ZombieZalad.co.uk Reviews 25

TrustScore 3 out of 5

3.1

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See what reviewers are saying

Rated 1 out of 5 stars

This is a scam site affiliated with au.shopbetter24 on facebook they will promise you a $2 mega kit and then subscribe you and its impossible to cancel. you will have to work with your bank to change... See more

Company replied

Rated 5 out of 5 stars

I won 24,000 points after a couple of days of gaming; a bit of a slow process, but it's fun to play

Company replied

Rated 1 out of 5 stars

I wanted the bed pillows which cost me £2.95 fine . I never got them and yesterday they took over £39 ! I did not sign up for anything I don't play online games! Didn't get a confirmation email about... See more

Company replied

Company details

  1. Gambling Service
  2. Board Game Club
  3. Game Store
  4. Live Music Venue
  5. Toy and Game Manufacturer

Written by the company

Solve puzzles, play bubble shooter and much more while winning great prizes at ZombieZalad.co.uk™.


Contact info

3.1

Average

TrustScore 3 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Fun to play

Fun to play. Good prizes.

August 28, 2024
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello Joel.

Thank you for your feedback.

We are glad to hear that you are enjoying your experience with us.

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

I wanted the bed pillows which cost me…

I wanted the bed pillows which cost me £2.95 fine . I never got them and yesterday they took over £39 ! I did not sign up for anything I don't play online games! Didn't get a confirmation email about my account or anything! Have emailed which they haven't answered. So complained to my bank

September 6, 2024
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello Theresa.
We are very sorry that you had a bad experience.
Of course, we never want anyone to pay for something they don’t want, which is why we have easy cancellation methods for both orders on our website and if you want to cancel a membership.

We have a very easy and simple cancellation process.
If you want to cancel an order or membership, you can contact our customer service by email every day of the week.
Our support email address is located at the bottom and top of our websites, in the “Contact” section.

Additionally it sounds like you have replied or written to a 'noreply' email, which as the name refers to, does not receive emails, so please do feel free to contact us through the regular channels as listed instead.

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

This is a scam site affiliate au.shopbetter24 and ZomiZalad

This is a scam site affiliated with au.shopbetter24 on facebook they will promise you a $2 mega kit and then subscribe you and its impossible to cancel. you will have to work with your bank to change your account details.
Note: ideally when you see anything that might be a scam.. use a one-use electronic credit card and they wont be able to continue fleecing you.

September 4, 2024
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello "Mel",
Thank you for your feedback.
On a good note, we are definitely not scammers and never have been. If you have been charged for a membership, you most likely signed up for one of our trial periods and forgot to unsubscribe. This happens a lot to some people, and we try to help as best as we can.
Sadly we or Trustpilot have not received any information from you, so we assume that you are talking about another company than ours, or are not a real user to begin with.

In any case; we are more than able to help you with your request, if you contact our customer service at support @ zombiezalad.co.uk

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 5 out of 5 stars

Games are fun

Games are fun, but prize selection could be better

August 6, 2024
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello Jimmy,

Thank you for your feedback.

We are glad to hear that you are enjoying your experience with us.

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 5 out of 5 stars

I won

I won 24,000 points after a couple of days of gaming; a bit of a slow process, but it's fun to play

July 31, 2024
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello Adam,

Thank you for your feedback.

We are glad to hear that you are enjoying your experience with us.

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 5 out of 5 stars

ZombieZalad is worth it

ZombieZalad is worth it all... time away from the kids as well.. ;)

August 1, 2024
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello Ray,

Thank you for your feedback.

We are glad to hear that you are enjoying your experience with us.

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 5 out of 5 stars

I simply love ZZ

I simply love ZZ - best place to play and win cute little prizes

August 4, 2024
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello Ray,

Thank you for your feedback.

We are glad to hear that you are enjoying your experience with us.

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

It's a scam website

It's a scam website - they will ask for your credit card details then start charging you for 'nothing'. I had to have them blacklisted and blocked by my bank.

July 13, 2024
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello "customer",
Thank you for your feedback.
On a good note, we are definitely not scammers and never have been. If you have been charged for a membership, you most likely signed up for one of our trial periods and forgot to unsubscribe. This happens a lot to some people, and we try to help as best as we can. Sadly we or Trustpilot have not received any information from you, so we assume that you are talking about another company than ours, or are not a real user to begin with.

In any case; we are more than able to help you with your request, if you contact our customer service at support @ zombiezalad.co.uk

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

Didn't know this was a scam and I can't…

Didn't know this was a scam and I can't get in touch to unsubscribe. Anyone hot any advice as to what I can do Please

May 15, 2024
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello "Christine",
Thank you for your feedback.
On a good note, we are definitely not scammers and never have been. If you have been charged for a membership, you most likely signed up for one of our trial periods and forgot to unsubscribe. This happens a lot to some people, and we try to help as best as we can. Sadly we or Trustpilot have not received any information from you, so we assume that you are talking about another company than ours, or are not a real user to begin with.

In any case; we are more than able to help you with your request, if you contact our customer service at support @ zombiezalad.co.uk

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

i dnt know to become a member and dnt…

i dnt know to become a member and dnt want to play a games and payment cut ito my account 2 time return back my payment and i contact lot of times no body rply me its a bery bad website fraud to people

November 10, 2023
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello "Farah",
Thank you for your feedback.
On a good note, we are definitely not fraud. If you have been charged for a membership, you most likely signed up for one of our trial periods and forgot to unsubscribe. This happens a lot to some people, and we try to help as best as we can. Sadly we or Trustpilot have not received any information from you, so we assume that you are talking about another company than ours, or are not a real user to begin with.

In any case; we are more than able to help you with your request, if you contact our customer service at support @ zombiezalad.co.uk

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

SCAM

SCAM
They sent me an email for some body lotions, freebies, I entered and after I found out from FB groups that they were scammers, I called the bank and blocked them. At the bank the person said it apeared as games.
On the same day evening they tried to take around £22. After 2 weeks again tried to take same amount but the bank blocked the transaction.
To update - on the reply - I never played and never will. The amount has been taken from my bank account without my permission.

June 13, 2023
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello "Alina",
Thank you for your feedback.

On a good note, we are definitely not scammers and never have been. If you have been charged for a membership, you most likely signed up for one of our trial periods and forgot to unsubscribe. This happens a lot to some people, and we try to help as best as we can.

Sadly we or Trustpilot have not received any information from you, so we assume that you are talking about another company than ours, or are not a real user to begin with.

In any case; we are more than able to help you with your request, if you contact our customer service at support @ zombiezalad.co.uk

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

Scam/Fraud alert

I received an email offering Disney+ for $2 per month, decided to check it out and once I noticed it was not Disney but some 2nd rate game site I messaged them within minutes of signing up to cancel service. I was notified message received and there was no subscription, thinking I had successfully cancelled this service I was shocked to see a charge of $57.25CAD for a 14 day period 2 days later. I messaged immediately to complain and was told if I cancelled before 24 hours had passed it would not be approved and no refunds would be allowed. I have subsequently cancelled this subscription. What I find interesting I wanted to look for info on their site I paid for 2 weeks of service (unfortunately) and the site will not allow me in saying I had cancelled subscription. So even though you pay for a service you are not getting you cannot get into site unless you agree to renew it seems and instead of having 48 hours to cancel they have lied and you only have 24 hours to cancel.

May 19, 2023
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello "Cj",
Thank you for your feedback.
On a good note, we are definitely not scammers and never have been. If you have been charged for a membership, you most likely signed up for one of our trial periods and forgot to unsubscribe. This happens a lot to some people, and we try to help as best as we can.
Sadly we or Trustpilot have not received any information from you, so we assume that you are talking about another company than ours, or are not a real user to begin with.

In any case; we are more than able to help you with your request, if you contact our customer service at support @ zombiezalad.co.uk

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

Scam..... Stay away

Company had my money not had anything for it. Stay away. They then wanted more money to speak to a technical person

May 20, 2023
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello "A",
Thank you for your feedback.
On a good note, we are definitely not scammers and never have been. If you have been charged for a membership, you most likely signed up for one of our trial periods and forgot to unsubscribe. This happens a lot to some people, and we try to help as best as we can.
Sadly we or Trustpilot have not received any information from you, so we assume that you are talking about another company than ours, or are not a real user to begin with.

In any case; we are more than able to help you with your request, if you contact our customer service at support @ zombiezalad.co.uk

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

Scammers

I was on Ebay and a pop up came on for a box of perfumes from Victoria's secret worth £ 81 all I had to do was guess the winning box from 6 boxes I won and all I had to do was pay£ 2.99 for shipping was sent a link whereto pick up prize and it sent me to a gambling site stay well clear

January 25, 2023
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello Kevin.
We are very sorry that you had a bad experience.
Of course, we never want anyone to pay for something they don’t want, which is why we have easy cancellation methods for both orders on our website and if you want to cancel a membership.

We have a very easy and simple cancellation process.
If you want to cancel an order or membership, you can contact our customer service by email every day of the week.
Our support email address is located at the bottom and top of our websites, in the “Contact” section.

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

I’ve been scammed by this company

I’ve been scammed by this company, they have been taking money out of my account on a regular basis. I haven’t bought anything from them or received anything from them. I want my hard earned money back.

January 27, 2023
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello "Alla",
Thank you for your feedback.
On a good note, we are definitely not scammers and never have been. If you have been charged for a membership, you most likely signed up for one of our trial periods and forgot to unsubscribe. This happens a lot to some people, and we try to help as best as we can. Sadly we or Trustpilot have not received any information from you, so we assume that you are talking about another company than ours, or are not a real user to begin with.

In any case; we are more than able to help you with your request, if you contact our customer service at support @ zombiezalad.co.uk

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

SCAM!! Don’t use!!

SCAM!!! I signed up to receive a gift and got signed up to this company who took £36 from me as a “membership” that i never signed up to. DONT TRUST THEM

December 12, 2022
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello "Georgia",
Thank you for your feedback.
On a good note, we are definitely not scammers and never have been. If you have been charged for a membership, you most likely signed up for one of our trial periods and forgot to unsubscribe. This happens a lot to some people, and we try to help as best as we can.
Sadly we or Trustpilot have not received any information from you, so we assume that you are talking about another company than ours, or are not a real user to begin with.

In any case; we are more than able to help you with your request, if you contact our customer service at support @ zombiezalad.co.uk

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

I would like my subscript canceled ion canceled…

I would like my subscription canceled and would like a refund of money you have taken out of my account have no use for it anymore thankyou

December 6, 2022
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello "Kat",
Thank you for your feedback.
On a good note, we are definitely not scammers and never have been. If you have been charged for a membership, you most likely signed up for one of our trial periods and forgot to unsubscribe. This happens a lot to some people, and we try to help as best as we can. Sadly we or Trustpilot have not received any information from you, so we assume that you are talking about another company than ours, or are not a real user to begin with.

In any case; we are more than able to help you with your request, if you contact our customer service at support @ zombiezalad.co.uk

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

Cancelled with them in September and…

Cancelled with them in September and have took over £30 from my account today.

November 2, 2022
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello “Liz”,
Thank you for your feedback.
If you have been charged for a membership, you most likely signed up for one of our trial periods and forgot to unsubscribe. This happens a lot to some people, and we try to help as best as we can. Sadly we or Trustpilot have not received any information from you, so we assume that you are talking about another company than ours, or are not a real user to begin with.

In any case; we are more than able to help you with your request, if you contact our customer service at support @ zombiezalad.co.uk

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

Cancel my payment.

Cancel my payment.
Please will you stop taking my withdrawal out of my bank account, and I would like to refund all behind the date please. I don’t add anything from you.

October 17, 2022
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello “Linda”,
Thank you for your feedback.
If you have been charged for a membership, you most likely signed up for one of our trial periods and forgot to unsubscribe. This happens a lot to some people, and we try to help as best as we can. Sadly we or Trustpilot have not received any information from you, so we assume that you are talking about another company than ours, or are not a real user to begin with.

In any case; we are more than able to help you with your request, if you contact our customer service at support @ zombiezalad.co.uk

We wish you good luck in the future at ZombieZalad.co.uk!

Rated 1 out of 5 stars

zombie zalad is a big scam

zombie zalad is a big scam. I got an email to say iv got a delivery and no address to where it needs delivering and i need to pay a £1 for it to gwt deliverd too me, whilst filling the fir it redirects to zombiezalad scamming page nd thdy take a £1 then try too take £33.99 but iv been in touch with the bank and i will get this investigated your a scam.

January 10, 2022
Unprompted review
ZombieZalad.co.uk logo

Reply from ZombieZalad.co.uk

Hello "rubs",
Thank you for your feedback.
On a good note, we are definitely not scammers and never have been. If you have been charged for a membership, you most likely signed up for one of our trial periods and forgot to unsubscribe. This happens a lot to some people, and we try to help as best as we can.
Sadly we or Trustpilot have not received any information from you, so we assume that you are talking about another company than ours, or are not a real user to begin with.

In any case; we are more than able to help you with your request, if you contact our customer service at support @ zombiezalad.co.uk

We wish you good luck in the future at ZombieZalad.co.uk!

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