Ziyara Tours Reviews 

285
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's efficient and well-organized service, noting that all arrangements, from travel logistics to comfortable accommodation, were handled seamlessly and professionally. The dedicated staff and knowledgeable guides are frequently highlighted for their professionalism, helpfulness, and patient, caring approach, ensuring comfort and support throughout the journey. Many people describe their holidays as amazing, life-changing, and deeply spiritual experiences, often exceeding expectations due to thoughtful planning and enriching itineraries. Reviewers particularly appreciate the high-quality accommodations, including hotels that are often conveniently located, contributing to a smooth and stress-free user experience. The overall user experience is consistently described as seamless, allowing travelers to focus fully on the purpose of their journey without unnecessary worries.

What people talk about most

Service

People report positive experiences with service, highlighting the exceptional care and professionalism... See more

Staff

Customers consistently note positive experiences with staff, highlighting their cooperative, friendly, and... See more

Holidays

Customers had positive experiences with holidays, often describing them as a "journey of a lifetime" and an... See more

Location

Consumers find location to be positive, with many reviewers expressing satisfaction with the proximity of... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting that the entire process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

‎‫الحمد لله‬ (Praise to Allah.) Sajid the man with the green hat who was the group organiser and leader went out of his way to help each and everyone in our group May Allah swt bless him. We all had... See more

Rated 5 out of 5 stars

Alhamdulillah , can’t thank Ziyara tour enough , we just arrived back from our very sudden trip to iraq, I reached out to the brothers, and they helped and arranged the entire package in less than 24... See more

Rated 5 out of 5 stars

The gift that keeps on giving. Extremely professional and competent tour group. They know exactly what they are doing and are masters in their respective field. If you are looking for trips to... See more

Rated 5 out of 5 stars

Iraq tour September 2025, Thank you to the whole ziyara tour team. Alhamdulillah what an experience! Would recommend. Huge respect to the both brothers who led this tour, always made us feel welcomed... See more


Company details

  1. Tour Operator

Written by the company

Assalamu Alaikum, welcome to Ziyara Tours an Islamic travel agency with the goal of providing all travelers with a Journey Of A Lifetime. Our focus extends not just to provide you with a physical journey to great Islamic sites around the world but also to provide a spiritually uplifting journey full of amazing Ziyarats, educational talks, and an extensive range of media to make your experience that will benefit you in this world and the Akhira, Insha’Allah.


Contact info

4.9

Excellent

TrustScore 5 out of 5

285 reviews

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4.9

All reviews

(285)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Umrah experience !

I would like to thank Ziyara Tours for the amazing Umrah experience.

They were with us the whole step of the way and sorted everything out with ease.

The bag provided by Ziyara tours including tasbeeh counter, dua books was very useful ! Although I would recommend bring an extra draw string bag for your slippers.

They looked after the elderly well and they were always in contact with us on what’s app if we had any questions.

Big thank you to Sajid, Rashid and Sheikh Hassan for enlightening us with the knowledge of the history of Islam and the method of performing Umrah.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing staff who were patient with us…

Amazing staff who were patient with us and supportive throughout the journey. I am so glad we chose Ziyara Tours for our first Umrah trip as a family. Personally I would like to thank Sajid, Rashid, Imam Waqar and Sheikh Hassan Shire for making our first Umrah memorable. Highly Recommended!!

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great overall experience

Went on Umrah with Ziyara Tours during Ramadan. Masha’Allah. I can’t complain. The brothers did well looking after us. They didn’t create a heavy schedule allowing everyone time to go and do what they want to do whilst making themselves available for any questions, guidance, and important information. There were also group visits to important sites and places. They were informative, useful and didn’t make us rush.

Thank you.

March 30, 2024
Unprompted review
Rated 3 out of 5 stars

Alhamdulillah all went good we did our…

Alhamdulillah all went good we did our Umrah Masha Allah and its was great going with the family but one thing i would like to say in Madina Sharif the Ziyara was not great the bus driver and he was the guide was not helpful at all he just sat in the bus and told us few thing and we had to get out off the bus do our own research so ziyara was not that great at all he in such a rush took us to four places and thats it
Yeah i would definitely go again with the same group but no Ziyara with them

February 25, 2024
Unprompted review
Ziyara Tours logo

Reply from Ziyara Tours

Alhamdulillah, congratulations on completing your Umrah! We extend our gratitude for selecting Ziyara Tours to facilitate your family's spiritual journey to the sacred lands.

Your feedback is deeply valued, and we acknowledge that while the designated drivers are primarily responsible for transportation, we understand that there may be occasions when travellers anticipate additional insights. Rest assured, your comments regarding the ziyara trip will be relayed to the responsible transport company for review.

We are genuinely pleased to hear that the rest of your tour met your expectations. Your intention to consider Ziyara Tours for future journeys is truly appreciated.

Once again, congratulations on your Umrah. May Allah accept it.

We look forward to having the opportunity to host you and your family again in the future.

Wsalaam,

Ziyara Tours

Rated 5 out of 5 stars

Jordan tour with Petra

We did the 6 day Jordan tour in February. Whilst we got to visit the beautiful city of Jordan, visit the 7th wonder of the world in Petra and the seven sleepers cave, we also saw many islamic sites and learnt Islamic history with Sheikh Abdul Aziz and our tour guide Nasser.
We couldn’t have done all this on our own.
Thank you to Ziyara tours for such a spiritual and educational trip. Hotels were all of a great standard and the coach was comfortable with wifi throughout.
I have shared your details with family and friends and would definitely recommend you.

February 11, 2024
Unprompted review
Rated 5 out of 5 stars

I recently went to Jordan with Zyara…

I recently went to Jordan with Zyara tour.
One of the best experiences I had.
Alhamdulillah
Sajid is the best he was always there for anything I needed.
He replied to any txt asap.
And sheik Abdul Aziz is one of the best the way he explains everything it’s so easy to understand.
The group felt like family.
Although I didn’t know anyone at first.
In sha Allah I’ll definitely travel with them again.

February 18, 2024
Unprompted review
Rated 5 out of 5 stars

Alhamdulillah I travelled with Ziyaarah…

Alhamdulillah I travelled with Ziyaarah tours to Jordan with my family. Alhamdulillah it was a very well organised and thought out trip. I had concerns due to travelling with my 18 month old son but Alhamdulillah brother Sajid looked after us and made sure that all our needs were met. I definitely will be travelling with Ziyara Tours again inshaAllah already have intentions for Palestine and I would recommend anyone to book with Ziyara Tours. You won't be disappointed.

February 11, 2024
Unprompted review
Rated 5 out of 5 stars

This was my 3rd trip with Ziyara Tours…

This was my 3rd trip with Ziyara Tours within 7 months!!! Al-Aqsa, Iraq and now Jordan. Every trip has been special and full of blessings. A wonderful tour group to travel with. Very respectful and knowledgeable. Their hard work, dedication, sincerity, generosity, and kindness is indescribable. Highly recommended them.

I have already booked my next trip with them. Looking forward to travelling again soon.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Alhamdulillah, great service

Alhamdulillah, First class service. We went on a Ziyara tour of the Holy land of Jordan. Sajid was with us at every part of the trip, and always answered questions with a smile. The hotels booked for us were really nice ( Wifi could have been better, but that's a pretty common occurrence in this part of the world). Our tour guide, Nasir was very knowledgeable and friendly, repeatedly giving us all water, sweets, biscuits etc during our coach trips, encouraging the young children to recite Quran. Shaikh Abdul Aziz Fredericks was an ocean of knowledge and really funny. Would definitely book with Ziyara Tours again, Insha'Allah.

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

This was our very first trip with ZT

This was our very first trip with ZT. I travelled frequently with my family during school breaks but never travelled in group before. This was our first time in group but MashaAllah Brother Saj is true gem and kind soul. He made everyone very comfortable especially young kids. He goes extra mile to make sure everyone is comfortable and happy. I would highly recommend them. InshaAllah we are planning again with ZT.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievable time with saj and the boys…

Unbelievable time with saj and the boys up in jordan. The care love respect I saw from saj was amazing.

Will always go with ziyara tours now knowing that saj has got my back either way.

Amazing service brilliant holiday unbelievable laughs and out of this world ziyarats.

Keep it up boys

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Wanna say a big thanks to ziyara tours…

Wanna say a big thanks to ziyara tours for booking our umrah package for us. We were very pleased with the service we recived from brother sajid, he was very helpful and helped us with flights transfers visas hotels. We had a problem in medina with our hotel but it was sorted immediately by sajid and the tour Guide muhammad in medina. I would definately recommend ziyara tours to everyone I know. Great value for money and amazing service. Once again a big thank you for everyting. Will definately be using you again Insha Allah.

January 21, 2024
Unprompted review
Rated 5 out of 5 stars

Allhumdullilah I have travelled again…

Allhumdullilah I have travelled again to Saudi Arabia twice within a couple months. Once with a family group of 24 and now 3 of us, all with the help of amazing brother Sajid. Had the best experience ever, he was so informative and helpful each time. May Allah swt bless you with more. Looking forward to travel with Ziyara tours in future guided bookings Insha'Allah.

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

First Umrah an amazing experience

I travelled for umrah with my mum and sisters with Ziyara Tours and we had an amazing trip.
The brothers Saj and Rash looked after us and were always on hand to help and were very accommodating.
If you’re considering going with a tour group, I would highly recommend booking with them.
Brother Saj answered all the questions I had before and during the Umrah. They sorted out everything and we did not have to worry about anything at all from flights, visas, hotels and ziyarats.
My Mamu was coming from Pakistan and brother Saj sorted all of that out as well.
The hotels were really clean and had excellent breakfast buffets.
As females, we didn’t feel left out from the group at all and were involved in everything from the dars to the ziyarats.
We thoroughly enjoyed our first Umrah with them and InshaAllah we will be checking out other tours that they do.

September 20, 2023
Unprompted review
Rated 4 out of 5 stars

Alhumdullilah overall very well…

Alhumdullilah overall very well organised trip and they truly look after everyone...especially the ones who have not done Umrah before. They had a good balance of providing 2 good trips, in Makkah And Madina, and allowing time for families to explore on their own( unfortunately, i couldnt attend one of them due to illness).
The organisers were helpful and would go out their way to make sure everyone was satisfied.
Only criticism I would say would they need a sister representative as I think the sisters felt they were left on their own at times ( masjid Nabawi in particular).

Just a small critique please do further research on the hotels. Makkah hotel was awesome Madina one was below expected standard....having said all that, after being put into what i can only call a dungeon (zero natural light and filthy)you managed to get our family into the best room in the hotel facing Masjid Nabawi. Jazakala khair for all.your efforts and may Allah grant so many blessings on your organisation and your families.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

They were amazing kind and very knowledgeable! We had booked a family of six and taking our children for the first time ! Hugely enjoyed our thrip and would recommend Ziyara tours highly !

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

My Umrah Experience

Had my private Umrah Package booked through Ziyara Tours for November 2023.

Brother Sajid dealt with our flights and hotels. We even wanted to make changes to our package (flights and hotels) and was accommodating and helpful.

Any queries were answered back as soon possible.

Really would recommend anyone looking for Umrah packages to book through Ziyara Tours.

November 26, 2023
Unprompted review
Rated 5 out of 5 stars

Ziyara tours made our first time…

Ziyara tours made our first time experience to Makkah & Madina delightful, from the onset Sajid was very communicative, he informed us of how to fill in forms, upload pictures, baggage allowance, sent out complimentary information packs, which were imperative to our insight of how to perform umrah, how to do Ziyara's, what to expect, this was all done prior to us flying out. Once we arrived, both Sajid and Rashid were phenomenal. They cared for our every need, big or small, made every special moment extra special. Both brothers were always available to answer any questions and plan anything out of our itinerary. We enjoyed daily dars's with Shaykh Abdul Aziz, he was absolutely amazing, so attentive to all the group, he gave undivided attention to all individuals and really went above and beyond. We met some amazing people within our group and made life long friends. I would definitely indulge in other group tours with Ziyara and highly recommend them, especially to first time pilgrims.

September 19, 2023
Unprompted review

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