Zolemba UK Reviews 211

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

I've been ordering labels from this company for many years, it is usually large orders so shipping was free and fast. Suddenly they decided to charge for shipping and I've received a big customs invo... See more

Rated 4 out of 5 stars

All good from ordering to delivery. Took some setting up as instructions a bit vague. Perhaps a section on how to configure printer for Royal Mail label size settings from their click collect website.... See more

Company replied

Rated 1 out of 5 stars

Try unsubscribing from this dishonest company. I have tried many times to unsubscribe because I do not want their constant emails. It is impossible to unsubscribe. If they take no n... See more

Company replied

Rated 5 out of 5 stars

Speedy delivery. Good price, good product. Not as good as an original BMW part, the locking bar internally is not off set at an angle and has been manufactured as straight. So as a result the gear st... See more

Company details

  1. Digital Printer
  2. Commercial Printer
  3. Custom Label Printer
  4. Logistics Service
  5. Shipping Service
  6. Sticker Manufacturer

About Zolemba UK

Written by the company

Welcome to Zolemba

At Zolemba, you as a customer are central to everything we do. As Europe's progressive e-commerce printing company, we not only focus on innovation, but also attach great importance to creating the perfect customer experience. Our production, logistics, marketing, and service teams work seamlessly together through our portals with one collective goal: ensuring your satisfaction through reliable deliveries, excellent customer service, and top-quality products.

Zolemba produces and delivers white labels for well-known label printer brands: Dymo, Brother, Zebra, Star, and Seiko.

In addition, Zolemba also produces custom-made printed labels, entirely according to your submitted design.

On Zolemba.co.uk, you will find a clear and extensive assortment of labels, shipping labels, and label printers at sharp prices. The low prices are thanks to our own production of compatible labels, smooth logistical processes, the unique file-checking system, and the most innovative printing machines.


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Contact info

2.6

Poor

TrustScore 2.5 out of 5

211 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I bought some printer labels which I…

I bought some printer labels which I needed urgently, I bought from the UK because when I did a Search this company popped up with .co.uk, so I thought its a business with presence in UK and hopefully I will get the product next day as promised on their web site.. I then ordered 2 labels and paid £27+ via paypal to include next day delivery charge. After 5days I have not received the labels, I went online to contact their customers service online.. I connected to an online chat module, got connected to an agent.. I gave the agent my order number and explained the delay.. I was told to hold for a minute whilst my order and details is confirmed.. I waited for an hour, 2 hours and the whole day, this agent never got back to me and I have not received any email explaining the delay.

April 11, 2018
Unprompted review
Zolemba UK logo

Reply from Zolemba UK

Dear Gift, 

Thank you for expressing your concerns about your recent order. 

I am sorry to hear you’ve experienced your order being delivered later than anticipated.
I’d love to give you a call and hear more from you about the situation of your order.

It is not clear whom you’ve had gotten in contact with via our chat module but I'd like to apologize on their behalf. We strive to provide quick, timely responses. 
Our standard delivery option to the UK is 2-3 days with our DHL courier services.

I've tried giving you a call but no reply. Please feel free to share any feedback and how we can make this right for you. My contact details are: email: service@zolemba.co.uk and phone: +31(0)5 37370160

Thank you in advance for your cooperation. 

Kind regards,
Loralee Tolentino

Rated 5 out of 5 stars

Fantastic Service! :) Very Happy A***

Fantastic Service, from start to end A***
This is a great company, for all your requirements regarding thermal printers.
Customer service is brilliant, communication is great, and the delivery is very fast as well.
I will be using this company in the future.

April 4, 2018
Unprompted review
Rated 5 out of 5 stars

JUST THE TICKET

Good website lots of choice and easy to look around.
Goods delivered quickly and well packaged.
Lables are of good quality and fit the Dymo label printer.
Well recommended.

January 24, 2018
Unprompted review

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