The pod is great - easy to use and you do get a sense that your oral device is clean. Over the years I've had many night mouth guards and have always struggled to keep them clean. My current one is no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Zima Dental is the world's premier brand focused on the oral appliance journey, sold in over 40 countries worldwide and recommended by 1000s of dentists. Through the interdisciplinary collaboration of leading experts at the Zima Dental research centre, we have pioneered groundbreaking innovations that go beyond traditional oral appliance care, offering smarter and more efficient ways to maintain your oral health. Zima Dental is committed to transforming the oral appliance journey with a straightforward promise – to make millions of peoples lives better through state-of-the-art oral appliance solutions that truly make a difference.
Contact info
United States
- zimadental.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This product is fantastic
This product is fantastic. My retainers last so much longer when I use Zima on a daily basis. I also commend the customer service with Zima. They are prompt, helpful and very respectful.
Excellent customer service!
Needed to pause my subscription
Needed to pause my subscription. Customer service (Cristel) was terrific to work with. Super responsive.
Superior customer service & excellent…
Superior customer service & excellent products.
I experienced impeccable customer…
I experienced impeccable customer service with ZIMA. I was a bit salty about a miscommunication, and the numerous contacts with the representative were outstanding. They never wavered, consistently kind and patient, taking swift and satisfactory action with my "demands". Their professionalism was humbling. Thank you for all your assistance with my requests. I am grateful
Excellent, personalised service
I made the error of not placing two orders together and when I noticed, made contact with Zima Dental. They responded immediately with courtesy and were very helpful. Gave me confidence in the company!
responsive + helpful
customer service rep was very responsive and helpful!
Quick and informative responses
Quick and informative responses! Sophie, Jessica and Emily all answered my inquiries - very appreciative!
The full size dental pod has performed…
The full size dental pod has performed so well I was excited when a travel friendly pod was brought to market. It is well designed and should provide years of great service.
Exceeded Every Expectation
An absolute 10+! Fantastic customer service with incredible response time. Bryan answered all my concerns immediately!
After a few years of using tablets in…
After a few years of using tablets in water to soak my retainers they became cloudy and very difficult to clean even with a small brush. After a lot of research I decided to buy a Zima Dental Pod and noticed a real difference after the first use - my retainers are clean and clear back to how they were originally. I would highly recommend.
totally pleased with my Dental Pod…
I'm totally pleased with my Dental Pod Pro. It's easy to use and cleans my aligners well and quickly. And the customer support is great -- quick and accurate responses.
Better than brushing
Was I brushing my night guard like I should? No.
But this not only does a better job - it’s also easier.
A+
I have been using the Zima dental pod…
I have been using the Zima dental pod for the past 3 years. I started using it and the cleaning tablets when I started my Sure Smile teeth straightening procedure. I have continued to use them with my retainers. They work perfectly to keep the retainers very clean.
Had the Dental Pod Pro to replace a…
Had the Dental Pod Pro to replace a Dental Pod, and it is great! Easy to use, and pleased with the results
Absolutely amazing product.
Absolutely amazing product.
I used to clean my mouth guard with a toothbrush and/or water but it just wasn't looking any better.
I saw the Zima Dental Pod advertised online and I'm usually sceptical about ordering things off websites that I'd not heard of before.
I'm so glad that I ignored all of my usual instincts and clicked onto the website.
My mouth guard is lovely and clean with the Pod & tablets and It's the best way to keep your guards/retainers extra clean and fresh.
I would recommend this to anyone.
10/10 products
Happy with Purchase
I researched dental cleaners since I was getting new retainers and decided on ZIMA since they are highly rated. Also the cleaning tablets are gluten free which is a requirement for me. I had an issue and customer service reached out to me within a few hours which I appreciated. All is good and I am happy with my purchase.
Make the purchase. You won’t regret it.
If you haven’t purchased a Zima now’s the time. I spent days reviewing websites and customer reviews for a pod to clean my appliance as well as my sons. Chose to purchase Zima with no regrets. Easy set up, amazing packaging so whomever came up with the packaging deserves a kudos. Clean up simple and the appliances excellent cleaning quickly. Don’t mind the photo apparently I clench my teeth when I sleep.
They product is great I use it everyday…
They product is great I use it everyday and it makes my night gaurd just as fresh as the day I picked it up.
I purchased a dental pod for myself and…
I purchased a dental pod for myself and was loving how it cleaned my retainer. I began having an issue with it. So I reached out to Zima and received an immediate response. I followed their instructions to explain the issue. Within 24 hours, my problem was resolved. Their customer service is unlike any company I have dealt with before. They respond, interact and react to your issue and resolve the problem promptly. I couldn’t be more appreciative. Zima clearly stands behind their products. If looking for an ideal cleaner for your dental item, know Zima dental pods work amazingly and you can rest assured they will take care of you if needed. Thank you to the employees and company of Zima!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








