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Zone.ee Reviews 339

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise and helpfulness, noting that they are very effective and professional in their assistance. The service is frequently highlighted as exceptional, with many people appreciating the quick response times and the smooth, easy-to-understand user experience. Reviewers often mention that their problems are solved quickly and efficiently, with staff going the extra mile to ensure satisfaction. However, some customers also noted occasional issues with response times, mentioning that replies sometimes took a bit long. A few people were dissatisfied with the service, experiencing unexpected server downtime and suggesting avoiding the company's services.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the fast, professional, and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the fast,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being competent,... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers highlight the... See more

User experience

People report positive experiences with user experience. Customers appreciate the easy-to-understand and... See more

Based on these reviews

Rated 5 out of 5 stars

Very effective assistance. We have got very detailed answers and explanations to our questions. And we were helped by Zone.ee assistance to make a right selection. All the processes gone smoothly and... See more

Company replied

Rated 5 out of 5 stars

This is a great company, that values its clients. It was easy to contact Zone costumer support through their brower chat, and was great to talk to an actual human. They quickly responded to my inqui... See more

Company replied

Rated 5 out of 5 stars

We received a fast, professional, and friendly response from Konstantin Shelest regarding the setup of a staging environment for testing new website themes. We truly appreciate this approach — everyth... See more

Rated 5 out of 5 stars

I want to thank the Zone.ee team for their consistently excellent service. They are always very fast to respond and clearly know their field inside and out. Every time I’ve needed help, they’ve solved... See more

Company replied


Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. DNS Provider
  4. e-Commerce Solution Provider
  5. Email Service Provider

About Zone.ee

Written by the company

Zone's mission is to help entrepreneurs and businesses online in a secure, economic and reliable manner.

We help them establish their Internet identity and presence, along with solutions for information processing, storage and distribution.


Contact info

4.8

Excellent

TrustScore 5 out of 5

339 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast and efficient technical support

Fast and efficient technical support with clear, precise recommendations. Thank you very much for the excellent service!

October 27, 2025
Unprompted review
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Reply from Zone.ee

We’re delighted to hear that our technical support met your expectations. Clear communication and quick solutions are what we always strive for. We appreciate your feedback!

Rated 5 out of 5 stars

Good service

the service was prompt and the one that was needed.

October 22, 2025
Unprompted review
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Reply from Zone.ee

Thank you! We appreciate you taking the time to share your feedback :)

Rated 5 out of 5 stars

We love zone.ee

We love zone.ee. Always professional and fast.

October 22, 2025
Unprompted review
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Reply from Zone.ee

We’re really happy to hear that you enjoy working with Zone. Professional and fast service is exactly what we aim to deliver — and it’s great to know it shows!

Rated 5 out of 5 stars

FI domain, email, and hosting services work really well and I always get a fast response.

Hi. I am using the FI domain, email, and hosting services in Finland. Services work really well for me.
Whenever help is needed, I always get a fast response from the SpeedZone Finland team. Thank you!

October 16, 2025
Unprompted review
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Reply from Zone.ee

We’re very happy to hear that our services are working smoothly for you and that the SpeedZone Finland team has been able to support you quickly when needed. We truly appreciate you being with us!

Rated 5 out of 5 stars

Quick replies

Quick replies, everything just works out.

October 13, 2025
Unprompted review
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Reply from Zone.ee

We’re glad to hear that everything is running smoothly and that you receive help quickly. This is exactly the kind of experience we work hard to deliver every day. If you ever need anything, we’re always here for you!

Rated 5 out of 5 stars

They know their stuff

I want to thank the Zone.ee team for their consistently excellent service. They are always very fast to respond and clearly know their field inside and out. Every time I’ve needed help, they’ve solved it quickly and professionally. It’s a pleasure to work with such a reliable and knowledgeable partner. Keep up the great work!

October 9, 2025
Unprompted review
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Reply from Zone.ee

Thanks for taking your time for a detailed feedback!
We're glad our customer service shined with skill and speed - this is what we aim to deliver every day.

Rated 5 out of 5 stars

Good

Ok good
Ok good

September 24, 2025
Unprompted review
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Reply from Zone.ee

Thank you for the feedback! We are glad, we were able to help you!

Rated 4 out of 5 stars

Very good support

Very good support, speaking several languages. Over the phone – just excellent! Russian, English, Estonian. The only drawback – sometimes email replies take a bit long. I especially want to mention Alvar – many thanks to him for his competent and professional consultations!

September 22, 2025
Unprompted review
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Reply from Zone.ee

Thank you for the good words and feedback!

Rated 5 out of 5 stars

I really like Zone.ee While there was…

I really like Zone.ee While there was an initial hiccup, customer service was attentive, and there's great interface, as well as seamless connection with Estonian government services. Well done Zone.ee

September 10, 2025
Unprompted review
Zone.ee logo

Reply from Zone.ee

Thank you so much for your kind feedback!
We’re glad to hear that our customer service could assist you and that you’re enjoying our interface and integration with Estonian e-services :)

Rated 5 out of 5 stars

Helpful, fast, friendly

Always, always very helpful, customer orientated. Answers are thorough and they are ready to explain untl you understand :)

September 11, 2025
Unprompted review
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Reply from Zone.ee

Thanks for the feedback! At Zone, this is precisely what we're aiming for every day.

Rated 5 out of 5 stars

BEST SLA in region

Your best choice for server hosting. Lightning-fast response and professional support.

September 1, 2025
Unprompted review
Zone.ee logo

Reply from Zone.ee

Thank you! We’re glad our reliability stands out for you – it means a lot to the whole Zone team.

Rated 5 out of 5 stars

swift response

Swift and accurate response!

September 3, 2025
Unprompted review
Zone.ee logo

Reply from Zone.ee

Thanks for noticing. Quick and precise help is exactly what our helpdesk aims to deliver every day.

Rated 5 out of 5 stars

Superb customer service

Superb customer service. These guys go the extra extra mile to make sure their customers are happy. Highly recommended! A++++

August 31, 2025
Unprompted review
Zone.ee logo

Reply from Zone.ee

Thank you for your kind words! We’re glad to hear our effort made a difference.

Rated 5 out of 5 stars

Excellent Company

Team helped me to restore access to my account @Zone.ee quickly so i could perform transfer domain to another owner quick!

August 27, 2025
Unprompted review
Zone.ee logo

Reply from Zone.ee

Happy we could get you back on track quickly—thanks for sharing your experience!

Rated 3 out of 5 stars

Zone

I paid for new certificates well in advance, but have received neither the certs nor any communication from your side. As a result, my server is now down, causing unacceptable disruption.
End of Monday problems where solved.

August 22, 2025
Unprompted review
Zone.ee logo

Reply from Zone.ee

Thank you for your feedback. We’re sorry for the disruption you experienced. The issue was related to the required domain validation step, which we informed about during the order process. Once this was clarified with our support team, the matter was resolved the same day. We appreciate your patience and will keep working to make the process smoother in the future.

Rated 5 out of 5 stars

Very effective assistance

Very effective assistance. We have got very detailed answers and explanations to our questions. And we were helped by Zone.ee assistance to make a right selection. All the processes gone smoothly and with a minimum attention from our side. They know very well what they are doing. Experts in their field.

July 28, 2025
Unprompted review
Zone.ee logo

Reply from Zone.ee

Thank you for such detailed and positive feedback! We’re delighted that our explanations helped you make the right choice and that everything went smoothly.

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