Has all the basic information, but with $29.95 is about $16 cheaper than Car fax. Good if you buy a used car, to ensure no accidents and regular maintenance. On the other hand Car Fax has a bit m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was at a dealership to buy a used car in Berger, Lagos (Nigeria). I needed a quick history of the Toyota Tacoma, searched Google and found Zilocar. I got the information I wanted very fast. I actua... See more
Update: Zilocar reached out to me and helped me cancel my subscription. So other than this issue, the service and product they provided was very good. The info I received from Zilocar was decent, a... See more
Hey everyone, I'm seriously wondering if this is the best service around. I've only used the trial, but the detailed, accurate info was unmatched. We're looking for a used car for our son, and usually... See more
Company details
Written by the company
Zilocar is a U.S.-first automotive data platform built for people who refuse to gamble on their next car. Start with our free VIN lookup to confirm make, model, trim, and key specs instantly. Upgrade to a paid vehicle history report and tap into a nationwide well of DMV, insurance, auction, and maintenance data—everything from accident severity to odometer rollbacks. Our clean, mobile-ready UI distills thousands of data points into clear insights you can act on, whether you’re a weekend shopper, a professional dealer, or a fleet manager. With Zilocar, transparency isn’t an add-on; it’s the product.
Contact info
United States
- zilocar.com
4.4
Excellent
199 reviews
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy
Quick and easy. You get information not available on other VIN look ups. Helped me identify a fraudulent dealer.
November 12, 2025
Unprompted review
Better info than some competitors.
November 13, 2025
Unprompted review
Inexpensive and complete
Trial was inexpensive, cheaper than carfax, customer support responded quickly, information was complete
November 5, 2025
Unprompted review
You got rid of your $1 first time.
You got rid of your $1 first time.
Glad, I felt I was paying an honest price for your product
November 9, 2025
Unprompted review
Discrepancies
Discrepancies
I compared to a competitor (Autocheck) and Zilocar reports 0 Accidents, when there is 1 Accident on history.
What else is Zilocar NOT reporting and just taking your money?
Response to edit: The accident was years ago. It wasn’t recent. VIN: 5TDBK3EH0AS023084
November 9, 2025
Unprompted review
Reply from Zilocar
Thank you for your feedback. We understand how concerning that can look. Our reports are based on official and insurance data, which sometimes updates at different times than other providers like Autocheck. This can occasionally result in timing differences for newly reported accidents.
We never hide or alter information - as soon as new records are added to national databases, they appear in our system automatically. If you share the VIN with us, we’ll gladly re-check it manually for you.
A Definite Necessity in Used Car Purchasing
Excellent service. Ever get that feeling? Something seems out of whack on certain pricing when you've looked at a number of cars to compare prices. This service will help you figuring out why. Lots of checking and re-checking different items. If you're spending $20k-60K these days looking to buy used today. What's another hundred or so to make sure you're not buying something you'll regret?
October 31, 2025
Unprompted review
Not well know, and shady review practices
This is not a well know name brand so when others see my car report, they are skeptical. Also after I purchased the report, I got a survey from zilo car. In the email you can pick 1-5 stars. Only if you click 5 stars does your submission go to trust pilot, which to me sway the ratings. If you click 1-4, the response only goes to zilocar and does not kick you over to trust pilot. This seems very shady to me.
October 28, 2025
Unprompted review
Reply from Zilocar
Thank you for sharing your feedback and giving us the opportunity to clarify.
Zilocar does not filter or control which reviews appear on Trustpilot. All customers receive the same feedback email after their purchase, and every rating - positive or negative - can be shared publicly on Trustpilot if the customer chooses to do so.
If our feedback form caused any confusion, we sincerely apologize. Its only purpose is to make it easier for customers to share their experience - never to limit or influence what’s posted.
Easier than Carfax
Less expensive reports, clear pricing and guidelines for subscriptions.
October 27, 2025
Unprompted review
No Customer Service Number to Cancel
Update: Zilocar reached out to me and helped me cancel my subscription. So other than this issue, the service and product they provided was very good.
The info I received from Zilocar was decent, and helped me decide not to pursue a vehicle. I tried to cancel and you cannot do that on the web site. I have emailed and messaged Zilocar and am awaiting a response. I am hopeful they do not charge me for a full month after my trial period is over.
October 29, 2025
Unprompted review
Just a dad looking for a car
Hey everyone, I'm seriously wondering if this is the best service around. I've only used the trial, but the detailed, accurate info was unmatched. We're looking for a used car for our son, and usually, you get no history, no maintenance records, nothing. Plus, their customer service is top-notch. For a small family business, they offer surprisingly great support. At least use the trial to start your research and compare.
November 1, 2025
Unprompted review
The report gave some additional…
The report gave some additional information that CarFax did not show, and from that I was able to make a more informed decision on the purchase of a used Corvette that I was looking into.
October 30, 2025
Unprompted review
Really great customer service
Really great customer service. They are so cordial and cater to all your needs. Not to mention the database of the site, in itself is more detailed than car fax. Keep it up, guys!
October 25, 2025
Unprompted review
Expensive with less info than carfax
Expensive with less info than carfax
October 23, 2025
Unprompted review
It does not send any useful links you…
It does not send any useful links you do not get your report
October 27, 2025
Unprompted review
Reply from Zilocar
Dear Bence,
We’re very sorry for the inconvenience you experienced accessing your report. We investigated this right after your message and found that a temporary issue with our data provider affected a few reports that day. As we weren’t able to correct it immediately, we issued you a full refund the same day and sent a confirmation by email.
We’re truly sorry for the inconvenience this caused and really appreciate your understanding. We genuinely care about every customer and always make things right whenever an issue occurs.
Detailed and accurate report
Detailed and accurate report. I recommend it.
October 16, 2025
Unprompted review
Their website is deceptive
Their website is deceptive. Clearly shows $5 a month unlimited reports at a 95% savings. But, if you look at the fine print it is only a trial and you get 1 report and they charge you the $99.99 after the 3 days. This is NOT a 95% savings. I will be filing a complaint with the State Attorney Generals office.
October 26, 2025
Unprompted review
Reply from Zilocar
We’re very sorry for any confusion caused. All plan details are clearly displayed during checkout and must be accepted before completing a purchase.
As confirmed in our previous email communication, we’ve already issued you a full refund, and we truly appreciate your understanding. We genuinely care about every customer and always do our best to make things right whenever an issue occurs.
DON'T SIGN UP FOR THE TEST REORT
Ordered the test report for $5 and paid. Report was Ok, nothing overly special. Then they charged me $99. Never wanted the service. Contacted customer service. Still waiting for a refund. DON'T SIGN UP FOR THE TEST REORT
October 10, 2025
Unprompted review
Reply from Zilocar
We’re very sorry for the frustration this caused - that was never our intention. The $99.99 charge occurred because the 3-day trial wasn’t canceled within the trial period, which is clearly stated in the Terms & Conditions shown at checkout before completing the purchase.
That said, we take every case very seriously and always aim to resolve situations like this quickly and fairly. If you’ve already contacted us, please rest assured that your request is being handled. We always side with the customer when it comes to maintaining trust and transparency.
Customer confidence means everything to us, and we truly appreciate the opportunity to make things right.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.