Zing Coach Reviews 367

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are satisfied with the user experience, finding the app useful and motivating for their fitness goals. People appreciate the personalized sessions and the continuous improvements made to the application, with some noting significant progress in their physical fitness. However, some people were dissatisfied with the subscription and payment practices, reporting billing discrepancies and issues with the refund process. There are also concerns about the app's functionality, with some experiencing glitches, videos not playing, and workouts not loading. Additionally, a few users mentioned that the app's features and content can be repetitive or less comprehensive compared to other similar applications.

What people talk about most

Application

People report ambiguous experiences with the app. Many customers express satisfaction, praising its ability... See more

Fitness

Clients share ambiguous opinions on fitness. Many reviewers appreciate the app for providing varied and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the app motivating and effective... See more

Subscription

Customers consistently express dissatisfaction with subscription practices. Many reviewers report being... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report being refused... See more

Payment

Users describe negative interactions with payment, frequently reporting unauthorized withdrawals and... See more

Based on these reviews

Rated 3 out of 5 stars

I believe that this app will develop into an excellent option however currently there are some shortfalls. Let me add I have only used it for at home workouts. First is not being able to save a wo... See more

Company replied

Rated 4 out of 5 stars

The Zing app is flexible and the workouts have enabled me to build my strength and fitness in a way that suits me. Way cheaper and more efficient than going to a gym - less Social of course! The AI co... See more

Company replied

Rated 4 out of 5 stars

This is a good app. It keeps me motivated, sets up a plan for me. I like that I can go between a gym and home setting. The coaching works pretty well. I plan to keep going with this at least for a... See more

Company replied

Rated 4 out of 5 stars

The app overall is great , I have been motivated and appreciative of the sessions and how it changes workouts according to my needs. I wish the app could sync with my Garmin watch, and if you could m... See more

Company replied


Company details

  1. Fitness and Nutrition Service

About Zing Coach

Written by the company

Screenshot-2025-01-15-111704
Zing Coach is an affordable interactive fitness app that uses artificial intelligence to create personalized workout plans and improve health and wellness. Zing Coach gives you exercises that are deeply personalized and customized. All fitness programs are individually designed based on your body data—via our Body Composition Scan, Fitness Test, and historical data from Apple Health—and constantly adjusted by AI.

Zing Coach can tailor your workout by location (gym or home), duration, intensity, available equipment, target muscles, and even health restrictions.


Contact info

3.4

Average

TrustScore 3.5 out of 5

367 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Totally recommend - Good results

App is really something else. I love the design, and if you have any doubts or feedback customer support is really quick and nice!

March 31, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi LS!

Thank you for your amazing feedback and for recommending Zing Coach! We’re thrilled to hear that you love the app’s design and that our customer support team has been quick and helpful in addressing your needs.

It’s fantastic to know that Zing Coach is making a positive impact on your fitness journey. We’re so grateful to have you as part of our community and look forward to continuing to support you in achieving your goals. Keep up the great work!

Cheers,
The Zing Coach Team

Rated 5 out of 5 stars

The app they provide is highly adaptable, allowing it to be customized based on your health condition and body structure.

I have received excellent service from them, and beyond that, they are truly trustworthy. Thank you!

April 2, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hey Z. Gizaw!

Thank you so much for sharing your wonderful feedback. We’re thrilled to hear that you’ve found the app’s adaptability to be valuable in tailoring workouts to your specific health condition and body structure. Your kind words about our excellent service and trustworthiness mean the world to us.

We’re honored to be part of your fitness journey and to provide the tools and support you need to succeed. Thank you for being a part of the Zing Coach community—we’re here to assist and empower you every step of the way!

Best regards,
The Zing Coach Team

Rated 3 out of 5 stars

CONTRUCTIVE CRITICISM but FATAL FLAWS

1. The app continuously freezes, which has been a problem from the outset. You offered to resolve this, but since you could not, you have gone on silent

2. Re the app, it used to weight bearing exercises, e.g. landmines, but now does not exist and the same applies to a number of weight-bearing exercises

3.Calfs is limited to standing raises and bounces, no other and not weight bearing

4. when I comment on setting for muscle build and ask why I am doing the same body part two days in a row and why do much cardio, the AI assist acknowledges that you should not train the same body part, but the program does

5. It does not adjust the week ahead (remaining) if you adapt the current plan

April 2, 2025
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Reply from Zing Coach

Hi GN!

Thank you for sharing your constructive feedback. We’re truly sorry to hear about the challenges you’ve encountered with the app, and we deeply appreciate the time you took to provide us with such thoughtful insights. Your concerns about freezing issues, exercise options, workout planning, and adaptability are valid and help us understand where we need to improve.

We’re committed to delivering a seamless and personalized experience for every user, and it’s clear that we have some work to do to meet your expectations. We’d love the opportunity to make things right for you. Please reach out to our support team at support@zing.coach or via the ‘Contact Zing’ option in the app’s settings. When you get in touch, kindly ask for Cleiver, who will personally assist you and work with you to address your concerns as quickly as possible.

Thank you for being part of the Zing Coach community and for giving us the chance to improve. Your feedback is invaluable, and we’re here to support you every step of the way.

Best regards,
The Zing Coach Team

Rated 5 out of 5 stars

It’s wonderful

It’s wonderful! You can communicate with the AI and ask it questions. The suggestions and tips are actually very useful! The workouts also adapt to your feedback.

March 2, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Gene!

Thank you for your kind words! We’re delighted to hear that you’re enjoying Zing Coach and finding it so helpful and engaging. Knowing that the AI’s suggestions and tips are genuinely useful, and that the adaptive workouts are meeting your needs, truly means the world to us.

Your feedback inspires us to keep delivering the best possible experience. We’re so grateful to have you as part of the Zing Coach community—keep up the fantastic work on your fitness journey!

Best regards,
The Zing Coach Team

Rated 5 out of 5 stars

Personal trainer in your pocket!

I love the app- it really is like having a personal trainer in your pocket. It provides full body workouts and adjusts weekly and daily to help me make gains. They're making hitting all my goals easier without having to plan or overthink.

March 31, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Crystal!

Thank you for sharing your fantastic feedback! It’s wonderful to hear that Zing Coach feels like having a personal trainer right at your fingertips. We’re thrilled that the app’s dynamic, full-body workouts and adaptive planning are making it easier for you to hit all your goals without the stress of overthinking or planning.

Your success means everything to us, and we’re honored to be part of your fitness journey. Keep up the amazing work—you’re doing great!

Cheers,
The Zing Coach Team

Rated 5 out of 5 stars

The best Fitness App on the Market (Unbiased review)

Honestly, I have been using this App for over a day and all I have to say is WOW. I have used countless different fitness Apps (all have been great to use) but all of them were relatively similar to one another. I always wanted to do a plan which allowed me to focus on becoming an elite athlete aswell as hypertrophy (Building size & muscle) and this App truly has blown my expectations.

Bear in mind I have been training for well over 5 Years and I’ve seen great results but I guess training styles changed for me and my overall direction was stuck in terms of my fitness goals.

I always wanted to be the best, feel the best & look the best and I actually believe I will get somewhere far with this plan.

Not to mention the built in AI the App has aswell, to allocate straight forward information and answers rather than to look online aimlessly, all the information you need is where it needs to be, all in one place which is something unique that I love.

Overall, so far, 10/10 experience! I would defo recommend it :)

April 1, 2025
Unprompted review
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Reply from Zing Coach

Hi Viktor!

Thank you so much for your incredible review—your words have truly made our day! It’s amazing to hear that Zing Coach stands out for you among the fitness apps you’ve tried and that it aligns perfectly with your goals of becoming an elite athlete while building size and muscle.

Your dedication to fitness over the past five years is impressive, and we’re thrilled that Zing Coach is helping you navigate your new training direction and giving you the tools to be the best, feel the best, and look the best. The built-in AI was designed precisely to provide streamlined, comprehensive guidance, so knowing it’s been a unique and valuable resource for you is immensely rewarding.

We’re honored to be part of your journey, and we’re here to support you every step of the way. Thank you for recommending us—it means the world! Keep crushing your goals and enjoying the experience! 💪

Best regards,
The Zing Coach Team

Rated 5 out of 5 stars

Fast and great customer service

Fast and great customer service, the app is great and easy to use.

April 1, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Victor!

Thank you for sharing your feedback! We’re so glad to hear that you found our customer service fast and helpful, and that you’re enjoying the app’s simplicity and usability.

Your experience inspires us to keep providing top-notch support and innovative features to make your fitness journey even better. We’re thrilled to have you as part of the Zing Coach community! 💪😊

Cheers,
The Zing Coach Team

Rated 5 out of 5 stars

Zing Is Amazing!!!

Zing Coach has been very helpful. This AI fitness App is really good. You can Tailor your work outs to the gym or the Equipment you have at home. The Zing Coach has even given me smoothie recipes and How to make and How much Calories. I’ve ask for a breakfast recipe and they gave me one that was only 87 calories and it was really good and my wife liked it.

March 31, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Cristina!

Thank you for sharing such a glowing review—it’s incredible to hear how much Zing Coach has made a positive impact on your fitness journey! From tailored workout plans to delicious recipes, it sounds like the app is becoming a great companion for both you and your family.

Knowing that the breakfast recipe was not only helpful but also a hit with your wife truly warms our hearts. Zing Coach thrives on making fitness fun, easy, and effective, and your feedback motivates us to keep improving!

Keep up the amazing work, and we’re always here to support you as you progress on your wellness path. Wishing you continued success.

Best regards,
The Zing Coach Team

Rated 5 out of 5 stars

Great customer service / zing coach

I came to the chat with a question about scheduling, and it was answered and more. I have an android , and it's only a feature on iOS right now, so being patient is key. I chatted with Avery, and they helped me out. I needed to change which days I workout but I can only change the quantity of days per week. They were understanding of my issue and gave me advice of how to alter my workouts to my schedule. 10/10 looking forward to keeping up my hard work and seeing the progress (started three days ago!)

March 31, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Cristina!

Thank you for sharing your experience—it’s fantastic to hear that Avery was so understanding and helpful in finding a solution tailored to your needs! Your patience and commitment are inspiring, and starting your fitness journey with such enthusiasm is already a huge step toward progress.

Even though certain features are currently exclusive to iOS, it’s great that you’re staying adaptable with Avery’s advice. Keep pushing forward—three days is an incredible start, and we’re rooting for your continued success! 💪✨

If you ever need more tips or support, we’re here for you. Wishing you all the best on your fitness journey! 😊

Best regards,
The Zing Coach Team

Rated 5 out of 5 stars

Amazing app

Amazing app, I am able to customise my workouts as per my preference. I am able to stay consistent and I love trying new things.

March 31, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Himakshi!

Thank you for sharing such wonderful feedback! It’s fantastic to hear that Zing Coach is helping you tailor your workouts to suit your preferences while keeping things exciting and consistent. Your love for trying new things perfectly reflects the spirit of our app—to inspire and empower every fitness journey.

Keep pushing forward and enjoying your workouts! We’re so grateful to have you as part of the Zing Coach community. 💪😊

Warm regards, The Zing Coach Team

Rated 2 out of 5 stars

FAIR PRICE NEEDED.

I purchased it in November 2024 for $29.99 CAD with high expectations. However, after three months of use, the price increased to $74.98, which is too expensive for just three months of service. I requested cancellation and do not plan to use it for the remaining paid period.

The app is not user-friendly, especially when using it at the gym, as it requires too much time to navigate. The body scanner, which seemed like a great feature, is neither accurate nor truly useful. When I initiated the cancellation, Zing offered a reduced fee, but it was too late.

A fair price should be set upfront and do not wait until the end to offer discounts. Room for improvement.

November 8, 2024
Unprompted review
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Reply from Zing Coach

Hello Fab,

Thank you for taking the time to share your honest feedback. I’m sorry to hear that your experience with Zing Coach didn’t meet your expectations, and I completely understand your concerns regarding pricing, user-friendliness, and feature performance.

Your point about transparent pricing and timely discounts is valuable, and I’ll make sure to pass this feedback along to the team for review. We’re always striving to improve, and input like yours helps us reflect on how we can better serve our users.

Regarding the app’s navigation and body scanner functionality, I regret that these aspects didn’t work as intended for you. We’ll take this into consideration as we work on refining features to ensure a seamless and efficient experience, especially for gym users.

If there’s anything further we can do to address your concerns, feel free to reach out to our support team. Your feedback is deeply appreciated, and we’re committed to making Zing Coach better.

Best regards, The Zing Coach Team

Rated 5 out of 5 stars

Really nice app with a lot of support

March 28, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Shaun!

Thank you for sharing your thoughts! It’s so rewarding to know you appreciate both the app and the support provided. Your satisfaction motivates us to keep delivering the best experience possible. If there’s anything more we can do to help, just let us know—we’re here for you! 😊

Cheers, The Zing Coach Team

Rated 5 out of 5 stars

Really helpful

March 27, 2025
Unprompted review
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Reply from Zing Coach

Hi Fabio!

Thank you for your kind words—it’s wonderful to hear that you found it so helpful! Your feedback means a lot and motivates us to keep delivering the best experience possible.

If there’s ever anything else we can assist with or if you have more thoughts to share, we're just a message away. It’s a pleasure being part of your journey, and I hope we can keep making things even better for you! 😊

Best regards,
The Zing Coach Team

Rated 5 out of 5 stars

I absolutely love this app

I absolutely love this app! It is easy to setup and individualize it to your needs! Customer service is absolutely fantastic! I have used them a couple of times…they are responsive and always have solved my issues! I would totally recommend them!

March 27, 2025
Unprompted review
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Reply from Zing Coach

Hey Kelly!

Wow, your enthusiasm is absolutely contagious! Thank you for such glowing feedback—reading this truly brightens our day. We’re thrilled to hear that you find the app easy to personalize and that our customer service has met your expectations. Your recommendation means the world to us!

We’re here to keep supporting your journey, so if there’s ever anything more we can do, just let us know. Keep enjoying the app, and thank you for being such an amazing part of our community!

Cheers,
The Zing Coach Team 💪

Rated 5 out of 5 stars

Amazing group of people running this…

The ones who run this app are so helpful and understanding. I was unable to continue this app due to hurting myself at work and they were very understanding and refunded me my subscription as I was unable to use this app at this time . But once I'm back on my feet and able to get back to my fitness this will be the app I will be using . Amazing group highly recommended 😁

March 27, 2025
Unprompted review
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Reply from Zing Coach

Hello!

Thank you for sharing such heartwarming feedback—it truly means a lot to us! We’re so sorry to hear about your injury and hope you’re on the road to recovery. It’s wonderful to know that our team could support you during this time, and we’re grateful for the chance to assist.

We can’t wait to welcome you back once you’re ready to dive back into your fitness journey. Until then, we’re cheering you on as you get back on your feet. Your kind words inspire us to keep improving and delivering the best experience for our users.

Take care and know that we’re here whenever you’re ready!

Best regards, The Zing Coach Team 😊

Rated 4 out of 5 stars

Zing Coach customer service replied…

Zing Coach customer service replied very promptly to my question-problem.
When the app allows Android users to be able to change their work out schedule, I'll certainly provide a 5-star review.
Thank you for you excellent customer service!

March 24, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Sylvie!

Thank you so much for your kind words and positive feedback about our customer service. We’re thrilled to hear that our team was able to assist you promptly and address your concerns.

We completely understand how important it is for Android users to have flexibility in adjusting their workout schedules, and we’re actively working on enhancing this functionality. Your feedback is incredibly valuable in helping us prioritize improvements and deliver the best experience possible.

We truly appreciate your patience and support, and we’re excited about the opportunity to earn that 5-star review in the near future. If there’s anything else we can do to assist you, don’t hesitate to reach out!

Cheers,
The Zing Coach Team 😊

Rated 5 out of 5 stars

I love Zing

I love Zing! It’s easy to use and new interesting work out each day! I feel fitter and stronger! Helping me achieve my fitness goals!

March 26, 2025
Unprompted review
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Reply from Zing Coach

Hello Emma!

Thank you so much for sharing such an enthusiastic review—we absolutely love hearing that you’re enjoying Zing! It’s fantastic to know that the daily workouts are keeping things fresh and exciting while helping you feel fitter and stronger.

Your dedication to your fitness goals is inspiring, and we’re thrilled to be a part of your journey. If there’s anything more we can do to enhance your experience or support you further, don’t hesitate to let us know. Keep up the amazing work—you’re smashing it! 💪

Cheers,
The Zing Coach Team 😊

Rated 5 out of 5 stars

Efficient help troubleshooting Body Scan

For some reason I could not get my Body Scan to work despite several attempts. After a couple of email exchanges with the support team I finally got it to work! Thanks to a detailed return with options to troubleshot issues.
The result was great. The scan provided throughout analysis with suggestions about calories consumption and lean muscle mass building.

March 20, 2025
Unprompted review
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Reply from Zing Coach

Hi Fabi!

Thank you for taking the time to share your positive experience with the support team. It’s wonderful to hear that their detailed guidance helped resolve the issue with the Body Scan and got things working smoothly for you.

We’re thrilled that you found the scan's analysis and suggestions valuable, especially in providing insights about calorie consumption and lean muscle mass building. Your feedback means a lot to us and motivates us to continue improving and providing effective tools for your fitness journey.

If there’s anything more we can assist with or if you have suggestions for enhancing the Body Scan feature, we’d love to hear from you! Keep up the great work on your progress!

Cheers, The Zing Coach Team 😊

Rated 5 out of 5 stars

Great Experience

I’ve been using Zing Coach for a month, and I’m beyond satisfied! The workouts are well-structured, easy to follow, and keep me motivated. I’ve already seen noticeable improvements in my strength and endurance. The variety of exercises and personalized plans make it perfect for all fitness levels.

Overall, it’s a fantastic app for anyone looking to get fit at home!

March 1, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hello Zahra!

Thank you for sharing such a glowing review—it’s truly wonderful to hear about your experience with Zing Coach. We’re thrilled that the well-structured workouts and personalized plans have helped keep you motivated and brought noticeable improvements in your strength and endurance.

It’s great to know that the variety of exercises caters to all fitness levels, making your fitness journey enjoyable and effective. Your feedback inspires us to continue delivering a fantastic experience for our users.

If there’s anything more we can do to support your progress or enhance your experience, don’t hesitate to reach out. Keep up the amazing work—you’re doing great!

Best regards, The Zing Coach Team 😊

Rated 1 out of 5 stars

THIS COMPANY IS A REAL SCAM !!!

THIS COMPANY IS A REAL SCAM !!!
They will take your money from your account without consent.
They took £66,65 of my PayPal accounts without my permission.
DO NOT SHARE AND BANK DETAILS WITH THIS COMPANY !!
I repeat DO NO SHARE YOUR BANK PRIVATE DETAILS WITH THIS COMPANY.
They will take your money.

February 20, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hello Silvia,

Thank you for bringing this to our attention, and we sincerely apologize for any frustration and inconvenience this has caused. After thoroughly reviewing your case, we can confirm that your refund for £66.65 has been processed as requested.

Please know that we are committed to ensuring a smooth and transparent experience for all our users. While the charges were processed according to our system, we understand your concern and have issued the refund to resolve the matter promptly.

If you have any further questions or need assistance, please don’t hesitate to reach out to our support team at support@zing.coach. We’re here to help and ensure your continued satisfaction.

Best regards, The Zing Coach Team

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