Zilocar Reviews 199

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and efficiency of the service, finding the reports comprehensive and easy to read. Many users appreciate that the information provided helped them make informed decisions, often saving them from purchasing problematic vehicles by revealing crucial details like accident history or other significant problems. The service is often seen as a valuable tool for peace of mind when buying a used car. However, some customers also noted that the product's information can sometimes be less detailed than competitors, particularly concerning service records and accident reporting. A few people were dissatisfied with the pricing, feeling that some reports were too expensive or that promotional offers were misleading. Additionally, some reviewers experienced issues with the website, such as difficulty entering codes for multiple reports or finding the user interface basic.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers praise the thoroughness and ease of use, stating it... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the smooth and easy... See more

Price

Reviewers mention ambiguous feedback about price. Many customers found the pricing to be a good alternative... See more

Website

Users describe ambiguous interactions with the website. While many customers praise it as a go-to for vehicle... See more

Service

Reviewers highlight ambiguous aspects of service, with some expressing strong dissatisfaction, citing missing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Has all the basic information, but with $29.95 is about $16 cheaper than Car fax. Good if you buy a used car, to ensure no accidents and regular maintenance. On the other hand Car Fax has a bit m... See more

Rated 4 out of 5 stars

I was at a dealership to buy a used car in Berger, Lagos (Nigeria). I needed a quick history of the Toyota Tacoma, searched Google and found Zilocar. I got the information I wanted very fast. I actua... See more

Rated 4 out of 5 stars

Update: Zilocar reached out to me and helped me cancel my subscription. So other than this issue, the service and product they provided was very good. The info I received from Zilocar was decent, a... See more

Rated 5 out of 5 stars

Hey everyone, I'm seriously wondering if this is the best service around. I've only used the trial, but the detailed, accurate info was unmatched. We're looking for a used car for our son, and usually... See more


Company details

  1. Car Dealer
  2. Car Service

Written by the company

Zilocar is a U.S.-first automotive data platform built for people who refuse to gamble on their next car. Start with our free VIN lookup to confirm make, model, trim, and key specs instantly. Upgrade to a paid vehicle history report and tap into a nationwide well of DMV, insurance, auction, and maintenance data—everything from accident severity to odometer rollbacks. Our clean, mobile-ready UI distills thousands of data points into clear insights you can act on, whether you’re a weekend shopper, a professional dealer, or a fleet manager. With Zilocar, transparency isn’t an add-on; it’s the product.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

199 reviews

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1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 3 out of 5 stars

I was a bit disappointed in the report

I was a bit disappointed in the report. Seemed light on information, especially on the vehicle history. No real info on original owner and locations. Limited service and inspection information for second owner. I was especially disappointed in the "market price analysis". I did a CarFax after doing yours and found it a whole lot better on much richer data. Your valuation had average price at $14k to $15k. Carfax had is private party average $9k. I offered $8k.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Worth it

The price for a one time only car report is lower than others and reliable
The best part is how it’s easy to understand all the information they give it’s all broken down into categories.

August 8, 2025
Unprompted review
Rated 3 out of 5 stars

Semi Satisfied

I like that they give me more dates than a competitor, and a better price, but no details regarding the comment Vehicle Serviced. There are no details. Competitor states what was done on those same dates Zilo listed. Oil and filter changed, washed and detailed, tires rotated etc.

Maybe this detail is offered at a higher price and I just didn’t catch it. Or maybe Zilo doesn’t offer it

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Zilocar save me from bad purchase

I was looking at a uses car that the dealer said was in perfect condition. When I looked up the VIN on Zilocar it showed an accident on the front right side thatvthe dealer tried tk conceal. Inspection revealed frame damage. So thankful for Zilocar!

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

ZILOCAR saved me a lot of financial stress!

The company report was very detailed and it gave me the information. I need to make a decision about whether or not to purchase a car it let me know every detail about the car that I could possibly need. It also told me about the history of the owners and several things that I wasn't able to find on other websites. It saved me a lot of money because in the end I decided not to purchase the vehicle.

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

Quick the only problem is the report…

Quick the only problem is the report said there were outstanding recalls and there were no service records. We called Honda the following morning g and Honda said there were no outstanding recalls and that there were 22 service records that he sent me. So we when bam k to buy the van and someone brought it, so this caused us to miss a purified a good van.

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

From Scam to Trust: My Great Experience with Zilocar

I needed peace of mind when buying a car for my son, so I started searching for the best vehicle history report services. After being scammed by one site, I considered going with well-known Carmax or trying Zilocar. I chose Zilocar after seeing so many positive reviews—and I wasn’t wrong. They provided a thorough, detailed report that was clear, easy to read, and gave me the confidence I needed to move forward.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Zilocar is an excellent service

After looking at the companies that provide car reports, I decided to move ahead with Zilocar. I’m glad I did. The process was straightforward and the report was easy to access and the history of the vehicle was clear.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

Total Scam, Stay Away!

I purchased 3 reports. Was sent the initial report when purchasing all three. Another email with 2 redemption codes. There's no where on the website to enter them. There is no link for the two codes issued. The report I did receive was poor at best. I want a full refund for not receiving a service I paid for and when you try and contact the company and go to hit the submit button it does not function. Never again.

August 3, 2025
Unprompted review
Zilocar logo

Reply from Zilocar

We’re truly sorry for the experience you had and appreciate you taking the time to share your feedback.

We completely understand how frustrating these issues can be, and we’ve since made important updates to our system to greatly improve the overall user experience. Your refund has already been processed in full, as customer trust and satisfaction are the most important parts of what we do.

We sincerely apologize again for the inconvenience and thank you for giving us the opportunity to make things right. Feedback like yours genuinely helps us continue to grow and improve.

Rated 5 out of 5 stars

I was shopping for a used car and need…

I was shopping for a used car and need good history information to help with the decision. I purchased the special 3 reports for the price of 2. 59.95, I found the report very thorough and helpful, I purchased the first car I looked at and the report was a big reason. I recommend this product.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

All the info under one price

I really appreciated that the fee covered all the things I was looking for and I didn’t get scammed into a “membership” or “free trial”. Buying a car is hard enough without all those hassles! I was able to see that the vehicle had been in a front end collision and that explains the AC not working great so I’ve passed on that car, but I’ll definitely use Zilocar again if I need it for another vehicle.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

AWESOME!! Revealed Accident Damage

Zilocar.com was VERY EASY to use. It was recommended as the #1 site to check cars, by someone who had spent over $1,500 doing VIN checks on vehicles. I used it as my one and only VIN check. I loved it because it showed pictures of the car when it was in an accident. The seller told me the car was not in an accident. The check revealed what I thought, but needed to confirm. I would DEFINITELY use in the future as I continue to look for a used vehicle.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

It’s Zilocar for me!!

This was a very smooth process and detailed vehicle report that was very helpful in my purchase decision. The cost beat all the other competition by far. I had my report in a flash! I highly recommend Zilocar.

July 9, 2025
Unprompted review

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