I believe that this app will develop into an excellent option however currently there are some shortfalls. Let me add I have only used it for at home workouts. First is not being able to save a wo... See more
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Review summary
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Based on these reviews
The Zing app is flexible and the workouts have enabled me to build my strength and fitness in a way that suits me. Way cheaper and more efficient than going to a gym - less Social of course! The AI co... See more
Company replied
This is a good app. It keeps me motivated, sets up a plan for me. I like that I can go between a gym and home setting. The coaching works pretty well. I plan to keep going with this at least for a... See more
Company replied
The app overall is great , I have been motivated and appreciative of the sessions and how it changes workouts according to my needs. I wish the app could sync with my Garmin watch, and if you could m... See more
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Company details
About Zing Coach
Written by the company
Zing Coach can tailor your workout by location (gym or home), duration, intensity, available equipment, target muscles, and even health restrictions.
Contact info
1209 Orange Street , DE 19801, Wilmington, United States
- support@zing.coach
- zing.coach
3.4
Average
367 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was a good app
This was a good app, but not for me. I give it great stars because it did everything that it said it would do in the ad that made me click on it in the first place. I got my daily reminders in my quick seven minute workouts and my body scan but honestly, I just would ignore them and not do the workouts so the issue was just me not the app.
March 19, 2025
Unprompted review
Reply from Zing Coach
Hello Tal!
Thank you for your kind words and thoughtful review. It’s wonderful to hear that you found the app to be true to its promises and that the features like daily reminders, quick workouts, and the body scan met your expectations.
We completely understand that sometimes the challenge isn’t the tool but finding the right rhythm or motivation to stay consistent. We truly appreciate you giving Zing Coach a try and for acknowledging its strengths, even if it wasn’t quite the right fit for you at this time.
Should you decide to return to your fitness journey in the future, we’d be thrilled to support you again! Wishing you all the best in finding what works best for you.
Best regards,
The Zing Coach Team 😊
I'm liking the app
I'm liking the app. The coach is giving me great workouts liking the exercise
March 18, 2025
Unprompted review
Reply from Zing Coach
Hello Ruben!
That’s fantastic to hear—you’re enjoying the app and finding the workouts and exercises beneficial. It’s always motivating to have a coach that keeps you engaged and on track with your goals.
If there’s anything specific you’d like to see more of or any features that could enhance your experience, feel free to share. Here’s to continuing your fitness journey with enthusiasm and success!
Cheers,
The Zing Coach Team
…room for improvement but useable, enjoyable and well thought out
The app is a bit basic but the exercises are explained clearly, the workouts cover all body areas with a wide choice. You can select gym or home workouts, strength, HIIT, Calastetics or Recovery. You have the option to build custom workouts and even swap out individual exercises if you don't like/can't do them.
Overall room for improvement but useable, enjoyable and well thought out.
March 18, 2025
Unprompted review
Reply from Zing Coach
Hello Laura!
Thank you so much for taking the time to share your thoughts. We're glad to hear that you're finding the app enjoyable and well thought out, and it’s great to know that the clear exercise instructions and diverse workout options are making a positive impact on your experience.
We appreciate your feedback about areas for improvement. Your insights help us strive for a better and more seamless experience with every update. Our team is always looking for ways to improve and tailor the app to better meet your needs.
Thank you for being part of the Zing Coach community, and we hope you continue to enjoy your fitness journey with us!
Best regards, The Zing Coach Team
Possibly the best fitness app I've…
Possibly the best fitness app I've used.
I say this, after cancelling and asking for a refund. They were happy to accommodate because I hadn't opened the app since December and had forgotten about it, I thought I'd cancelled subscription but I hadn't. The customer service was great, very responsive. If I could afford to stay subscribed, I would.
The AI algorithm is adaptive to your reviews to each session, while taking account of workload, difficulties and goals. I was able to find good and effective exercises for my listed equipment, and when I didn't want to use them it was easy to find replacement exercises with different apparatus or impact levels.
The app is easy to use, works smoothly and help is easy to find.
I would recommend the app, and I do intent on returning!
March 13, 2025
Unprompted review
Reply from Zing Coach
Hello,
Thank you so much for your glowing review! We’re truly grateful for your kind words and thrilled to know that Zing Coach made such a positive impression on your fitness journey. It’s great to hear that our adaptive AI, versatile workout options, and user-friendly design worked so well for you.
We're especially delighted to hear that your experience with our customer service was smooth and accommodating—ensuring our users feel supported is one of our top priorities.
We completely understand your decision, and we’ll be right here, ready to welcome you back whenever the time feels right. In the meantime, we wish you all the best on your fitness path and hope to see you again soon!
Cheers,
The Zing Coach Team
Beware - as soon as they have your account, they will steal your money
Beware,
I subscribed for 3 months for 25£.
this period started in december and would be until march.
Mid march, I find out that they have been charging me evey week, i repeat, EVERY WEEK, more than 6.70£, for a total amount of 57£. This charges all occurred in the period of the 25£ 3 months. so they illegally take money from your accounts. DO NOT DO IT.
trainings are good, but they steal and they won't refund. I am going to report them as scammers on TV.
March 7, 2025
Unprompted review
Reply from Zing Coach
Hello,
Thank you for taking the time to share your experience. I’m truly sorry to hear about the billing issues you’ve described and the frustration this has caused. This is absolutely not the experience we want for our users, and I’d like to address your concerns with care.
At Zing Coach, we take billing transparency very seriously, and we’re committed to resolving any unexpected charges promptly. If this hasn’t been addressed already, I encourage you to reach out to our support team at support@zing.coach or through the ‘Contact Zing’ option in the app’s settings. Please feel free to specifically ask for Cleiver, who will personally assist in reviewing your case and ensuring any errors are corrected swiftly.
We value your feedback deeply and would love the opportunity to turn your experience around. Please don’t hesitate to get in touch with us—we’re here to help.
Warm regards,
The Zing Coach Team
Smooth from Start to Finish
I recommend this app to friends and family. I truly enjoyed the app and I appreciate when they recognized my circumstance (major surgery) —& when I had to cancel my subscription. Everything was smooth & I was treated with dignity & respect from start to finish.
February 8, 2025
Unprompted review
Reply from Zing Coach
Hello Melgita,
Thank you so much for your kind words and for recommending Zing Coach to your friends and family! We're thrilled to hear that you had a positive experience with our app, especially during your time of need. Ensuring that our users are treated with dignity and respect is a top priority for us, and we're glad that this was reflected in your interaction with our support team.
We wish you a smooth recovery from your surgery and hope to see you back on your fitness journey when you're ready. If you need any further assistance in the future, please don't hesitate to reach out via the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach.
Warm regards,
The Zing Coach Team
Amazing
The fast help time was amazing! This is a great workout app I’m happy I renewed my subscription!
March 6, 2025
Unprompted review
Reply from Zing Coach
Hello Cullen,
Thank you so much for your fantastic review and for renewing your subscription with us! We’re absolutely thrilled to hear that you’re enjoying your workouts on Zing Coach. Your satisfaction is our top priority, and we’re honored to be part of your fitness journey.
If you ever need assistance or have any questions, don’t hesitate to reach out through the ‘Contact Zing’ option in the app’s settings or by emailing support@zing.coach. We’re always here to support and cheer you on!
Keep up the amazing work—you’re doing great!
Cheers,
The Zing Coach Team
Great app for guidance and tracking
I've been using the app for about a month now. After having to leave a group setting with coaches and join a gym I needed some guidance. The app has been great it allows me to make adjustments where I see fit and keeps me motivated to keep going back. The best part is I'm not having to meet someone else's schedule.
March 6, 2025
Unprompted review
Reply from Zing Coach
Hello,
Thank you so much for leaving such a thoughtful review. It’s amazing to hear that Zing Coach has been flexible enough to fit into your life while keeping you motivated along your fitness journey. That’s exactly what we strive for, and it means a lot to know it’s working for you!
If you ever have questions or suggestions, we’re here to listen and help. Just head to the ‘Contact Zing’ option in the app or send us an email at support@zing.coach—we’d love to hear from you.
Keep up the fantastic work, and we’re rooting for you all the way!
Best wishes,
The Zing Coach Team
A very good workout aap
Honestly, I’m totally blown away with this app. I took my membership of seven days free trial with a lot of apprehensions. But after seven days of trial, I was sure about the quality and the variety which this app is providing I just applied today for one year as they had this wonderful promotion going on.
I am working out for many years now, but on account of certain physical limitation, I had to switch from CrossFit to gym. so I wanted something where I can adjust my weights and my training to suit my needs. And I’m not disappointed so far.
For me the most important as the quality and the variety of workouts . The videos are very clear so it’s also very easy to correct your posture and movement. I recommend us up hundred percent.❤️
March 1, 2025
Unprompted review
Reply from Zing Coach
Hey Neera,
Thank you so much for your glowing review! We're thrilled to hear that Zing Coach has met your expectations and that you've found the quality and variety of our workouts beneficial, especially given your transition from CrossFit to gym-based exercises. It's great to know that our video clarity has been helpful in correcting your posture and movements.
We're excited to continue supporting your fitness journey with personalized adjustments that cater to your physical limitations. If you ever need further assistance or have any questions, please don't hesitate to reach out via the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach.
Thank you for choosing Zing Coach, and here's to a healthy and active year ahead!
Cheers,
The Zing Coach Team
Good and helpful customer service
It's a great app with great workout. I am particularly reluctant when buying on platforms, but after reading reviews, I tried a one-month subscription but due to sudden reasons, I had to cancel before it got auto-renewed. I didn't know how to cancel and contacted the customer service. Quick response. Friendly and help you properly.
February 1, 2025
Unprompted review
Reply from Zing Coach
Hello BloBlo,
Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with our customer service and enjoyed the workouts provided by our app. We understand how important it is to feel confident when making purchases on platforms, and we're glad we could assist you promptly and effectively.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We appreciate your support and hope to continue providing you with valuable fitness solutions.
Best regards,
The Zing Coach Team
Allowed me to pause my subscription while my ankle was sprained
Spoke with one of the representatives who allowed me to pause my subscription as I had sprained my ankle. He was super lovely!
February 18, 2025
Unprompted review
Reply from Zing Coach
Hello Leah,
Thank you so much for taking the time to leave us a review! We're glad to hear that our team could assist you with pausing your subscription while you recover from your sprained ankle. It's great to know that you had a positive experience with our representative.
We hope your ankle heals quickly and that you'll be back to your workouts with Zing Coach soon!
Wishing you a speedy recovery,
The Zing Coach Team
Customer service was easy and seamless
Customer service was easy and seamless. Emmanuel was so kind and made it a quick process! Thank you!
February 18, 2025
Unprompted review
Reply from Zing Coach
Hi Lizzy,
Thank you for your wonderful feedback! We’re so glad to hear that your experience with our customer service team was smooth and seamless. Emmanuel will be thrilled to know he made the process easy for you! If you ever need anything else, don’t hesitate to reach out—we’re always happy to help.
Wishing you all the best on your fitness journey! 💪😊
Best,
Zing Coach Team
Zing has helped me stay on track with…
Zing has helped me stay on track with my goals. Love that I don’t have to think about my workout plan. I just have to move my body. I wish the body scan would assess size measurements of body parts and would provide a way to track your progress with some sort of chart.
February 17, 2025
Unprompted review
Reply from Zing Coach
Hi Steven,
Thank you for your thoughtful feedback! We're so glad to hear that Zing Coach is helping you stay on track with your goals and making your workouts easier to follow. It’s great to know that you love the simplicity of just focusing on movement!
Your suggestion about adding body measurements and a progress chart to the body scan feature is really valuable—we truly appreciate it. We’re always working to improve the app, and insights like yours help shape future updates.
If you ever have more ideas or need any assistance, feel free to reach out through the ‘Contact Zing’ option in the app’s settings or email us at support@zing.coach. We're here for you!
Keep moving and enjoying your fitness journey! 💪
Best,
The Zing Coach Team
Advertising with free plan
Advertising with free plan, asking thousands of questions and finally wanting 8 Euros per week for the generated plan. Scammer ad, scammer plan
February 15, 2025
Unprompted review
Reply from Zing Coach
Hi West,
Thanks for sharing your feedback. I’m sorry to hear that the experience didn’t meet your expectations. Our goal is to provide personalized fitness coaching, and while we do offer a free introduction, the full plan comes with premium features to ensure the best results. I completely understand that pricing and advertising can impact expectations, and I appreciate you voicing your concerns.
If there’s anything I can clarify or assist you with, feel free to reach out via the ‘Contact Zing’ option in the app’s settings or by emailing support@zing.coach. I’d be happy to help!
Best,
Zing Coach Team
High recommend if looking for something to start a habit because it's so simple
Super simple in terms of the equipment needed, the reps and coaching and analytics. And because of that it's effective if you're looking for something that you can do regularly. I really like the recovery sessions with the roller as they add an extra dimension you don't have with other apps. There is some additional functionality that allows you to customise your workout which I don't use but can see some people finding that useful. Overall highly recommend if you are looking for something to start a habit.
February 10, 2025
Unprompted review
Reply from Zing Coach
Hello Timothy,
Thank you for your fantastic review and for recommending Zing Coach! We're thrilled to hear that you find the app simple to use and effective for forming a regular fitness habit. It’s great that you appreciate the recovery sessions and the customization options available. We aim to make fitness accessible and enjoyable for everyone, and your feedback helps us know we're on the right track.
If you ever decide to explore more of the customization features or have any questions, remember that our support team is just a message away. You can reach them via the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach.
Keep up the great work, and here’s to many more successful workouts!
Best regards,
The Zing Coach Team
I like the workouts but whats up!!
I like the app. Its great for workouts. But pay 27dollarx 2 for bodyscan, the site bug and a Pusch agin on pay buttom. Moe the dont want to pay me back. They charge me dubbel up. Wtf is that for service. Mvh Jonatan Emilsson
February 9, 2025
Unprompted review
Reply from Zing Coach
Hi Jonatan,
Thank you for sharing your feedback. We're glad to hear that you like the workouts and find the app great for your fitness needs. However, we're really sorry to hear about the double charge issue for the bodyscan and the service experience you've had.
Please reach out to our Support team at support@zing.coach and ask for Cleiver, our Supervisor. He will be able to assist you with resolving the double charge issue and ensure that you receive the appropriate refund.
We apologize for the inconvenience and appreciate your patience as we work to improve our service.
Best regards, Zing Coach Support
Had an issue with a charge
My issue began when I was doing banking and found a charge for the app that I didn't know I had subscribed to. After talking with customer service we ended up finding out that I had subscribed under a secondary email address that I had forgotten about. The whole process took a while but representatives that I spoke to were very informative and specific in the information that they needed to help me to access the account. I'm very impressed with the professionalism and persistence of the team.
January 20, 2025
Unprompted review
Reply from Zing Coach
Hi Tim,
Thank you for taking the time to share your experience with us! We truly appreciate your patience and understanding throughout the process. We're so glad to hear that our team was able to help you identify the issue and provide the support needed to regain access to your account. It's wonderful to know that our representatives were clear and thorough in guiding you through the steps. Your feedback means a lot to us, and we’re proud to have been able to offer you such a positive experience. Please know that we’re always here to assist you in the future—don’t hesitate to reach out if you need anything else. Your satisfaction is our top priority!
I love using Zing My Workout
I love using Zing My Workout! The app is easy to navigate, the workouts are effective, and the variety keeps things interesting. It’s been a great tool to keep me motivated and on track with my fitness goals.
That said, I think it could use a few improvements. Adding a dedicated stretching section would be really helpful for recovery, and incorporating some yoga or Pilates sessions could make the app even better. A well-rounded approach with flexibility training would take it to the next level!
Overall, it’s a fantastic app, and I look forward to seeing how it evolves!
February 7, 2025
Unprompted review
Reply from Zing Coach
Hello Rikke,
Thank you so much for your positive review and for sharing your valuable feedback! We're thrilled to hear that you're enjoying the Zing My Workout feature and finding the app easy to navigate and effective for your fitness goals.
Your suggestion for a dedicated stretching section and incorporating yoga or Pilates sessions is greatly appreciated. We are always looking for ways to enhance the app and provide a more well-rounded fitness experience. I'll make sure to pass your feedback to our development team for future updates.
We're excited to have you with us on this fitness journey and can't wait to show you what's coming next! If you have any more suggestions or need assistance, please don't hesitate to reach out through the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach.
Keep moving and stay zingy!
Best regards,
Zing Coach Team
I really enjoy using the app and the…
I really enjoy using the app and the workouts that are generated for me. It makes exercising easy and fun to not have to figure out what to do. Out of all the other things I've tried, this is the first time seeing progress in 2 years of trying to lose weight. The only downside is that there currently no syncing of progress between devices but on the same account and that there's only one smartwatch syncing option. Another option to have would to be able to manually input step count if you don't have the apple smartwatch to sync up, while waiting to be able to sync up any smartwatch. I've also noticed that when I signed up it offered a nutrition plan that was payed for, but I don't see how I'm to access this option. Overall still a solid app.
February 5, 2025
Unprompted review
Reply from Zing Coach
Hello Wendy,
Thank you for taking the time to share your feedback! We're thrilled to hear that you're enjoying the workouts and seeing progress with your weight loss goals. Your suggestion about enhancing device sync capabilities and expanding smartwatch compatibility is invaluable, and we'll definitely consider it for future updates.
Regarding the Nutrition Plan you purchased, you should find it in your email inbox titled "View Your Nutrition Guide." If it's not there, please check your spam folder or contact our support team for assistance. You can reach them via the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach.
We appreciate your support and are here to help you enjoy a seamless experience with Zing Coach!
Warm regards,
The Zing Coach Team
Great app, love it
With the help of this app, I was finally able to consistently gain muscle.
I've used this app for 1 year and I have gained almost 25 pounds.
I believe the biggest reason for that is because I'm consistent. The workouts are fun and always different which keeps me engaged.
I'm still discovering new exercices 1 year in which is awesome.
For sure there are some areas to improve and the main one for me is having the ability to focus on more target muscle groups. That is specially important for me since I only train 3 times a week.
I wish I could instruct it to focus more on legs as it heavily focuses on upper body workouts.
February 4, 2025
Unprompted review
Reply from Zing Coach
Hello Yann,
Thank you for taking the time to share your fantastic experience with Zing Coach! We're thrilled to hear about your impressive muscle gains and consistent engagement with our app over the past year. It's great to know that the variety in our workouts keeps you motivated.
We appreciate your feedback regarding the ability to focus more on specific muscle groups, like legs. Your input is invaluable as we strive to improve and tailor the app to meet your training needs. For a more customized approach to targeting specific muscle groups, you might want to explore adjusting your workout preferences in the [Plan Settings screen](zing://zing.coach/route/main/program_tab/plan_settings). Here, you can set specific goals and focus areas that align with your three-times-a-week training schedule.
If you need further assistance or have more suggestions, please don't hesitate to reach out to our support team via the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach.
Keep up the great work, and here's to more gains and tailored workouts!
Best,
Zing Coach Team
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