The pod is great - easy to use and you do get a sense that your oral device is clean. Over the years I've had many night mouth guards and have always struggled to keep them clean. My current one is no... See more
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Zima Dental is the world's premier brand focused on the oral appliance journey, sold in over 40 countries worldwide and recommended by 1000s of dentists. Through the interdisciplinary collaboration of leading experts at the Zima Dental research centre, we have pioneered groundbreaking innovations that go beyond traditional oral appliance care, offering smarter and more efficient ways to maintain your oral health. Zima Dental is committed to transforming the oral appliance journey with a straightforward promise – to make millions of peoples lives better through state-of-the-art oral appliance solutions that truly make a difference.
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United States
- zimadental.co.uk
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Having been using for long, so far so good
I’ve only been using my dental pod pro and UV case for a short while, but am enjoying the convenience of the case and simplicity of the pod. Customer service were quick to respond and adapt to some concerns. Delivery was slow, but would definitely recommend.
Love it all
Purchased to clean a guard that I use daily. It has greatly helped. Their site is easy to use.
CLEAN AND CLEAR RETAINER
My clear retainer had gotten extremely clouded, nothing I did would clean it up. After maybe 5 treatments, it has cleared up and I am very happy to use it again...I use it after each use in the evening...
I also used it to clean a gold chain and ring, both came up sparkling!!!!
I would highly recommend!!
Zima Dental comes with the cleaning…
Zima Dental comes with the cleaning tablets. I noticed the first time I used it how well my teeth felt …really clean and no after taste. I recommend anyone who has false teeth to purchase this product.
Very impressed!
Very impressed! My retainers have never been so clean. Would recommend. Great to have a product that actually works!
The pod is great
The pod is great - easy to use and you do get a sense that your oral device is clean. Over the years I've had many night mouth guards and have always struggled to keep them clean. My current one is no exception and the polymer used to make it tends to turn it from white to orange even with daily manual cleaning. The Zima pod is definitely making a difference. I am really happy I bought it. Love the choice of colours too!
Love my new Zina travel dental pod
I received my new travel Zima dental pod right before I went on a trip. I love it! The rechargeable pod is easy to use without having to find a convenient plug and it's compact and easy to pack. Makes it so much easier to have truly clean retainers on the road.
I absolutely love my Zima pod and feel…
I absolutely love my Zima pod and feel so much better knowing my retainer is being cleaned well every day between the pod and the tablets. Customer service takes good care of any need I might have.
Having moved
We moved in the last half year, and Zima accidentally sent our package to the old address. I informed them of this and very kindly they quickly sent a replacement to my current address.
Excellent customer service
The customer service agent was very helpful. I do wish the pods lasted longer but I appreciated the replacement.
Customer Service
Customer Service is so important to me. My questions were answered quickly and thoroughly! That was most appreciated and made me feel valued! Thank you Zima Dental.
Issue with our subscription…
We had an issue with our subscription and Brian was extremely helpful. The products have been great and we highly recommend Zima dental.
First class customer service!
This was one of the easiest and the best customer service experience I have had ever! Employees were super helpful actually cared that my unit broke and replaced it. I had a working one back in my house I think within three business days. Couldn’t ask for better service!
LOVE Zima
LOVE Zima! They have the best products ...the pods are amazing . I use the tablets and they work great!!!
More important there customer service is unreal! They want you happy and they have the best communication! WOW! Lately I have had 2 companies that my order was all screwed up and I couldn't ever reach them....finally I took a loss of $$ because they had zero customer support.... ZIMA gave me faith back in buyin online!
Excellent customer service
Customer service is quick and products have been exceptional
Outstanding customer service
I had an issue with my Zima Dental Pod, and I was genuinely impressed with how the customer support team handled everything. They responded quickly, were friendly and professional throughout, and made the whole process completely stress free.
After I explained the problem and provided a video, they confirmed the fault and arranged a replacement without any hassle. They also provided a free returns label and kept me updated every step of the way.
It’s refreshing to deal with a company that stands behind its products and genuinely cares about customer satisfaction. Excellent communication, fast resolution and outstanding service from start to finish. I wouldn’t hesitate to recommend Zima to anyone looking for a company that offers both great products and exceptional after sales support.
Excellent customer service
Excellent customer service. Faulty pod after 11 months. The pod was replaced without any issue. New replacement arrived within 3 days.
My original product wasn't working
My original product wasn't working. After contacting Zima, the customer service rep came back immediately and advised me to try various things. We established it still wasn't working and without fuss they sent me details regarding the return. In addition I received an 85% DISCOUNT on the Zima pod PRO which I have received and is working perfectly. I love it.
Have told so many people about the amazing customer service - thank you!
I have been using my Zima dental pod…
I have been using my Zima dental pod for about two years for nightly retainers, and recently started Invisalign. If I thought the dental pod was indispensable before (which I did), now with 22 hour wear it truly is! I have brought it with me to 10 different countries, because I can’t go a single day without it. If my pod broke, I would have a new one ordered within the hour.
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