Zeroholic Reviews 169

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered an electronic waterfall in early September and received it around 30 days later. The photos and video on their website made it appear impressive, however, when it arrived, to my surprise, I... See more

Rated 5 out of 5 stars

I went for two selection boxes of mixed low/ non alcoholic beers. I’ve only had one so far Andnams ghost ship and that was really nice. Seems to be a good selection so looking forward to trying more.... See more

Rated 5 out of 5 stars

I would like to say how much I enjoyed my recent purchase the nearest to the real thing I have ever tasted.

Rated 5 out of 5 stars

My case of AF beer didn’t arrive within the 3-7 day delivery time. I contacted Zeroholic asking where it was and Huw got back to me the same day. My postage was refunded and a second case was despatch... See more

Company details

  1. Brewery

Information provided by various external sources

We stock the best and most exciting alcohol free beers, ciders, spirits and wines.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service was fantastic

The service was fantastic, there was an issue with my order and the staff were very prompt to respond and rectify the issue. Will be reordering again

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

This was a repeat order as I was very impressed first time. Had a problem locating the parcel due to the courier company leaving it in the wrong place. Zeroholic customer service was fantastic, really quick to respond and deal with the issue. Can't recommend highly enough!

December 14, 2019
Unprompted review
Rated 5 out of 5 stars

The delivery was well packed and…

The delivery was well packed and protected. It arrived two days earlier than expected which at this time of year is a bonus. As it is a gift for someone I can't comment on the drink but the service was excellent.

December 12, 2019
Unprompted review
Rated 1 out of 5 stars

No delivery!!!!!

November 22, 2019
Unprompted review
Zeroholic logo

Reply from Zeroholic

Hello Florian,
We are doing everything we can to get your parcel to you, but international deliveries are much trickier to chase than standard domestic deliveries.
We're looking into this and working on getting it to you as soon as possible.
We'll refund you for your order as this is the second attempt to get it out to you and you've had to wait a long time for it - but even though we refund you we'll still persist to get it delivered to you.

Rated 5 out of 5 stars

Great tasting non alcoholic drinks.

First time to try these drinks. We Tried the taster pack and we enjoyed all of them.
The delivery came fast and the bottles were packed perfectly.
I have placed another order and will be doing regularly.

My favourite is the Cuba Libre. As I love Rum.

October 28, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look