Worst service. Never Recived parcel no refund initiated. No contact lines open. Online chat is not working. No response to email. Never recommend to anyone. Please respond to online chat at least or p... See more
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I love Alphonso mangoes but there’s nowhere near me that sells them. I looked at a few online shops and settled on this one because of their mango refund policy - they offer refunds for mangoes that a... See more
I don't know if the management has changed but the service has gone completely downhill. Firstly half the items were out of stock and there has been no news about refund even after a week on. The phon... See more
Order items were modified without even asking us. You refund amount if item is not available and not just give something else just to match the amount. How you decide this and modify order on your... See more
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Company details
Written by the company
Zingox Foods UK Our business is to supply fresh and sorted fruits and vegetables at very affordable prices to our customers. We get fresh fruits and vegetables as soon as they are picked up from farm or flights and deliver next day. Economical and Eco Friendly: - Based on pre-orders, hence no wastage of food - Cheaper as no shop/rent/staff needed - Vegetables are sorted so no need to spend hours in shops sorting vegetables - Always picked up from fresh box
Contact info
20, SL2 1JD, slough, United Kingdom
- 02034889245
- info@zingoxfoods.co.uk
- zingoxfoods.co.uk
2.2
Poor
283 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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Grocery Store that delivers to your door!
Zingox Foods was very helpful in delivering groceries when we had a very busy time of the year. All goods arrived on time and the vegetables were sorted and very fresh. Good seller and a pleasure to do business with. A+
March 3, 2023
Would give 10 stars ⭐️
Happy customer, would definitely recommend.
Highly impressed with the service. Product quality, delivery, communication - everything was just perfect.
On request, I managed to get a few products that were not in stock. Really pleased. Very helpful and friendly customer service. Many thanks.
February 24, 2023
Unprompted review
I always get fresh vegetables from…
I always get fresh vegetables from India, thanks to zingoxfoods.
Their prices are competitive, which comes bundled with veriety of offer for frequent shoppers.
Some of the vegetables that I can now order were never even thought of such as Lal math.
Their mangoes are the best one can get in the UK, can't wait for the announcement of first shipment arriving in the country.
January 23, 2023
Reply from Zingox Traders Uk Ltd
Thanks for your positive review. We will post you shortly on the update on Mangoes...
Reply from Zingox Traders Uk Ltd
Thanks for your positive feedback and taking time to review our service.
Good packing and delivery.
February 3, 2023
Great selection of fresh fruit and veg…
Great selection of fresh fruit and veg at reasonable prices. Faat delivery too. Occasional quality issues which are promptly refunded.
January 31, 2023
Fresh and high quality Vegetables and fruits
Had my first order delivered today. Was very impressed with the quality of vegetables and fruits. The leafy vegetables were very fresh. The customer service is great as well. Highly satisfied with the quality, quantity of the groceries and customer service. Thank you
January 30, 2023
Unprompted review
Good experience
If you want to order home delivery of Indian groceries in the UK, Zingox is one of the best options. However, sometimes stuff go out of stock and stuff you ordered is not delivered. Otherwise everything is good.
January 24, 2023
Great service and refund policy
My experience with Zingoxfoods was really great. I received products in good condition and vegetables were also fresh.
Regarding refund policy - Just want to mention that once I had received damaged Wheat flour package which I reported to Zingoxfoods customer support team and they immediately proceeded refund after verifying the images which I really appreciate.
November 30, 2022
Excellent Service
December 27, 2022
Unprompted review
I reached out to them for one of the…
I reached out to them for one of the item missing but no one bothered to respond. Lots of items cancelled from the order so not sure why they show it available online. Disappointing experience.
December 1, 2022
Reply from Zingox Traders Uk Ltd
Dear Deepak,
Sincere apologies for the inconvenience caused. We have checked with our packaging team as well as refund team and provided your feedback of actions not taken promptly. Your refund of one item is initiated from our system and someone from our customer care team will get in touch with you to make sure you receive the amount.
Thanks for taking your time and providing us the feedback to improve our service.
Great quality products
We have been ordering fresh fruits and vegetables from Zingox for a while now and it has made our life so easy. It is so easy to order products and they are all great quality.
November 2, 2022
Great supply of green tomatoes
October 20, 2022
Absolutely delighted with my order
Absolutely delighted with my order. The vegetables were so fresh and I got to eat Laal maath after so many years. It is one one my favourites and couldn’t believe how fresh it was. All other items were too quality and I will definitely order from you again. Thank you!
October 5, 2022
Unprompted review
Amazing quality
Amazing quality, affordable rates, trustworthy service and ease of use all in one.
October 5, 2022
Top quality veggies
Always order my veggies from here. Top quality and good taste. Excellent customer service. Always adapt to my timings and any requests etc. would continue buying from zingox.
October 4, 2022
on time service with very good quality…
on time service with very good quality vegetables.
September 1, 2022
Good products, efficient service
Good selection of products to choose from, some not commonly found in other platforms. Found the quality good /very good overall, some items were about okay. Quick delivery.
July 22, 2022
Very genuine portal
Very genuine portal. Prices are reasonable and genuine, delivery cost is very low
August 23, 2022
Responsive Company
Company called back and stated they are organising fresh delivery soon. Appreciate the responsiveness of Zingox. Thank you.
August 18, 2022
Reply from Zingox Traders Uk Ltd
Dear Customer,
We received your complaint email today, and also responded. We are sincerely sorry for the delay in the order.
We chased about your parcel with DHL and they confirmed that the parcel got damaged in transit. You are our regular customer and as a service we take full responsibility if things do not reach you in right state.
We can either redeliver fruits and vegetables or if you do not want redelivery, we shall refund for all vegetables and fruits in your order.
Once again sincere apologies for the inconvenience caused.
Thanks
zingox team
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