Zing Coach Reviews 367

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are satisfied with the user experience, finding the app useful and motivating for their fitness goals. People appreciate the personalized sessions and the continuous improvements made to the application, with some noting significant progress in their physical fitness. However, some people were dissatisfied with the subscription and payment practices, reporting billing discrepancies and issues with the refund process. There are also concerns about the app's functionality, with some experiencing glitches, videos not playing, and workouts not loading. Additionally, a few users mentioned that the app's features and content can be repetitive or less comprehensive compared to other similar applications.

What people talk about most

Application

People report ambiguous experiences with the app. Many customers express satisfaction, praising its ability... See more

Fitness

Clients share ambiguous opinions on fitness. Many reviewers appreciate the app for providing varied and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the app motivating and effective... See more

Subscription

Customers consistently express dissatisfaction with subscription practices. Many reviewers report being... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report being refused... See more

Payment

Users describe negative interactions with payment, frequently reporting unauthorized withdrawals and... See more

Based on these reviews

Rated 3 out of 5 stars

I believe that this app will develop into an excellent option however currently there are some shortfalls. Let me add I have only used it for at home workouts. First is not being able to save a wo... See more

Company replied

Rated 4 out of 5 stars

The Zing app is flexible and the workouts have enabled me to build my strength and fitness in a way that suits me. Way cheaper and more efficient than going to a gym - less Social of course! The AI co... See more

Company replied

Rated 4 out of 5 stars

This is a good app. It keeps me motivated, sets up a plan for me. I like that I can go between a gym and home setting. The coaching works pretty well. I plan to keep going with this at least for a... See more

Company replied

Rated 4 out of 5 stars

The app overall is great , I have been motivated and appreciative of the sessions and how it changes workouts according to my needs. I wish the app could sync with my Garmin watch, and if you could m... See more

Company replied


Company details

  1. Fitness and Nutrition Service

About Zing Coach

Written by the company

Screenshot-2025-01-15-111704
Zing Coach is an affordable interactive fitness app that uses artificial intelligence to create personalized workout plans and improve health and wellness. Zing Coach gives you exercises that are deeply personalized and customized. All fitness programs are individually designed based on your body data—via our Body Composition Scan, Fitness Test, and historical data from Apple Health—and constantly adjusted by AI.

Zing Coach can tailor your workout by location (gym or home), duration, intensity, available equipment, target muscles, and even health restrictions.


Contact info

3.4

Average

TrustScore 3.5 out of 5

367 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent App

So far this app has helped me create a balanced workout routine and that is huge for me. I love how it incorporates stretching, cardio and lifting. It does so in a timely manner in which I complete a 50 minute workout that fits my very busy schedule. I appreciate this app and it has helped me lose 10 pounds.

February 4, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hello Thomas,

Thank you for your wonderful review! We're thrilled to hear that Zing Coach has helped you create a balanced workout routine that fits into your busy schedule. Congratulations on losing 10 pounds—that's an impressive achievement! It's great to know that the combination of stretching, cardio, and lifting is working well for you.

Keep up the fantastic work, and if you ever have any questions or need assistance, feel free to reach out through the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach.

Keep moving and stay zingy!

Best,
The Zing Coach Team

Rated 5 out of 5 stars

Great app and wonderful customer…

Great app and wonderful customer service! Not sure why this does not have ⭐️⭐️⭐️⭐️⭐️

February 4, 2025
Unprompted review
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Reply from Zing Coach

Hi Claudia,

Thank you so much for your kind words! We're thrilled to hear you're enjoying Zing Coach and have had a positive experience with our customer service. If there's anything else we can do to make your experience even better, or if you have suggestions, please don't hesitate to reach out through the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach. Your feedback is invaluable to us!

Keep on zinging!

Best regards,
The Zing Coach Team

Rated 5 out of 5 stars

Love this app

Love this app! It has really helped me to achieve so much more in the gym and with my diet.

January 29, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Leah,

Thank you so much for your fantastic review! We're thrilled to hear that our app has helped you achieve so much more in the gym and with your diet. Your success is our top priority, and it's incredibly rewarding to know we're making a positive impact on your fitness journey.

Keep up the great work, and if you ever have any questions or need further support, we're here for you.

Thanks again for being a part of the Zing community!

Best,
Zing Coach Support

Rated 5 out of 5 stars

The Zing app transformed the way I…

The Zing app transformed the way I think of workouts. The thoroughness in every detail shows that the developers put insane work into this. Impressive. Super user experience and motivation to workout regularly.

January 28, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi there!

Thank you so much for your wonderful review! We're thrilled to hear that the Zing app has transformed the way you think about workouts. It's incredibly rewarding to know that our attention to detail and hard work have made such a positive impact on your fitness journey.

Your kind words about the user experience and motivation mean a lot to us. We're dedicated to continuously improving the app to keep you inspired and excited about your workouts.

Thank you for being a part of the Zing community and for your support!

Best,
Zing Coach Support

Rated 1 out of 5 stars

This app is scan

This app is scan, I did a subscription for one time and they keep charging me without my consent. They even admitted the charging but refuse to refund my money. I'm fighting thru a legal system to have my money back.

January 18, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must be.

We apologize for any inconvenience caused by the subscription charges. Our goal is to provide a seamless and positive experience for all our users, and it’s clear we fell short in your case.

We’d like to resolve this matter promptly and ensure you are refunded appropriately. Please reach out to our customer support team & ask for Cleiver, our Customer Support Lead and we will prioritize your case.

Once again, we apologize for the inconvenience and thank you for bringing this to our attention. We appreciate your patience and hope to resolve this for you soon.

Warm regards,
Zing Support Team

Rated 5 out of 5 stars

A Game-Changer for My Fitness Journey!

A Game-Changer for My Fitness Journey!

I’ve tried countless fitness apps over the years, but this one stands out as the best by far. From the moment I downloaded it, I was impressed by its user-friendly interface and the depth of features it offers.

The app provides personalized workout plans tailored to my goals, whether it's strength training, weight loss, or improving overall fitness. I love the variety of exercises and routines – everything from yoga to HIIT is included. The detailed instructions and video demonstrations ensure I’m performing each move correctly, which is a huge plus for avoiding injuries.

One of my favorite features is the built-in progress tracker. It keeps me motivated by showing my achievements over time, like calories burned, workout streaks, and strength gains. The integration with wearables makes tracking seamless, and the reminders keep me consistent even on busy days.

The community aspect is another standout. The app connects me with like-minded fitness enthusiasts, and the challenges push me to stay committed. Plus, the customer support team is responsive and genuinely cares about user feedback.

Whether you’re a beginner or a fitness pro, this app has something for everyone. It’s like having a personal trainer, nutritionist, and cheerleader all in one. I highly recommend it to anyone looking to level up their fitness game. Five stars, hands down!

January 21, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Thank you so much for your fantastic review! We’re thrilled to hear that Zing Coach has been a game-changer for your fitness journey.

It’s wonderful to know that you love the personalized workout plans, progress tracker, and community features. We're also glad that our customer support has met your expectations.

Your recommendation means a lot to us. If there's anything else we can assist you with, please feel free to reach out.

Wishing you continued success and health!

Cheers!
Zing Support Team

Rated 1 out of 5 stars

Scammers

Scammers, I didn't make the purchases yet the Scan thingy is non refundable as stated?? Well I didnt make the purchase so would not of read that? I am disputing this and want a full refund. Ridiculous how the money can be taken that quickly without a proper sign in or consent but refunds impossible!!!

January 19, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hello Alethea,

We’re truly sorry to hear about your experience, and we completely understand your frustration. It’s never our intention to cause confusion or inconvenience. We take such matters seriously and would like to address your concerns as quickly as possible.

For immediate assistance, please reach out to our support team through the ‘Contact Zing’ option in the app's settings, or feel free to email us directly at support@zing.coach. We’re here to help and are dedicated to resolving this for you.

Thank you so much for your patience, and we’re looking forward to resolving this for you as swiftly as we can.

Warm regards,

Rated 5 out of 5 stars

There are so many scammers out there…

There are so many scammers out there that people are skeptical when it comes to ordering online i am one of those, I've been burned way too many times - if zing believes in its platform why don't they offer a 2week or month free trail ????????????????? if i get a good workout and results from the trail i will definitely sign up, but i will never purchase blindly not again i’ve been scammed way to many times

January 15, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi there!

Please feel free to reach out to our Support Team! We would be more than happy to provide you with a free trial so that you can give us a shot and join our app!

We also have a community on Facebook! You are more than welcome to join our Zing Community and see what other Zingers are doing with our App.

Best,
Zing Support Team

Rated 1 out of 5 stars

Biggest waste of time ever

Biggest waste of time ever, paid the 20 odd pound to get a fitness plan that the workouts made no sense. As soon as you get on the app it tries to take several extras like you need it. I stupidly paid for the body scan which was just a load of crap. Told me I was the exact weight I inputted about 2 minutes before haha

January 12, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hello Harry,

Thank you for sharing your feedback, and I'm truly sorry to hear about your experience with Zing Coach. We strive to provide valuable and accurate fitness guidance, so it's disappointing to learn that the app did not meet your expectations. Regarding the Body Scan feature, it should offer more detailed insights beyond just confirming the weight input. If there's been a misunderstanding or a technical issue, we're here to help resolve it.

Please reach out to us via the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach so we can look into this matter further and make things right. Your satisfaction and fitness progress are very important to us.

Best regards,
The Zing Coach Team

Rated 1 out of 5 stars

Scam company don't bother

Scam company. Do not do their test and dont give them your email. Scammy company says they will send your personalized plan to email after a test and they don't, just prompt you to sign up for their BS and pay them way too much for basically a chatgpt workout plan. AVOID!

January 8, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hello,

I'm truly sorry to hear about your disappointing experience with Zing Coach. We strive to provide valuable and personalized fitness plans to all our users, and it seems we missed the mark in your case. Please allow us to look into this matter and ensure you receive the personalized plan as promised. For immediate assistance, kindly reach out to our support team via the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach. We're here to help and would love the opportunity to address your concerns.

Thank you for your feedback, and we hope to resolve this swiftly for you.

Best regards,
Zing Coach Team

Rated 5 out of 5 stars

would really recommend Zing

really responsive, great advise, great workouts and constantly updating to suit me

January 7, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Susan,

Thank you so much for your kind words! I’m really happy to hear that the app has been responsive, helpful, and tailored to your needs. It means a lot that you’re enjoying the workouts and the updates we’re making. We’re always working to make it better for you, so your feedback truly makes a difference. Thanks for being such a great part of the community! 😊

Rated 5 out of 5 stars

Got my Gym Mojo back!! 10/10

This app has given me my gym mojo back. Great variety of personally selected workouts, easy to follow and keeps me motivated. I’ve been waiting for an app like this for ages! Can’t thank you enough!

January 7, 2025
Unprompted review
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Reply from Zing Coach

Hi Miss Rebecca,

Wow, thank you so much for the kind words! I’m so happy to hear the app has helped you get your gym mojo back and keeps you motivated. That means a lot to us! We’re really glad it’s been a good fit for you. Thanks for sharing your experience—it truly makes our day! 😊

Rated 5 out of 5 stars

Amazing App - Love my Workouts ❤️💪

Amazing App:
I've tried many fitness apps over the years, and Zing is the Best product out there.

It's a really well-designed app with a nice motivational kick.

I’ve given it a try, and now I am even more motivated to return to my workout routine.

And on top of everything, that app is constantly getting new feature updates 🙏

Thanks, Zing, let's do it 💪

January 7, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Miguel,

Wow, thank you so much for your amazing feedback! 🌟 It’s incredibly rewarding to hear that Zing stands out as the best fitness app you’ve tried and that it’s helping you get back into your workout routine with renewed motivation. 💪

We’re thrilled that you appreciate the app’s design and constant updates—our team works hard to make Zing better every day for amazing users like you. Thank you for being a part of our journey, and we’re excited to keep cheering you on as you crush your fitness goals. Let’s do this together! 🙌✨

Rated 5 out of 5 stars

It is easy to use and helps me to…

It is easy to use and helps me to maintain regularity which was my biggest issue. The updates and videos of exercises helps to execute and to keep on track aiming to not miss my goals.

January 6, 2025
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hello Marcus,

Thank you for your fantastic review! We're thrilled to hear that Zing Coach has made it easier for you to maintain regularity in your workouts. It's great that the exercise videos and updates are keeping you on track with your goals. Keep up the great work, and don't hesitate to reach out through the ‘Contact Zing’ option in the app's settings or by emailing support@zing.coach if you need any assistance or have further feedback.

Keep zinging!
Zing Coach Team

Rated 5 out of 5 stars

Zing has exceeded my expectations!

Zing has exceeded my expectations as a fully comprehensive, easy to use app! The customizable workouts have come in handy and helped me make the most of my sessions, while the diversity of the training helps to keep me motivated and prevents boredom. Looking forward to seeing the changes over the coming weeks and months!

December 29, 2024
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hello Derrick,

Thank you so much for your wonderful feedback! 🌟 We’re absolutely delighted to hear that Zing has exceeded your expectations and that the customizable workouts and diverse training options are keeping you motivated and engaged. Knowing that we’re helping make your fitness journey more enjoyable means the world to us!

We’re just as excited as you are to see the changes and progress in the weeks and months ahead. 💪 If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out. Thank you for being part of the Zing family—we’re cheering you on every step of the way! ✨

Rated 4 out of 5 stars

I love the AI coach prompts and…

I love the AI coach prompts and responses. The work outs are always fun and I love the ability to change the specific exercises us I don’t like them. At times the day to day is exactly the same- something seems to be missing in that regard. But I just do a custom work out when I notice it’s the same.

December 22, 2024
Zing Coach logo

Reply from Zing Coach

Thank you so much for sharing your thoughts! 🌟 We're thrilled to hear that you’re enjoying the AI coach prompts and finding the workouts fun and flexible. Your ability to customize exercises and create your own workouts really speaks to the adventurous and adaptable spirit we admire in our users!

We truly appreciate your feedback about the day-to-day variety. We're always striving to improve and make every workout feel fresh and exciting, so we'll take your observation to heart as we work on enhancing the experience.

Thank you for being part of the Zing family and for your thoughtful review—it inspires us to keep pushing forward. If there’s ever anything specific you’d like to see in your workouts, we’d love to hear more! 💪✨

Rated 3 out of 5 stars

It’s almost there

The idea of the app is very good. I really like everything it offers in terms of AI. I also like the physical and flexibility tests it provides. The only reason I stopped using the subscription—and if they improved this, I would definitely come back—is that there isn’t good synchronization between the watch and the app. Sometimes it freezes when I try to skip to another exercise. For me, this is essential because gyms can often be crowded, and to save time, you might need to jump to another exercise and then return to your routine later. If this issue were fixed, I would definitely start using the app again.

December 21, 2024
Unprompted review
Zing Coach logo

Reply from Zing Coach

Thank you for sharing your feedback! We’re delighted to hear that you appreciate the AI features and the physical and flexibility tests provided by the app.

We apologize for the inconvenience caused by the synchronization issues between the watch and the app. We understand how frustrating this can be, especially in crowded gym environments where skipping exercises efficiently is crucial.

Please feel free to reach out to our Support Team so that we can take note of your difficulties and we will escalate it to our Tech Team for review.

Thank you for your patience and for helping us make the app better!

Best regards,
Zing Support Team

Rated 1 out of 5 stars

Money grab

Misleading advertising. Everything costs extra in the app.
When I canceled the contract, they first tried to simply cancel the subscription instead of refunding the money. Hands off!

December 18, 2024
Unprompted review
Zing Coach logo

Reply from Zing Coach

Thank you for taking the time to share your feedback. We deeply apologize if there was any misunderstanding in our communication regarding your cancellation request. It seems there may have been a moment where we misinterpreted your expectations, and we should have asked more questions to ensure we fully understood what you needed.

We are truly sorry for any frustration this caused and would like to make things right. If you’re willing, please reach out to us again through the same channel you initially used to contact us. We’d appreciate the opportunity to learn more about your experience with the advertising and address any concerns you have. Your feedback is invaluable in helping us improve.

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!! I absolutely love this app. It makes the gym so much fun!!

December 16, 2024
Unprompted review
Zing Coach logo

Reply from Zing Coach

Hi Alicia,

Thank you for the wonderful feedback! We're so glad you're enjoying the app and having fun at the gym. Your feedback means a lot to us, and we're always here to support you! 🙌 Keep up the great work! 🌟

Rated 5 out of 5 stars

Zing is like having own personal trainer

Zing is like having own personal trainer who thinks instead of you. Easy to use and most important effective.

December 16, 2024
Unprompted review
Zing Coach logo

Reply from Zing Coach

Wow, thank you so much for this amazing feedback! We're absolutely thrilled to hear that Zing is making such a positive impact on your fitness journey. It’s like we’re in the gym with you every step of the way! If there’s anything more we can do to make your experience even better, just say the word — we’re here to make your workouts feel like a breeze!

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