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Rated 5 out of 5 stars

A good quality product with accurate colour rendition of my pictures. Very quick delivery time from placement of order. Easy to use ordering system. Overall very impressed.

Rated 1 out of 5 stars

So this is a delayed review, as in 4 years late. When the framed photo print arrived I was disappointed that it was much smaller than I expected for the price but the picture quality was ok, so I put... See more

Rated 1 out of 5 stars

Utter rubbish. "Set of 8 UK regulation sized passport photos" provides a set of photos you may as well throw in the bin. Passport regulations require a specific head size in the photo. They simply... See more

Rated 5 out of 5 stars

I have over the months ordered so many lovely items,mainly the wonderful coasters which,in truth are more like beautiful photographs which I've dotted up on end around my home! There are som... See more

Company details

  1. Photo Printing Service
  2. Passport Photo Processor
  3. Photo Lab

Written by the company

We put personalised photos onto canvas prints, framed prints, coasters and more using your photos. Create something unique!


Contact info

3.4

Average

TrustScore 3.5 out of 5

52 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Delayed review-the photo frame will unpeel itself over time.

So this is a delayed review, as in 4 years late. When the framed photo print arrived I was disappointed that it was much smaller than I expected for the price but the picture quality was ok, so I put it down as a lesson to be learned. The frame has been on a shelf all this time (I never thought to investigate the back when moving it to dust) until I moved home recently, only to find that the frame is covered in some cheap plastic that has began to come apart around the corners in the back, on its own! It looks like it’s unravelling and will be completely off as it ages. I am guessing a bad glue was used to hold the corners down and the more it dries the more it stops working, leaving nothing to hold the plastic together.
For the price Zippi charges, they could have used a better frame. DO NOT BUY.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service, very unprofessional.. won’t use again..

Ordered a canvas as a Xmas present for my daughter with it expected to arrive the week before Xmas.
Was then informed Xmas week when I was expecting the item that their machine that made the Canvas’s wasn’t working so they was unable to produce my order.
They would’ve known this was the case when I made my order and could have informed me then and give me time to source an alternative company but they didn’t.
I was then informed I would have to wait till the new year for them to process my refund.
Very poor customer service, won’t use again.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Exactly what I wanted

I ordered a canvas yesterday, paid extra for next day delivery, and it arrived before 12pm.
The canvas was exactly what I wanted and printed well. I ordered an A3 size, which came to just under £50. Some might consider this to be too expensive, but in my opinion, products like this have been priced down, so I was happy to pay for exactly what I wanted. I will use again.

October 17, 2024
Unprompted review
Rated 1 out of 5 stars

Awful… I clearly ordered 3 black and…

Awful… I clearly ordered 3 black and white photos as a Xmas present (all in one frame). It looked ridiculously stupid when I opened it with 2 black and white photos next to each other and the one on the left was in colour!! I am so angry and upset as this was meant to be a special present and the company can’t even read what I ordered. The frame was so badly fitted and the frame was falling apart as I opened it! The outside of the frame is made of poor quality plastic. Purely criminal charging over £50 for this terrible service. Would not recommend to anyone. I paid £10 for special delivery and it was left outside my front door in the pouring rain!!! Can’t even get a knock on the door!

December 24, 2023
Unprompted review
Zippi logo

Reply from Zippi

Hi there, I can see that this was fully refunded and then you asked for the print to be remade for you to correct the issue. We are sorry this happened and but hope that we remedied the issue to your satisfaction.

Rated 5 out of 5 stars

Excellent website

Excellent website. Really easy to use and the preview was useful to make sure I had everything correct. Arrived in plenty of time for my appointment.

November 1, 2023
Unprompted review
Rated 2 out of 5 stars

The inner frame ruins the framed photo

Very disappointed in the framed picture I received.
The process in pinching your photo into their frame is poor. You loose much of your photo to fit into the inner frame and that’s a huge problem leaving you really dissatisfied. The inner frame is just not necessary. Will never use Zippi again.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Photo canvas

Not normally one to have photos printed but we got some great ones on holiday which normally stay on the phone. Decided to get one done on canvas as a surprise for the wife well what can I say was more than happy with the service and the wife loved it happy wife happy life 😊 the cost I thought at first was a bit steep but when you see it I was more than happy and will definitely use them again

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed!

Ordered the Largest Canvas from Zippi, they emailed to make us aware of the quality the image would have and offered two other images instead . We proceeded with original image and Zippi confirmed this immediately. Picture arrived and we are very happy with it.
Will definitely order from them again!

March 29, 2023
Unprompted review
Rated 1 out of 5 stars

Bad service

So bad service, I paid for a passport photo and when the photo arrived was completely offset, the literally cut prt of my hair.

October 7, 2022
Unprompted review

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