Very effective assistance. We have got very detailed answers and explanations to our questions. And we were helped by Zone.ee assistance to make a right selection. All the processes gone smoothly and... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
This is a great company, that values its clients. It was easy to contact Zone costumer support through their brower chat, and was great to talk to an actual human. They quickly responded to my inqui... See more
Company replied
We received a fast, professional, and friendly response from Konstantin Shelest regarding the setup of a staging environment for testing new website themes. We truly appreciate this approach — everyth... See more
I want to thank the Zone.ee team for their consistently excellent service. They are always very fast to respond and clearly know their field inside and out. Every time I’ve needed help, they’ve solved... See more
Company replied
Company details
- Web Hosting Company
- Cloud Computing Service
- DNS Provider
- e-Commerce Solution Provider
- Email Service Provider
About Zone.ee
Written by the company
Zone's mission is to help entrepreneurs and businesses online in a secure, economic and reliable manner.
We help them establish their Internet identity and presence, along with solutions for information processing, storage and distribution.
Contact info
Lõõtsa 5, 11415, Tallinn, Estonia
- +3726886886
- info@zone.ee
- zone.ee
4.8
Excellent
339 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and proffesional service
January 14, 2026
Unprompted review
Reply from Zone.ee
Thanks for your feedback! Happy to hear our service met your expectations
Real help.
I presented a problem, and they not only resolved it but also made the amendments for me directly. A great company that goes above and beyond in customer service.
January 16, 2026
Unprompted review
Reply from Zone.ee
Thank you! We’re glad we could not only solve the issue but take care of the changes for you as well.
Reply from Zone.ee
Thank you! We appreciate your kind words and are happy we could assist promptly.
Very fast reaction and fix to my problem
January 12, 2026
Unprompted review
Reply from Zone.ee
Thanks a lot! Speed and effective solutions are exactly what we aim for
They are good not great.
January 6, 2026
Unprompted review
Reply from Zone.ee
We’re glad to hear your experience was good, and we’d really like to understand what could have made it great. If you’re open to sharing, we’d appreciate knowing where you feel there’s room for improvement — whether it’s related to our service, support, or something else entirely.
Your input helps us improve, and we value it greatly.
Excellent service over 10 years
Excellent service over 10 years. Lovely partner.
December 31, 2025
Unprompted review
Reply from Zone.ee
Thank you for your trust and long-term partnership! We truly value the cooperation and are happy to be your partner for so many years.
THE BEST
On behalf of our entire company, we want to thank Mr. Erki Nagla for his assistance and super-fast resolution of our problem. Thank you so much! We wish Erki good health and happiness in the new year!
December 29, 2025
Unprompted review
Reply from Zone.ee
Thank you very much for your kind words! We’re glad Erki was able to help and resolve the issue so quickly. We’ll be sure to pass on your thanks and wishes — they mean a lot to us. Wishing you a great new year as well!
Thanks for solving the problem, but...
The system should issue a warning before blocking. In this case, a non-critical error occurred in the program.
Thanks to Martin Kirs for pointing out the possible problem.
December 23, 2025
Unprompted review
Reply from Zone.ee
Thank you for the feedback and for pointing this out — it’s a very valid suggestion. We agree that advance warnings before blocking webserver abuse would improve the overall experience, and this functionality is already in development and should be live within the next couple of weeks.
Also, thank you for the kind mention — happy to help clarify and identify potential issues.
Very good support!
Professional support that helps resolve all your concerns.
December 18, 2025
Unprompted review
Reply from Zone.ee
We’re happy to hear that our support team was able to address your concerns professionally. We’re always here to help.
BE CAREFULL
BE CAREFULL, THEY WILL KEEP SENDING INVOICES.
I removed my payment method to stop payments as i didn't use their service, but they kept sending invoices even when they could not keep subscription on
December 1, 2025
Unprompted review
Reply from Zone.ee
Sorry for the confusion, but there seems to be a misunderstanding here.
At the moment, Zone does not have an automatic payment method that can be added or removed from an account. All invoices are issued based on active services and selected billing periods, not on stored payment methods.
What most likely happened is the following:
The web hosting service remained active into a new billing period, which triggered a new invoice.
The service was then closed during that period.
After closure, the final payable amount was recalculated to cover only the time between the invoice start date and the actual closure date.
This can result in a due amount even if the service is no longer in use, as it reflects the period during which the service was technically active.
That said, you’re absolutely right that an automatic payment and subscription management solution would make this clearer and more convenient. This is something we are actively working on, with plans to implement it next year.
If you’d like us to review your specific case in detail, our support team will be happy to help and clarify everything step by step.
Their response was clear
Their response was clear, concise, answered my question and provided me the simple steps that I needed to solve my issue. And it was also timely.
December 10, 2025
Unprompted review
Reply from Zone.ee
We’re glad our response was clear, timely, and helped you resolve the issue quickly. That’s exactly what we aim for.
The company working fast and very it is…
The company working fast and very it is flexible for the Customers needs
December 10, 2025
Unprompted review
Reply from Zone.ee
Thank you for your kind feedback! We’re glad to hear that our speed and flexibility matched your expectations.
Thank you!
Thank you for your very quick response and solution to the problem!
December 2, 2025
Unprompted review
Reply from Zone.ee
Thank you for taking the time to share your experience! We’re pleased that we could resolve the issue quickly
Reply from Zone.ee
Happy to hear that the service was quick and professional. We’re here anytime you need us.
Reply from Zone.ee
We’re delighted to hear that our support team was prompt and to the point. We’re always here when you need us.
They got me back quickly to resolve the…
They got me back quickly to resolve the matter on put account.
November 11, 2025
Unprompted review
Reply from Zone.ee
Thank you for the 5 star rating! We're glad we could get everything sorted for you quickly.
Reply from Zone.ee
It’s nice to hear that the service felt fast and smooth for you. Let us know anytime if we can help with anything else.
The worst hosting provider in the country
I was testing various VPS hosting providers in Estonia and this was by a large margin the worst one. Also they do not have IPv6 despite them having a blog post from 2012 implementing IPv6. Avoid these lazy people. Had better luck with FASTVPS.
November 3, 2025
Unprompted review
Reply from Zone.ee
Thank you for sharing your feedback — we’re genuinely sorry to hear that your experience with our VPS service fell short of expectations.
We would really like to understand what went wrong. Could you tell us a bit more about the issues you encountered during your tests, in addition to the missing IPv6 support? This would help us investigate the situation properly and improve our VPS service.
You’re always welcome to contact us directly at info@zone.ee
so we can look into your case in detail.
Very competent helpdesk!
November 4, 2025
Unprompted review
Reply from Zone.ee
We're really glad to hear that our helpdesk team was able to assist you effectively. If you ever need anything else, we’re always here to help.
Professional service
Easy-to-understand and useful service options, both for regular users and tech people who want to manage everything themselves.
November 3, 2025
Unprompted review
Reply from Zone.ee
We’re really glad to hear that our services work well for both everyday users and tech-savvy clients. That balance is something we put a lot of thought into — so your comment means a lot :)
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