Zero Down Lease Reviews 104

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Nadia was very easy to talk to, knew her stuff, and explained things in layman's terms. As the title of this says, she was very professional and helpful,

Rated 5 out of 5 stars

Zerodown talked me through the lease extension process, explaining everything including my options. No hard sell and took time to answer all my questions clearly. Everyone I dealt with was friendly an... See more

Rated 5 out of 5 stars

I was forced into a lease extension by a ground rent issue and a stubborn landlord refusing to do a deed of variation, I engaged Zero Down Lease. They were on top of communications throughout and made... See more

Rated 5 out of 5 stars

All done over the phone. Updated at every stage. Everyone I spoke to well informed and all questions answered in a timely manner. I requested hard copies of some items which were posted promptly. All... See more

Company details

  1. Real Estate Consultant
  2. Real Estate Appraiser
  3. Real Estate Attorney

Written by the company

We're reinventing lease extensions. They're confusing, stressful and expensive. We're on a mission to make lease extensions, simple, easy and affordable.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Exceptionally good support and follow…

Exceptionally good support and follow up. It’s an unknown process to most, I imagine, but these guys had superb communication, keeping me up to date with all developments. They gave great confidence and delivered exactly as they suggested. Possibly their efficiency also made the process straightforward for the other party, too. Certainly there were none of the usual “surprises” from the freeholder. First rate and thoroughly recommended.

August 2, 2024
Rated 5 out of 5 stars

Excellent service

I recently sold a flat with a lease extension, which initially seemed like a straightforward transaction but became quite complex due to changing demands and a lack of knowledge on the buyer's solicitor side and a very slow in response landlord’s solicitor, also didn’t help my situation. Despite these challenges, the entire team was absolutely amazing—knowledgeable and professional throughout the process. However, I must especially thank Eva, who went above and beyond. She seamlessly navigated the process between all parties involved, always kept me informed, and was always there to answer any additional questions I had. Her dedication and expertise made a significant difference, and I am incredibly grateful for her support.
I highly recommend Zero Down Lease!!!

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

I was so pleased with Zero Down Lease…

I was so pleased with Zero Down Lease with the service I received from them, they went above and beyond to help and to get the best price from the council to extend my Flat Lease . I would take this opportunity to thank Hanna which she explained every think from the beginning and would like to thank Aleksandra very much for all she done and she keep us updated immediately,and she is help us till’s the end , she happy to help any time and answer any questions ,I recommended this company to any one need to extend their home lease.

April 25, 2024
Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable and efficient! I wasn't sure what to expect but ZDL met all my needs - definitely recommend them.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend.....

Over the years I have had to extend numerous property leases and it has always been a laborious, expensive and fairly unpleasant experience.
This time I used Zero Down Lease and they made the whole problem of navigating the intricacies of lease negotiations so simple.

In the past negotiating with a challenging freeholder has posed significant challenges, yet Zero Down Lease adeptly navigated the complexities, shielding me from potential legal risks (such as heading to court!).

One of the standout features was the peace of mind they provided with a set guaranteed price from the beginning.
None of the usual hidden fees or unexpected costs - just a straightforward, transparent process.
This level of clarity was really commendable in the often complex world of lease extensions.

I would recommend to anyone in need of lease extension services.

April 21, 2024
Rated 5 out of 5 stars

Zerodown Lease is far more than 5 star.

Zerodown Lease is far more than 5 star.
My experience with dealing with this professional experienced and friendly company has actually been a pleasure.
From my very first point of contact with Nadia some five months ago, and through the journey of lease extensions I can honestly say that it was completely stress free. Hannah was there throughout and answered my questions with both professionalism and warmth. Ned organised the valuations and saw me through the start of my journey, with such respect. Neil so effiently dealt with the reports and I daresay much more. Aleksandra dealt with the legalities and was always prompt to reply to any questions. Also kept me updated, I never once had to call and ask how things were developing, I was kept in the loop at all times and any legal terms that I did not fully understand were carefully explained. Eva, also oversaw the lease application with Aleksandra and was so very helpful if at any time Aleksandra was otherwise engaged in this busy and vibrant company.
Josef was there to smooth some financial hiccups at our last hurdle.
Between them they have provided a completely stress free experience and dealt with all aspects of the Lease extension with honesty, warmth and true professionalism. I would not hesitate to recommend this company to any person that requires a lease extension. What a pleasure it has been to have been their client.
Thank you so much for everything.
My lease extension was completed in under 6 months! Five star plus!

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Blown away

The report alone is amazingly useful, considering it is free and tailored to your property! But on top of that, the advice from Hannah and service provided is so wonderfully clear and genuine!! I will definitely come to them when I am ready to do my lease extension.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

A lease renewal is normally a once in a lifetime experience!

A lease renewal is normally a once in a lifetime experience, so it's important that it is handled professionally! The first thing Zero Down Lease supplied was a free report on the property in question which outlined the benefits of renewing the lease. I had dealings with several members of the team to varying extents. Josef mainly, however the whole team, Hannah, Ned and Aleksandra were both polite and professional through out. Josef, in particular, was subjected to an array of questions mainly to make things clear to myself and at no point did he ever loose his patience. He explained each step or query to me in a manner that made things clear. So I would have no hesitation in recommending the services of Zero Down Lease.

March 7, 2024
Rated 5 out of 5 stars

Zero down lease were excellent service…

Zero down lease were excellent service from start to finish. Knowledgeable, great communication throughout and follow ups. Reasonable price package, and very knowledgeable , clear process in which they managed all our expectations. No hidden costs, all very clear at the beginning. We chose the guarantee package all inclusive which was reasonable and stress free. Thanks again to Hannah and her teams.

February 2, 2024
Rated 5 out of 5 stars

I cannot thank Hannah and the…

I cannot thank Hannah and the colleagues who work for Zero Down Lease enough. I submitted a query on Wednesday and within a couple of hours I’d received a phone call, followed by a draft report on my leasehold. We then arranged a call and wow so so so so so helpful! Hannah was really honest, transparent, knowledgeable and helpful. It’s one of the best calls I’ve had recently. I felt no pressure and Hannah sent a follow up email with the notes / info / updated report. If I consider extending my lease in rhe future I will be heading straight back. In a world where we (unfortunately) have companies / people profiteering with little regard to customers, Zero Lease Down has given me faith to know there are still GOOD people / organisations in this world. Wonderful thank you!

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

A free report and friendly, helpful advice.

I am so impressed with this company as their clear information and friendly support has left me feeling much happier about the issue of extending my lease. After registering online, which was simple, I quickly received an easy to read and very useful report. They also offer you a phone call when you have time to ask questions about the report if needed. Today I spoke to Hannah, who was friendly and very knowledgeable. I was able to ask about costs involved, the proposed leasehold changes and when the best time for me to renew would be. There is no pressure to use this company, but I will use them, when I am read to extend the lease as they are so professional. It was all free and very quickly done. Thank you!

February 29, 2024
Rated 5 out of 5 stars

Zero Down Lease

The team graciously offered a complimentary report, communicated information with clarity, and maintained a high level of transparency throughout our interaction. I'm pleased that I invested time in discussing matters with them. When the occasion arises for my lease extension, they will undoubtedly be my initial point of contact!

February 20, 2024
Rated 5 out of 5 stars

All done over the phone

All done over the phone. Updated at every stage. Everyone I spoke to well informed and all questions answered in a timely manner. I requested hard copies of some items which were posted promptly. All costs and expenses discussed and choices given. Everyone I spoke to very pleasant and helpful. Only thing disappointing is lease extension won’t be registered until 2025 because of backlog which is out of their hands but they can expedite if necessary. Very happy with service received.

February 2, 2024
Rated 5 out of 5 stars

Best service on lease extension

I needed used the professional services of Zero Down Lease last year.
I was very close to 80 years on my lease and I was limited by time with extending my lease.
When I requested their services Hannah called me back at the time agreed, she explained to me the process in detail and gave me the best option for achieving the purchase of the lease.
During the process I had regular emails informing me about the stages of the process and everything was finalised within the time frame agreed.
Everyone in the company was very supportive and tried their best to deliver what they whey agreed to do in the first discussion we had.
I want to add that I paid for the services provided at the end, as it was advertised.
I am very happy with their services, with the way the handled my case and I recomand this company to anyone who wants a reliable, professional company and peace of mind that the job will be done.
Thank you again to the whole team!
Diana Tudose

February 2, 2024
Rated 5 out of 5 stars

10/10

great advice and works closely with clients to give an overall nice and informative experience! thank you ❤️

February 2, 2024
Unprompted review

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