While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Fraud website, i placed an order on 20th January 2026, i haven’t received any update on the watch, no response from website, i was continuously sending mails but no response at all. 471$ wasted. Pleas... See more

Rated 1 out of 5 stars

i dont recommend this company to anyone! very bad customer support, only lying and earning time! they have not a stock, i cannot understand how they working! i was order 1st watch 15 Aug and 2nd watch... See more

Company replied

Rated 2 out of 5 stars

Horrible after sales - Ordered the watch on 28th November, money taken out instantly, no update since, no response to emails, no way to contact them. 10/01/2020 - Update - I have received my watch to... See more

Rated 1 out of 5 stars

Ya know what would’ve been great to have on Christmas? The Zinvo Carbon Leather watch strap I ordered at the beginning of October (it’s Christmas Day) that I have still yet to receive any compensation... See more

Company details

  1. Watch Store
  2. Clothing Store

Information provided by various external sources

ZINVO is a fashion-forward watch brand made for a young, dynamic, and style-conscious audience. Boasting modern designs, high-quality watch movements, first-rate materials, and affordable price points, we deliver timepieces that stand out from the crowd. Customer Service Hours: Monday- Friday 9am - 5pm (Pacific Time) Contact Us: Phone: (424) 371-0403 Email: info@zinvowatches.com Facebook Messenger: @zinvowatches


Contact info

2.1

Poor

TrustScore 2 out of 5

687 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service

My debit card was comprised recently and ZINVO was one of the transactions, customer service was incredibly helpful and accommodating. While I didn’t purchase a watch, you are in great hands with their employees.

April 13, 2022
Unprompted review
ZINVO logo

Reply from ZINVO

Hello Kassandra, thank you very much for your feedback.

Rated 1 out of 5 stars

Worst customer service...and i…

Worst customer service...and i literally buy watches monthly if not more. From high end sites to cheap fashion models like this one. Without a doubt the worst. Fedex lost my watch...they conned me into buying their protection program then just ignored me. A couple people told me theyre made like crap anyway.. but for me a company should not even exist in 2022 with this kind of service...skip this brand...there are so many better made cheap fashion watch models with better press reps and service. Spread the word...i know i will!!!!

March 30, 2022
Unprompted review
ZINVO logo

Reply from ZINVO

Hello Mitch, thank you for your feedback and we're sorry to hear about your negative experience. Could you please email us with your order number so that we can look into your case and offer the best possible solution? Thank you in advance.

Rated 5 out of 5 stars

MAGIC BLADE, Magic Watch 👌🏽

I waited only 3 days to receive my watch, it's great !
what about the MAGIC BLADE watch… I look at it every minute, it is so magnificent.

I thank Vitor again for his incredible professionalism. the next time I buy ZINVO, I go through Vitor directly, thank you ZINVO, and thank you Vitor, my friend !

March 23, 2022
Unprompted review
ZINVO logo

Reply from ZINVO

Hello Bilal, thank you so much for the kind words and feedback, we truly appreciate it.

Rated 5 out of 5 stars

Absolutely love my Zinvo watch

Absolutely love my Zinvo watches. I have a total of 47 watches in my collection and my 3 Zinvo watches are some of my favorite. Watches don't have to be expensive to be great quality and Zinvo is a testament to that. My oldest Zinvo is about a year old with zero issues and turns heads each and every time. The designs of the Blade second hand is unique and will catch any watch enthusiasts eye. #1 Fan keep it up guys.

December 28, 2021
Unprompted review
ZINVO logo

Reply from ZINVO

Hello Chris, thank you so much for your feedback!

Rated 3 out of 5 stars

Long wait, good support

Initally I had problems getting in contact with the support. The phone number they listed does not seem to be working.
But then Vitor reached out and helped me.
It did take a few weeks to receive the watch that I had purchased, but in the end I got it and I was happy with the support I got

December 23, 2021
Unprompted review
ZINVO logo

Reply from ZINVO

Hello Erik, thank you for your feedback, could you please tell us your order number and email, so our customer support team can get in touch with you and sort out any issues you might have?

Rated 1 out of 5 stars

Buyer Beware!!!

They took my money and then no response. Their phone numbers are all cellular numbers and always go straight to voicemail. They will not return emails at all.

December 17, 2021
Unprompted review
ZINVO logo

Reply from ZINVO

Hello Jeff, thank you for your feedback, and we apologize for the inconvenience, and our customer support team will reach out to you to sort out any issues you might have with your order.

Rated 5 out of 5 stars

I was on the fence about buying an…

I was on the fence about buying an automatic watch but the sale price was too good to pass up. The amount I saved let me buy a watch winder for when I wear my other timepieces. This watch is beautiful (Blade Spirit) and the customer service is outstanding. I look forward to buying another watch in the future!

December 13, 2021
Unprompted review
ZINVO logo

Reply from ZINVO

Thank you very much for your feedback!

Rated 5 out of 5 stars

There was a slight delay in getting my…

There was a slight delay in getting my order out and, when I contacted Zinvo about it, a kind gentleman named Vitor immediately responded and went above and beyond to fulfill my order.

Thanks Vitor!

November 16, 2021
Unprompted review
ZINVO logo

Reply from ZINVO

Thank you very much for your feedback!

Rated 5 out of 5 stars

Worth every penny!

I got a Blade Gold, but I never had a watch at this price range before, now I’m beginning to understand why watches are worth so much. It feels great to have this around my wrist, and I actually think it costs much less than it could, based on other watches I’ve looked at. Thank you for your excellent product and service.

November 8, 2021
Unprompted review
ZINVO logo

Reply from ZINVO

Thank you very much for your feedback!

Rated 5 out of 5 stars

Romantic gift <3

My husband bought the couple's combo for us (blade fusion with the blade essence), too bad we can't post pictures here,but I tagged our best shots with the hashtah #myZINVO.
We're in love with your timepieces.

November 5, 2021
Unprompted review
ZINVO logo

Reply from ZINVO

Thank you very much for your feedback!

Rated 5 out of 5 stars

Very elegant timepiece!

I can’t believe how happy my grandson was to receive a Rival Oasis, I wish I could post a picture here, he loved it and I can’t wait to get one for my husband too.

October 28, 2021
Unprompted review
ZINVO logo

Reply from ZINVO

Thank you very much for your feedback!

Rated 5 out of 5 stars

A gift for my best friend, he loved it!

Shout out from London, the delivery was really fast and my friend absolutely loved it. We appreciate the attention and the quality of the after sales team.

October 4, 2021
Unprompted review
ZINVO logo

Reply from ZINVO

Thank you very much for your feedback!

Rated 5 out of 5 stars

I’m lovin it!

I ordered the Blade Corsa because it matches my new motorcycle sooooo well! It’s much better than in the pictures.

October 4, 2021
Unprompted review
ZINVO logo

Reply from ZINVO

Thank you very much for your feedback!

Rated 5 out of 5 stars

Lovely gift

My son gave me a Blade Allure for my birthday, and I just want to say it is lovely.

September 14, 2021
Unprompted review
ZINVO logo

Reply from ZINVO

Thank you very much for your feedback!

Rated 5 out of 5 stars

Awesome gift!

I got a Blade Panda for my son's birthday, and I haven't seen him this happy with a gift before, I ordered it in the last minute and the delivery got here in the next day. So I'm very happy I chose zinvo, thank you.

September 3, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look