Zero Down Lease Reviews 104

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Nadia was very easy to talk to, knew her stuff, and explained things in layman's terms. As the title of this says, she was very professional and helpful,

Rated 5 out of 5 stars

Zerodown talked me through the lease extension process, explaining everything including my options. No hard sell and took time to answer all my questions clearly. Everyone I dealt with was friendly an... See more

Rated 5 out of 5 stars

I was forced into a lease extension by a ground rent issue and a stubborn landlord refusing to do a deed of variation, I engaged Zero Down Lease. They were on top of communications throughout and made... See more

Rated 5 out of 5 stars

All done over the phone. Updated at every stage. Everyone I spoke to well informed and all questions answered in a timely manner. I requested hard copies of some items which were posted promptly. All... See more

Company details

  1. Real Estate Consultant
  2. Real Estate Appraiser
  3. Real Estate Attorney

Written by the company

We're reinventing lease extensions. They're confusing, stressful and expensive. We're on a mission to make lease extensions, simple, easy and affordable.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Leasehold Extension - A highly efficient and effective service from start to completion

From the outset, Leasehold Services Ltd demonstrated genuine client care to understand the situation, clearly and patiently explaining the process while highlighting any potential challenges - prior to agreeing a clear mandate to extend my leasehold.

During the mandate, I received regular updates to keep me abreast of developments and felt included in the process, as I was periodically consulted for feedback to refine documentation and ensure the key decisions were optimised.

Leasehold Services Ltd. provided a thoroughly professional service and demonstrated clear knowledge and expertise to reach the best possible outcome through the various stages of execution that covered the preparation, legal formalities, negotiations, drafting and execution of the documentation. I would thoroughly recommend Leasehold Services Ltd and would not hesitate to use their services in the future.

June 11, 2025
Rated 5 out of 5 stars

Amazing people …

I would like to express my appreciation for the exceptional service provided by this outstanding organisation. Throughout the process of my lease extension, I experienced a high level of professionalism and efficiency. The communication was consistently clear, the pricing structure was transparent, and I received excellent support at every stage of the process. I highly recommend this service to others.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible company

Incredible company. I had a free 20 minute consultation with Hannah who's invaluable knowledge and advice is going to save me thousands on an unfair lease. There is no pressure whatsoever to instruct them and they genuinely want to help, a very rare quality and I was unable to find a single other company who will do this. I will not be going anywhere else.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

What amazing service and great people-…

What amazing service and great people- Hannah & Josef were incredibly helpful and knowledgable and due to self imposed timelines I didn't at this point become a customer but this didn't matter to them. They were incredibly generous in guiding me through what is a very complicated process.

If I had more time I would have engaged them on my lease extension- I cannot recommend them enough. Amazing service. Great people

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Zerodown talked me through the lease extension process, explaining everything including my options. No hard sell and took time to answer all my questions clearly. Everyone I dealt with was friendly and efficient, I was kept fully informed throughout, even when there was no news. I opted for the capped route for peace of mind due to the sums involved. Cannot praise highly enough, absolutely recommend.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Been struggling with my complex…

Been struggling with my complex freehold situation for months until I found Zero Down Lease. They knew exactly how to handle my specific freeholder and gave me advice! I couldn't get anywhere else. Such a relief to find true experts!

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Josef was brilliant

Josef was brilliant - explained everything clearly and patiently answered all my questions. Really knowledgeable and helpful service!

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Hannah Boote - Fantastic advice and support

Having found ourselves in a situation with a very short lease Hannah was a great support and always available to offer advice and explore all options. Although this is not yet resolved I will not hesitate to go back to this company when the time is right. I really feel they do everything they can to get the best outcome. Thank you Hannah!

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Hannah was incredibly helpful and…

Hannah was incredibly helpful and informative. She answered all my queries, sent me extra material to help me understand the process, and was transparent about the costs involved. I'd highly recommend Zero Down Lease.

November 14, 2024
Rated 5 out of 5 stars

Professional, knowledgable and fantastic to work with

From day 1 our interaction, Zero Down Lease has been wonderful to work with. They have been professional, honest, and incredibly knowledgeable throughout our dealings with them! Both Hannah Boote, Josef Wasinski and the valuations team have been thorough and helpful. Their responses and work have been prompt, and they have taken time to explain terms and processes to us which we did not understand or have knowledge of. After our dealings with Zero Down Lease. We have felt empowered, more confident, and significantly more knowledgeable, while continuing our lease extension journey. We would recommend them unreservedly to others requiring advice regarding their lease extension and valuation.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from fantastic people

The team at Zero Down Lease are fantastic. They genuinely care about leaseholders and are committed to making the painful experience of extending your lease as stress free and clear as possible.

In my case they went above and beyond to extend the RICS valuation they'd done for my flat to ensure my lease extension could progress smoothly - legends!

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excelent 👍 Hannah Boote

Excellent service from Hannah Boote at Zero Down Lease when extending my flat lease. She quickly answered any emails and was very efficient at getting the work done on time. I highly recommend the company - they deserve more than five stars! Well done 👏

October 10, 2024
Rated 5 out of 5 stars

Hannah was so excellent that words…

Hannah was so excellent that words cannot cover it. Oh my god to explain my journey is like a book. Freeholder died in Scotland 16yrs ago. Found the daughter, no exceptance of anything, spoken to a dead man's phone . Spoken to Scotish sheffifs, traced so many of the family . All to prove to a judge we have done all we can. Hannah has been there all the way on my journey with regular updates and advice from Joseph. This company will not give up till a satisfactory conclusion is made. Even though we have no concluded on this journey we are still continuing on our plite and I would not hesitate to recommend a company so much who fights to the end for YOU. What you read on the tin they do not give up till it's achieved. If I could give 10 stars I would. Thankyou so much guys for your ongoing help

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Truly excellent service

I cannot fault Zero Down Lease, honestly its been a breeze from beginning to end. Such excellent communication with updates at every stage, guiding you through this complicated process with ease. I liked the fact they gave you the complete facts and a final figure that it would not exceed, so there are no surprises. Thank you to Eva and the team for everything they have done!

August 15, 2024
Unprompted review

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