Zeroholic Reviews 169

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 1 out of 5 stars

I ordered an electronic waterfall in early September and received it around 30 days later. The photos and video on their website made it appear impressive, however, when it arrived, to my surprise, I... See more

Rated 5 out of 5 stars

I went for two selection boxes of mixed low/ non alcoholic beers. I’ve only had one so far Andnams ghost ship and that was really nice. Seems to be a good selection so looking forward to trying more.... See more

Rated 5 out of 5 stars

I would like to say how much I enjoyed my recent purchase the nearest to the real thing I have ever tasted.

Rated 5 out of 5 stars

My case of AF beer didn’t arrive within the 3-7 day delivery time. I contacted Zeroholic asking where it was and Huw got back to me the same day. My postage was refunded and a second case was despatch... See more

Company details

  1. Brewery

Information provided by various external sources

We stock the best and most exciting alcohol free beers, ciders, spirits and wines.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

169 reviews

5-star
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1-star

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Rated 5 out of 5 stars

An excellent stout

An excellent stout, providing the goodness and pleasure without harmful alcohol.

July 28, 2019
Unprompted review
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Reply from Zeroholic

I'm glad you enjoyed the Stout, it's a good one!
Thanks for taking the time to review us, appreciate it!

Rated 5 out of 5 stars

So glad I found this company

So glad I found this company. Great drinks and great choices. Pink gin fave so far.

July 25, 2019
Unprompted review
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Reply from Zeroholic

Thanks for the feedback and the review! We love the Pink Gin & Tonic too, definitely one of our office favourites!

Thanks again!

Rated 5 out of 5 stars

Great customer service

Great customer service. speedy delivery.

July 17, 2019
Unprompted review
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Reply from Zeroholic

Thank you very much for your kind words and taking the time to review us!

Rated 5 out of 5 stars

Fab Company

Brilliant service, excellent delivery, & very well packaged. We have tried a few of the products, which are great quality & reasonably priced. Overall we are very pleased with our purchases & have reordered, & recommended to others. Fab company..

July 17, 2019
Unprompted review
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Reply from Zeroholic

Thank you very much for the review and for your orders! We really appreciate you taking the time to review us.

Thank you!

Rated 5 out of 5 stars

Brilliant service from zeroholic

Brilliant service from zeroholic and was pleased with my purchase and will definitely be using again!

July 17, 2019
Unprompted review
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Reply from Zeroholic

Thank you very much for your review, very much appreciated!

Rated 4 out of 5 stars

Great products and service but unreliable courier

The products and order customer services are great (Huw has been super helpful) however deliveries via DHL are less than optimal - Not happy with the courier service.

July 16, 2019
Unprompted review
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Reply from Zeroholic

Thank you for your review! It’s always disappointing not to get parcels when you expect them so I can most certainly sympathise. I hope your parcel is with you very soon but if it’s not we’ll do everything we can to make it less of an inconvenience.

Rated 4 out of 5 stars

Good, would like dispatch notifications.

Was a gift, so can't comment on the product. However, easy ordering and pretty good selection. Only thing that could've been better was that I never received a dispatch or delivery notification, so wasn't sure where my order was. Maybe just a one-off issue :)

July 16, 2019
Unprompted review
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Reply from Zeroholic

Thanks for taking the time to review and for the feedback!
You’re right, you should have recieved a dispatch notification and I’m not sure why that didn’t happen so thank you for bringing that to our attention. I’ll look in to that and make any necessary adjustments.
Thank you again!

Rated 3 out of 5 stars

I did the ordher fast delivery 1-2…

I did the ordher fast delivery 1-2 days,the ordher coming in 4 days

July 15, 2019
Unprompted review
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Reply from Zeroholic

Hello. I’m sorry you felt the service was only 3 stars. Just to clarify: You ordered at 19:15 on the 8th (13:30 is our cut off time for same day dispatch - as stated on our website) so you’re parcel was dispatched on the 9th and was with you on the 11th which meets the 2 business day delivery guide considering the time of your order.

I wish you had got in touch before reviewing so we could have clarified this for you. I know you called the day after placing the order but at that time the parcel was in transit and you were advised it would be delivered the following day, and it was.

I’d like to kindly ask you to reconsider your review as the service was in fact 2 business days not 4 as you stated.

Thank you

Rated 5 out of 5 stars

Excellent service

Excellent service and excellent sparkling wines. Everything was delivered on time for my wedding and Zeroholic could not have been more helpful. Thank you so much. Very happy. 😊

July 6, 2019
Unprompted review
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Reply from Zeroholic

Thank you very much for your feedback and for your order! I'm glad we were able to help and I hope you had a great day!

Rated 5 out of 5 stars

Pink G&T💕

Designated driver but still had a good time with my pink G&T ! 💕
Excellent delivery and well packaged , many thanks Zeroholic

July 5, 2019
Unprompted review
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Reply from Zeroholic

Thanks for the review! Glad you enjoyed the Pink G&T - it's one of my personal favourites! Thank you!

Rated 5 out of 5 stars

Zeroholic are a super company

Zeroholic are a super company, brilliant products and wonderful service. We really enjoy the drinks.

June 29, 2019
Unprompted review
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Reply from Zeroholic

Thank you, that's very kind! I'm glad you enjoyed the drinks! Thanks for the feedback, very much appreciated!

Rated 5 out of 5 stars

Fantastic

Great service , Reasonable, fast efficient

June 29, 2019
Unprompted review
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Reply from Zeroholic

Thanks for the feedback!

Rated 5 out of 5 stars

Zeroholic Is great

Zeroholic has a great selection of low and zero alcohol beers, wines and spirits and means I can enjoy drinking without the hangover and calories
My only piece of advice would be avoid the red wines as they are not even close to their alcohol versions - but everything else is amazing

June 28, 2019
Unprompted review
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Reply from Zeroholic

Thank you very much for your review and your orders. Very much appreciated!

Rated 5 out of 5 stars

Great customer service

Quick despatch, quick to answer any queries and the none alcoholic cider is very tasty.

June 22, 2019
Unprompted review
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Reply from Zeroholic

Thanks for taking the time to review and for your order! Glad you enjoyed the Cider!

Rated 5 out of 5 stars

Excellent Service

Placed my order - arrived within days as was explained by email. Package arrived - packed extremely well and couldn't fault this service. Looking forward to "sampling" now.

June 16, 2019
Unprompted review
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Reply from Zeroholic

I hope you enjoyed the sampling! Thanks for taking the time to review, appreciate it!

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