Worst service. Never Recived parcel no refund initiated. No contact lines open. Online chat is not working. No response to email. Never recommend to anyone. Please respond to online chat at least or p... See more
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I love Alphonso mangoes but there’s nowhere near me that sells them. I looked at a few online shops and settled on this one because of their mango refund policy - they offer refunds for mangoes that a... See more
I don't know if the management has changed but the service has gone completely downhill. Firstly half the items were out of stock and there has been no news about refund even after a week on. The phon... See more
Order items were modified without even asking us. You refund amount if item is not available and not just give something else just to match the amount. How you decide this and modify order on your... See more
Company replied
Company details
Written by the company
Zingox Foods UK Our business is to supply fresh and sorted fruits and vegetables at very affordable prices to our customers. We get fresh fruits and vegetables as soon as they are picked up from farm or flights and deliver next day. Economical and Eco Friendly: - Based on pre-orders, hence no wastage of food - Cheaper as no shop/rent/staff needed - Vegetables are sorted so no need to spend hours in shops sorting vegetables - Always picked up from fresh box
Contact info
20, SL2 1JD, slough, United Kingdom
- 02034889245
- info@zingoxfoods.co.uk
- zingoxfoods.co.uk
2.2
Poor
283 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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Never received my order and did not get…
Never received my order and did not get a refund
May 13, 2024
I always get wonderful support from…
I always get wonderful support from Zingox team Aarathi . She is always pleasantly ready to resolve your issue. Grateful.
Just one star less for the app as I gave issues with the app all the time. Otherwise all services are good by Zingox.
May 1, 2024
Unprompted review
Worst customer service
Worst customer service. No one attends phones or chats. Beware of this company. Order never received. Refund process unknown with this non existant customer service. Need to complain of this business.
April 18, 2024
Unprompted review
Reply from Zingox Traders Uk Ltd
Dear Ork.
Sincere apologies for the convenience caused. We are not able to trace your order and we can't find details associated woth this review. To address your concern we need more details and we assure that we will fix this issue.
Cheers
Zingox team
Highly recommended!! For yummy mangoes and Indian grocery!!
We always order mangoes from Zingox and as always they were super yummy and very good quality mangoes which took us back home with their taste. Other grocery items and fresh vegetables and festive specials is another plus of Zingox which keep us connected with all our favourite Indian food. Highly recommended!! 👍
April 2, 2024
Unprompted review
Excellent service, great product range
Excellent service, great products. Superb customer support. Highly recommend it!! 👍👍
March 11, 2024
Superb Indian grocery shopping experience
Absolutely thrilled with my shopping experience from Zingox! From the extensive range of authentic Indian products to the seamless ordering process and prompt delivery, every aspect exceeded my expectations. The app and website's user-friendly interface made browsing a breeze, and the quality of the products received was top-notch. Plus, their attentive customer service ensured any queries were swiftly addressed. I would highly recommend Zingox to anyone looking for convenient access to high-quality Indian groceries delivered right to their doorstep.
April 4, 2024
Unprompted review
Very expensive and missing items from order
Very expensive. Most of the times couple of items are missing from the box even after taking full payment. Freebie are added to the carts but not delivered. Refunds are given but only after raising concerns.
March 13, 2024
Takes me back home.
Quality food, Reliable on time delivery, wide range of products.
Special product catalog during festivals, good quality of Mangoes and a bunch of brands from my home town like Ganesh, Chitale and so on.
Takes me back home,
December 18, 2023
Great service, good range of products
I have been a Zingox customer for past 3 years now. Great service, good range of Indian products and veggies at your doorstep.
December 13, 2023
Zingox has good quality of service
December 15, 2023
Lack of communication
Lack of communication. They don’t take responsibility of their faults.
Edit:- after talking to the manager, the issue is resolved now.
November 20, 2023
Reply from Zingox Traders Uk Ltd
Hello Sir,
Sincere apologies for the inconvenience caused.
As discussed with you on the phone, This issue is resolved. Please get in touch with us if you face any other issues in future.
Thanks
No auto refund for missing item
As a customer, I have to contact customer service for any missing item even when they have not ticked on the invoice. I can't check the item always. The refund should be taken care automatically for missing.
August 21, 2023
Unprompted review
always get fresh vegetables and fruits…
always get fresh vegetables and fruits and also grocery
July 20, 2023
Very good
Very good and fast service.
Most of the Desi products are available.
💯 % recommending
July 9, 2023
Fresh food even the mangoes were nice and fresh
On time.delivery, good quality and good packaging.
July 9, 2023
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