The pod is great - easy to use and you do get a sense that your oral device is clean. Over the years I've had many night mouth guards and have always struggled to keep them clean. My current one is no... See more
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Zima Dental is the world's premier brand focused on the oral appliance journey, sold in over 40 countries worldwide and recommended by 1000s of dentists. Through the interdisciplinary collaboration of leading experts at the Zima Dental research centre, we have pioneered groundbreaking innovations that go beyond traditional oral appliance care, offering smarter and more efficient ways to maintain your oral health. Zima Dental is committed to transforming the oral appliance journey with a straightforward promise – to make millions of peoples lives better through state-of-the-art oral appliance solutions that truly make a difference.
Contact info
United States
- zimadental.co.uk
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I contacted Zima support with a…Question about shipping time
I contacted Zima support with a question and received an immediate response that was not only helpful, it exceeded my expectations. Best customer care I have experienced from a product support team.
The entire Zima support team that have…
The entire Zima support team that have contacted me, Sophie, Gian and Juancho, have been EXCELLENT in providing updates on the status of my replacement order. The delivery service created the problem by delivering my unit to the incorrect address. This was NOT a problem that Zima created nor caused. But Zima is doing all that it can to correct the issue. I have not received the replacement yet but will update you when I do. Thank you for your customer support team and for Sophie, Gian and Juancho!!! They have been what every customer support team should be, sadly that is NOT how many businesses operate today.
Good products and customer service
I bought the Dental Pod Pro from Amazon and tablets directly from the Zima website. The Pod is simple to use, has good quality build and cleans well. The tablet works better than other substitute products out there. I wish they sells the tablets on Amazon too, because purchasing from their website was a hassle. The shipper they use, ShipX, was unreliable. Fortunately Zima support team was responsive and fixed the problem.
Customer service was amazing
Customer service was amazing. Very quick to respond and get my issue resolved.
Brilliant product
Brilliant product - so easy to use and so effective. My mouth guard looks and feels incredibly clean and fresh - just like new. Wish I'd got one earlier and not wasted time with a tooth brush.
Great Products
These work great. I trust Zima dental to deliver quality. In addition, they arrived in a couple days. I will order from Zima Dental again.
Great product - highly recommended
The website is easy to use, quick turn around and excellent customer service.
Excellent service
Excellent service. Quick response time and received replacement by the next day.
Extremely Fast Response to Service Request
I submitted a request online to have my next subscription shipment moved to an earlier date. I expected to receive a response within maybe a day or so, but several minutes later I received an email response letting me know that the change had been made. I really appreciated the fast response to my request. This is typical of the service that I have received in the past.
Easy to communicate with
Easy to communicate with and the follow up emails regarding my order were great.
It took me a while to take the plunge…
It took me a while to take the plunge and purchase a Zima Dental pod, but I'm so glad I finally did! Firstly Patricia was very helpful, prompt, and professional when she responded to my email. I appreciate the team’s general attentiveness and for making sure lost time was made up by speedy shipping. I am using the appliance currently with my lower plastic retainers and see a difference already with clarity and cleanliness. I look forward to seeing what Zima has to offer in the future. Thank you Zima!
I really like the Zima Ultrasonic case
I really like the Zima Ultrasonic case, it keeps my night guard super clean, it's easy to use and very portable when I travel. I recommend it!
The service was great.
The service was great.
I received my product after a few days from ordering.
So pleased with the results!
My retainers are clean and stain free.
Great product
We've only had the Dental Pod Pro for a couple of weeks, but we use it for retainers and splints and are very happy with it so far.
The zima is great it clean my old mouth…
The zima is great it clean my old mouth guard brill really happy with it 😊
Very quick and efficient customer service
After reinstating my orders without me asking….customer service quickly responded and canceled the order and suspended subscription again.
I love my Dental Pod Pro
I love my Dental Pod Pro - worked wonders on my old bite guard!
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