Zoggs Reviews 298

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and durability of the products, especially swimwear and goggles, noting they last for years even with frequent use. Many appreciate the comfortable fit, flattering designs, and the effectiveness of items like silver-lined swimsuits for warmth in cold water. The ordering process is frequently described as easy, with prompt and efficient delivery services, making the overall purchasing experience very positive. However, some customers also noted issues with product sizing, particularly with swimsuits being too tight or having limited bust room, and occasional inconsistencies in fit between items of the same size. A few other people also felt that the quality of some newer products, specifically those made with Ecolast material, was not as durable as previous versions, leading to premature wear and tear. Additionally, there were isolated complaints about delayed deliveries, missing order confirmations, and issues with courier services.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the good quality, comfort, and excellent fit of... See more

Quality

Consumers find quality to be positive, with many reviewers praising the durability and longevity of products,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick delivery times,... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of ordering and fast... See more

Service

Customers consistently note positive experiences with service, often highlighting promptness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought this swimsuit because I love going swimming at my local pool, but I always found the water a bit too cold. This silver-lined paddle swimsuit has been perfect for me. It provides extra warmth... See more

Rated 5 out of 5 stars

Great swimsuit delivered quickly. I was a bit worried about fit as the last one I ordered of a different style was a little loose around the gusset area when in the water - not ideal! This one fits p... See more

Company replied

Rated 5 out of 5 stars

love zoogs swimwear last a long time I swim in pools good service from zoogs costume is nice but not much room on the bust as I have big bust I would get size up just for this reason

Rated 5 out of 5 stars

Product arrived super fast, most comfortable goggles I have ever worn. The predator flex are great, make sure you use them with an anti-fog spray to avoid lens fogging in pool environments.

Company replied


Company details

  1. Swimwear Store

Written by the company

Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

298 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to use the website

Easy to use the website, place an order and delivery very quick.
I’m very pleased with the two costumes I ordered, size and quality excellent.
I like Zoggs costumes as they do not lose their shape or quality like other custumes.

May 18, 2026
Rated 5 out of 5 stars

Great Swimmers

This was easy to order and delivered quickly. These swimmers are great material and look really nice on. Will definitely order again.

May 20, 2026
Rated 5 out of 5 stars

Striking

Quick delivery, ordered 2 swimsuits in 10 & 12 as I’m usually one or the other depending on the style. This one I definitely needed to size up. The 10 was quite small. Striking design

May 20, 2026
Rated 4 out of 5 stars

The items arrived safely in uk

The items arrived safely in uk. Email update was provided. Driver called me when making delivery. Thanks

May 20, 2026
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Reply from Zoggs

Thank you for your feedback, it's great to hear you have received updates and a smooth delivery. Happy Swimming!

Rated 2 out of 5 stars
Zoggs logo

Reply from Zoggs

I am sorry to hear your Zoggs product is not a good fit, please contact webshop@zoggs.com if you require any assistance with your return. Thank you for your feedback.

Rated 4 out of 5 stars

Great company

Great company. Easy to order. Quick delivery. Love the costumes. Great fit and look good.
The only reason I have only given a 4 star and not a 5 is because I have lots of previous costumes where the front of the costume is still fine but the back has worn thin.
I go to Aquatherapy twice a week so I realise the chlorine takes its toll.
Just wondering if there is any way of making the back more chlorine resistant.

May 13, 2026
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Reply from Zoggs

Thank you for your feedback - we really appreciate you taking the time to share this with us. We’re pleased to hear you’re happy with the costume, ordering process, and delivery.
We appreciate your comments about the fabric wear. We offer two swimwear fabric options: chlorine-resistant “Ecolast” and chlorine-proof “Ecolast+”, which have different levels of durability.
Please feel free to contact webshop@zoggs.com, we would be happy to provide any further information on the fabrics or any advice on care.

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