Zippi Reviews 

65
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Utter rubbish. "Set of 8 UK regulation sized passport photos" provides a set of photos you may as well throw in the bin. Passport regulations require a specific head size in the photo. They simply... See more

Rated 5 out of 5 stars

I have over the months ordered so many lovely items,mainly the wonderful coasters which,in truth are more like beautiful photographs which I've dotted up on end around my home! There are som... See more

Rated 5 out of 5 stars

Ordered the Largest Canvas from Zippi, they emailed to make us aware of the quality the image would have and offered two other images instead . We proceeded with original image and Zippi confirmed th... See more

Rated 4 out of 5 stars

Whilst the coasters are great I find the website very laborious and time consuming to use. You need to have a customer login where previous orders are available to reorder. It can take me an hour to s... See more

Company details

  1. Photo Printing Service
  2. also in
  3. Passport Photo Processor
  4. Photo Lab

Written by the company

We put personalised photos onto canvas prints, framed prints, coasters and more using your photos. Create something unique!


Contact info

4.2

Great

TrustScore 4 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(65)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful… I clearly ordered 3 black and…

Awful… I clearly ordered 3 black and white photos as a Xmas present (all in one frame). It looked ridiculously stupid when I opened it with 2 black and white photos next to each other and the one on the left was in colour!! I am so angry and upset as this was meant to be a special present and the company can’t even read what I ordered. The frame was so badly fitted and the frame was falling apart as I opened it! The outside of the frame is made of poor quality plastic. Purely criminal charging over £50 for this terrible service. Would not recommend to anyone. I paid £10 for special delivery and it was left outside my front door in the pouring rain!!! Can’t even get a knock on the door!

December 24, 2023
Unprompted review
Zippi logo

Reply from Zippi

Hi there, I can see that this was fully refunded and then you asked for the print to be remade for you to correct the issue. We are sorry this happened and but hope that we remedied the issue to your satisfaction.

Rated 5 out of 5 stars

Excellent website

Excellent website. Really easy to use and the preview was useful to make sure I had everything correct. Arrived in plenty of time for my appointment.

November 1, 2023
Unprompted review
Rated 2 out of 5 stars

The inner frame ruins the framed photo

Very disappointed in the framed picture I received.
The process in pinching your photo into their frame is poor. You loose much of your photo to fit into the inner frame and that’s a huge problem leaving you really dissatisfied. The inner frame is just not necessary. Will never use Zippi again.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Photo canvas

Not normally one to have photos printed but we got some great ones on holiday which normally stay on the phone. Decided to get one done on canvas as a surprise for the wife well what can I say was more than happy with the service and the wife loved it happy wife happy life 😊 the cost I thought at first was a bit steep but when you see it I was more than happy and will definitely use them again

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed!

Ordered the Largest Canvas from Zippi, they emailed to make us aware of the quality the image would have and offered two other images instead . We proceeded with original image and Zippi confirmed this immediately. Picture arrived and we are very happy with it.
Will definitely order from them again!

March 29, 2023
Unprompted review
Rated 1 out of 5 stars

Bad service

So bad service, I paid for a passport photo and when the photo arrived was completely offset, the literally cut prt of my hair.

October 7, 2022
Unprompted review
Rated 1 out of 5 stars

Badly cropped canvas

Canvas was badly cropped. Head at top of canvas and looked odd. Tara from Zippi did not want to help. Denied the issue and just refused to accept the image was badly positioned,

Nothing offered. Took the £38 quid! Easy money. Real shame that they were not prepared to resolve this issue.

I won’t use them again. Short sighted company that will continue to rely on one off orders!

July 19, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute clown company

Absolute clown company. Do not order passport photos as you may as well throw your money straight in the bin. Use a company that can do passport photos properly and save yourself the hassle

April 5, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered my canvas print & zippi…

I ordered my canvas print & zippi responded very quickly. One star.
I received the wrong size canvas & emailed the company with very little response and nothing of any value. When I pointed out that I could have got the size I wanted, 60 X 80 for the same price as the one that they sent me which was 20 X 30.
I'll never use the company again and I wouldn't recommend them to anyone else

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. Dispatch and delivery was incredibly fast. Product (three photos, printed and framed) excellent.
Emails from Zippi made my day!
Thoroughly recommend!

February 8, 2022
Unprompted review
Rated 1 out of 5 stars

Don’t bother with these clowns 🤡

Don’t bother with these clowns 🤡

The single good point was the fast delivery, which I paid extra for.

I certainly wouldn’t use them again, however, if you fancy spinning the wheel I would definitely advise you address your delivery to the local landfill to cut out the middleman and save you the trip later!

Really, they’re THAT bad.

The products are awful and the sadly the staff appear not to have an single gram of common sense.... collaboratively 😱

December 22, 2021
Unprompted review
Rated 1 out of 5 stars

Poor Quality photos

Don’t waste your money my photos returned with shadows & poor quality for passport photos. They have the audacity to ask me to reorder and pay so they will offer discount. You are better off going to photo booth.

December 3, 2021
Unprompted review
Rated 2 out of 5 stars

Read the bad reviews

Ok turnaround but the pics were unfortunately rejected by the passport office and so I had to pay to have new pictures taken. Save yourself the time hassle and money and just go to a professional photographer who know what is expected for passport photos.

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

Good company to buy from

Good company to buy from, I purchased some passport sized photographs which I made certain conformed to all the regulations that are stipulated within the form that come with a passport application (as you know it is your responsibility to make certain) and when they arrived they was perfect and have been fully accepted by the passport office.
Zippi kept me fully up to date on my order via emails and as a few have already mentioned on here the emails they send are unique and very funny, infact I would just order again from them for the emails, a brilliant strategy as I'll never forget them and they now would be the first company that would pop in to my mind if I need anything photography wise.
Overall I can't fault them, good job.

June 1, 2021
Unprompted review
Rated 5 out of 5 stars

I received my photo frame which had…

I received my photo frame which had slight damage. This looked liked it happened on transit. I emailed Zippi and they sent me another one within 2 days. Excellent service! Would use again

March 14, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look