with Joseph, cleared all my queries, looked at the required lease docs and provided feedback very quickly and effeciently that helped me. I recommend Joesh and Zero Down Lease. Great work, keep it up

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Sound Advice , excellent communication

Clear information, no jargon, no sales pitch, just solid advice which gave me great confidence
Professional, expert advice and information , friendly personable communication , and very patient with an anxious client (me) 🙂

June 22, 2023
Rated 5 out of 5 stars

Very friendly and professional service

Very friendly and professional service. The options in regards to extending my lease where clearly explained and I was given helpful guidance and information. The team went above and beyond to answer my questions and queries. Thankyou, I really appreciate you making the time for me and going the extra mile to help me make sense of what is a tricky area of law.
I would 100% recommend giving them a call!

June 21, 2023
Rated 5 out of 5 stars

Excellent customer service

I spoke to Hannah this morning who gave me free advice regarding a property I'm purchasing. I was advised that extending the lease was not necessary at this stage. However, Hannah also gave me two details I must ask my conveyancing solicitor to check during the purchase process. If/when I need to extend my lease, I will do it with Zero Down because of the customer service I received this morning.

June 22, 2023
Unprompted review
Rated 5 out of 5 stars

Hidden gem

I recently had the pleasure of starting to work with a lease extension company that I can describe as a hidden gem in the industry.

From the outset, Hannah, my point of contact at the company, was incredibly helpful and knowledgeable. Her expertise and willingness to go the extra mile in explaining every aspect of the lease extension process were truly remarkable. She patiently answered all of my questions, ensuring I had a clear understanding of the entire procedure. Hannah's professionalism and dedication set the tone for my entire experience with this company.

June 6, 2023
Unprompted review

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