zFast - Web & Reseller Hosting Reviews 318

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Yet again ZFast came to our rescue when one of our online shops was infiltrated by a malicious scammer which fortunately we pre-empted. Andy helped us no end with some really useful suggestions such a... See more

Rated 5 out of 5 stars

Had A Tech Problem On Boot Boy Radio Both Our Tech Team Are Not Well And Danial From zfast Got My Panic Call To See If He Could Help And Yes He Did He Went Above And Beyond His Duties He Was Very Pa... See more

Rated 5 out of 5 stars

Unfortunately my VPS install went a little wrong and I quickly grew cold feet about moving my websites to ZFAST... To be fair though - I am a bit fussy and I changed my mind. Still 5 stars - Lee'... See more

Company replied

Rated 5 out of 5 stars

WOW! Absolutely over the moon with zFast! The customer service & technical help from pre-sale to sale was amazing! Migrated from my previous host to zFast in a matter of minutes - Tommy was ama... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider

Written by the company

Highly rated fast UK web hosting solutions. Reseller Hosting, SHOUTcast Hosting, Domain Registration, VPS Hosting, SSL Certificates & more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

318 reviews

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Rated 5 out of 5 stars

Amazing team, great support.

I have used zFast for an extremely long time, and they always seem to just get better.

The team are always on hand to support you with any issues you may have, and offer 24/7 assistance.

zFast will always be my first port of call for the services they offer, and as they continue to grow services they offer, the more I find myself using them!

100% satisfied, and would recommend to anyone.

June 26, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Hello Ryan, thanks for the review! We really appreciate your kind words regarding our services and support! I will share your comments with our support team. If you have any ideas of other products you may be interested in, just let us know!

Rated 5 out of 5 stars

The best tech customer support I've…

The best tech customer support I've ever come across. Lee & the team have gone out of their way to help me out with various projects down the years, and have excelled themselves again today.

Honestly, I can't recommend them enough.

June 26, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Thank you for your feedback Ian! We really appreciate this, I will share your comments with Lee and the rest of our team. If there's anything else we can do for you at any time, you know where we are!

Rated 5 out of 5 stars

Great service

Great service. Cheap and reliable. Great to start a reseller business. If you need to get help, they'll usually get back to you within 5-10 minutes. I highly recommend it!

June 24, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Thank you for your kind words! I will share these with our team :-)

Rated 5 out of 5 stars

Amazing experience with the reseller…

Amazing experience with the reseller hosting. Very stable, fast and reliable. All my client’s are satisfied across Europe and the support is so much friendly and effective. It takes only few minutes to solve any situation and handle any problem. It’s such a good hosting provider. I recomend them strongly to everyone who needs amazing hosting!

June 23, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Thank you for your kind words! I will share these with our team :-)

Rated 5 out of 5 stars

zFast streaming services (Shoutcast & Icecast)

We trialed using zFast 2 years ago for one of our Shoutcast streams as our existing provider had changed their package offerings making it less flexibile for our needs. After that broadcast went seamlessly, we switched over to using zFast for all our streams for a small 1 week RSL last year and a month this year. This has also worked flawlessly.

I've asked a few technical questions a long the way, the most recent being to accommodate our streaming server arrangement which is arguably slightly non-standard. The support has been excellent every time and in this latter case even extending to reconfiguring their firewall to accommodate our needs. Highly recommended.

June 1, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Hello Jon, thank you for your kind words! If there is anything else we can do for you at all please do get in touch with us and we will be happy to assist. I will share your kind words with the rest of our team :)

Rated 5 out of 5 stars

I have used 3 hosting Companies over…

I have used 3 hosting Companies over the last 4 years and I have found zFast to be the most helpful. Their Reseller account particularly is the best value for money and the best support anyone could wish for.

May 27, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Thank you for your kind words! We really appreciate it. I will share your feedback with our team :-)

Rated 5 out of 5 stars

Excellent Customer Service

I've used several webhosts over the last decade or so, and have been renting a VPS from ZFast for almost a year now.

I've found the response and helpfulness from the ZFast customer service team to be the best I've experienced - they go the extra mile to help you (special shout-out to Lee).

May 24, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Thank you for your kind words! We really appreciate it. I will share your feedback with Lee and the rest of our team :-)

Rated 5 out of 5 stars

The best server company in this earth

The best server company in this earth. Extraordinary customer care.
The passion for their customers is something i havent experienced in any industry .
Congratulations zfast.

May 15, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Thank you so much for your kind words! I will share your feedback with the rest of our team!

Rated 5 out of 5 stars

Very helpful

I have just moved my site to zFast and so far so good - I had one small query and support sent me a detailed and helpful reply extremely quickly. I am impressed.

May 10, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Hi Rae,

Great stuff! :D We appreciate you taking the time to leave us a review here on TrustPilot.

Let us know if you can think of anything else we can do to improve our services.

Kind Regards,
Lee

Rated 5 out of 5 stars

absolutely first rate they saved me…

absolutely first rate they saved me hours of time and frustration in converting my audio stream. thanks guys really appreciate the help and advice.

May 4, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Thank you David!

Let us know if you can think of anything else we can do to improve our services.

Kind Regards,
Lee

Rated 5 out of 5 stars

Fast, Reliable and cost-effective

I was looking for fast, reliable and cost-effective reseller hosting solution. After and extensive search, I found it.
Support has been prompt and they continue to provide assistance until the matter is resolved.
Excellent work. Keep it up

May 3, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Thank you Tasawer for your kind words! I will share these with the rest of our team, very motivational! :-)

Rated 5 out of 5 stars

They were fast responding and resolving…

They were fast responding and resolving the issue. The problem I had wasn't there's but they had to resolve it. Thank You

April 29, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Hello Thomas,

Thank you for taking time out to leave some kind words for us on TrustPilot, it's very much appreciated and I will share with the rest of our team :-)

Rated 5 out of 5 stars

Excellent Customer Service Delivery and Services Offered.

I have just signed up to a reseller hosting plan with zFast. Firstly, I was with my last hosting company for ten years, but, the price that these guys were offering the package at was a mere fraction of what I had been paying, so it was a no brainer.

Cost alone was not the driving factor, I checked this company out, who they are, what they do and how their services compared. I was so glad that I made that switch. I had a support ticket open recently, which was resolved within 24 hours and the comms was excellent re my support ticket. Yes, you guessed it - i love this company and I am categorically not associated with them in any way. Just feel so happy with what i have purchased right now.

April 24, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Hello,

Glad you are happy with the services, if there's ever anything we can do at all please get in touch with us! Thank you for taking time out to leave us some feedback here on TrustPilot, we really appreciate it. I will share your comments with our team :-)

Rated 5 out of 5 stars

Outstanding support from Lee

Outstanding support from Lee, Quick responses, Highly recommended

April 22, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Hello Gary,

Glad you are pleased with our support and quick responses! We're glad to have you on board. I will share your feedback with Lee and the rest of our team :-)

Rated 5 out of 5 stars

Excellent support

Excellent support, very happy with the level of service provided and the help I have received definitely would recommend

April 12, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Hello James, thank you for taking time to leave a review for us! We really appreciate it!

Rated 5 out of 5 stars

First class support from Lee Kitching

First class support from Lee Kitching, fast and practical responses. Delighted we chose ZFast, our station is very pleased at the exceptional levels of product quality and support.

April 11, 2018
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Gary,

Thank you for leaving such kind words for us! I will be sure to pass your feedback on to Lee and the rest of our team :)

Rated 5 out of 5 stars

Here's my honest review

Here's my honest review, The zFast team has helped us a lot during our time with them. Especially Lee Kitching, every issue we had he immediately offered to help out in no time!

I'm proud to be a client on zFast, they support and pricing is just 10/10!
Their VPS line is pretty great too.

HIGHLY RECOMMENDED!

April 7, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Hello Mayed,

Thank you for taking the time to leave some kind words on TrustPilot for us, that's very much appreciated! We are pleased that you are happy with your services. I will pass your feedback on to Lee and the rest of the team.

Rated 2 out of 5 stars

I'm not happy with services provided at…

I'm not happy with services provided at all. I will try this company for a month and see will I change my mind.

April 6, 2018
Unprompted review
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Reply from zFast - Web & Reseller Hosting

Hello Dejan, We believe this review is incomplete. The content of your review does not give a complete picture of the service and support that you have received from our team. We worked hard to resolve the DNS and email issues you encountered through no fault of our own, during the migration process to our platform. If you are still seeing further issues you contact our support team at https://www.zfast.co.uk/support and we will be happy to assist you further.

Rated 5 out of 5 stars

Absolutely perfect service

Absolutely perfect service

Never before have I found a host in my city that is able to provide a service as good as zFast, offering the great package I have bought with the specs of a high-end system at a reasonable price.

I have been with them now for a year and I don't see myself leaving any time soon.

March 29, 2018
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Antony, Thank you for sharing your experience with zFast on TrustPilot! We're pleased that you are happy with our services and local yourself too! I will share your comments with the rest of our team. If there's anything we can do for you at all, just drop us a line!

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