Zoofy Reviews 4,031

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Amjad helped me with a small job replacing a light which seemed like an impossible task to me due to several factors - lack of knowledge/tools/a ladder, so I am beyond grateful that he could fix it fo... See more

Company replied

Rated 5 out of 5 stars

Highly recommended. Very easy to use, price quoted is the price paid. Booked a handyman for installing IKEA kitchen unit with 2 ovens, job was accepted and confirmed within minutes and completed 2 day... See more

Company replied

Rated 5 out of 5 stars

Great experience with Eugene! He was professional and very reliable, and did an excellent job assembling my wardrobe. He arrived on time, worked efficiently, and paid great attention to detail. He was... See more

Company replied

Rated 5 out of 5 stars

The job was done professionally. Not only did Mahdi (the professional) solve the issue but also explained in detail what he was doing and what needed to be paid attention to. Overall, I would definite... See more

Company replied

Company details

  1. Contractor
  2. Carpenter
  3. Electrician
  4. Handyman
  5. Painter
  6. Plumber

Written by the company

Zoofy is hét nummer 1-platform om direct een vakman te boeken. Snel, makkelijk & betrouwbaar. Dus heb je een lamp die opgehangen moet worden of een kraan die moet worden geïnstalleerd? Boek dan direct een vakman op een door jou gekozen datum en tijdstip. Zoofy. Ieder klusje zo gefikst!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Great service! Thanks Adil for fixing our washing machine so fast!

August 1, 2025
Unprompted review
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Reply from Zoofy

Hi,

Thanks so much for your kind words! We’re glad Adil could fix your washing machine quickly. We’re here to help whenever you need us again!

Kind regards,
Martijn - Zoofy

Rated 5 out of 5 stars

Splendid service!

August 1, 2025
Unprompted review
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Reply from Zoofy

Hi Evgeni,

Thank you for your great feedback. We’re happy to hear you’re so pleased with our service and look forward to helping you again with your next job.

Kind regards,
Martijn - Zoofy

Rated 5 out of 5 stars

I had a very nice experience with…

I had a very nice experience with Zoofy. The handyman came on time and completed the work to complete satisfaction.

July 25, 2025
Unprompted review
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Reply from Zoofy

Hi,

Thanks so much for your kind words! We're happy to hear that everything went smoothly and that you're satisfied with the result. We'll make sure to pass on the compliment to the handyman.

Kind regards,
Martijn - Zoofy

Rated 1 out of 5 stars

WORST CUSTOMER SERVICE

Did half of the work. Work still needed to be done. But made an appointment and never showed up. Also, upon calling, does not pick up the phone or reply to messages. This is the worst scam.

July 17, 2025
Unprompted review
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Reply from Zoofy

Hi,

Sorry to hear about your experience. Unfortunately, I can’t identify the specific case based on your review. Could you please contact our customer service team? They’ll be happy to look into this for you. You can reach them at klantenservice@zoofy.nl.

Kind regards,
Martijn - Zoofy

Rated 5 out of 5 stars

Value add, knowledgeable professional

Jurney is very professional and friendly. He is extremely knowledgeable and told me a lot of information I didn't know about how to ensure my CV Ketel is safe and compliant. He was proactive about reaching out to me before the job and asked me all the information and photos so he knew exactly what needed to happen before he arrived. I highly recommend!

July 24, 2025
Unprompted review
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Reply from Zoofy

Hi Niquita,

Thank you so much for your kind words! We're really happy to hear that you had such a positive experience with Jurney. His professionalism and proactive approach truly make a difference. We'll be sure to pass along your compliments. You're always welcome at Zoofy!

Kind regards,
Martijn - Zoofy

Rated 5 out of 5 stars

Great Carpenter

Abbas was professional and did a great job repairing our wobbly, shaky wardrobe. He was fast and friendly. He made it sturdier and was finished within the afternoon.

July 12, 2025
Unprompted review
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Reply from Zoofy

Hi Nico,

Thanks for your review. Great to hear Abbas was professional friendly and did a great job fixing your wardrobe quickly. We’ll be sure to pass on your compliments to him! We look forward to helping you again in the future.

Kind regards,
Martijn - Zoofy

Rated 5 out of 5 stars

Fast and straightforward, excellent professionals

Being in a new country and still not speaking the language was being very hard to find a professional for what I needed it. I tried reaching out individuals that later did not show up. That's when I found Zoofy and in 5 minutes I got a professional booked and the next day they fixed everything I needed with excellent service. The entire process is super fast and straightforward!

July 9, 2025
Unprompted review
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Reply from Zoofy

Hi Tomas,

Thank you very much for your kind words. We are glad we could make things easier for you during this transition. Great to hear that everything was resolved quickly and to your satisfaction. If you ever need assistance again, we are here to help.

Kind regards,
Martijn - Zoofy

Rated 5 out of 5 stars

5-STAR Service & Top-Notch! :)

Booking through Zoofy was fast and convenient. The user interface is friendly, and I appreciated the timely notifications regarding my booking from start to finish. The professional assigned to my request, Sir Vladimir, is truly an expert. He saved my bed frame! I’m very grateful for his help in assembling my IKEA furniture – the quality of his work is top-notch. He saved me a lot of time and effort. The job was completed within a reasonable timeframe. Thank you so much! Highly recommended!

June 25, 2025
Unprompted review
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Reply from Zoofy

Hi Czarina,

Thank you so much for your wonderful review! We’re glad to hear that the booking process was easy and that Vladimir provided expert service. It’s great to know he saved your bed frame and made the assembly hassle-free. We really appreciate your recommendation and are here whenever you need us again!

Kind regards,
Martijn - Zoofy

Rated 1 out of 5 stars

Paying by the hour - not trustworthy

I recently asked for a painter to come, who can communicate in English. Unfortunately the guy they sent could not communicate neither in English or Dutch. This already took away time trying to translate and him calling his boss to translate for me. Initially when I describe the job, he says it will take an hour or two. I ask him that I would only like to pay for 2 hours (which easily can be done in 2/3 hours as only sanding and painting of a door frame is required). In this time, he says I have the wrong materials, so I in a rush step outside to buy it (which were not needed in the end). He then worked unbelievably slow, that 3 hours later he still had not finished the job. The door frame had not been fully sanded and instead was painted over. You could still see the old flakey paint.

I wrote a complaint to Zoofy. They got back to me saying that such a job should take 4-6 hours!! For a single door frame! And because I did not allow him to stay for the full amount, he was unable to finish the job and so, I will not be compensated.

June 10, 2025
Unprompted review
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Reply from Zoofy

Hi Nazli,

Thank you for your feedback. We're sorry to hear that the experience didn’t meet your expectations.

The professional gave an initial time estimate based on limited information, but there was pressure from the start to complete the job within two hours. That makes it difficult to work properly, which we hope you understand.

We also saw that you reported the issue on the 10th, but chose to have it resolved outside of us. As clearly stated in our terms, this affects the warranty we can offer.

We appreciate your feedback and will use it to continue improving our service.

Regards,
Martijn - Zoofy

Rated 5 out of 5 stars

Always find great professionals…

Always find great professionals (handyman, plumber, electrician) to get things done at home even at short notice. Very satisfied with Zoofy!

June 20, 2025
Unprompted review
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Reply from Zoofy

Hi Nimitt,

Thank you for your kind words! We’re glad to hear you consistently find great professionals through Zoofy, even on short notice. It’s wonderful to know you’re very satisfied with our service. We’re here whenever you need us!

Kind regards,
Martijn - Zoofy

Rated 1 out of 5 stars

Absolutely horrendous customer service.

Absolutely horrendous customer service.

The job was not done at all and the workman spent a total of 5 minutes to assess what I had already submitted photos of. Originally they had the audacity to invoice me the full amount. After a month and 4-5 attempts by me to reach them they lowered the invoice to a "diagnostic fee" with their additional "service charges" totalling over €82. When I objected to this they stopped responding and sent a debt collection agency after me for €122.

Just find a local handyman. Do not use this service unless you enjoy being ripped off

June 18, 2025
Unprompted review
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Reply from Zoofy

Hi Nate,

As per our general terms and conditions, when a professional visits the location, assesses the situation, and determines that the job cannot be carried out, we are required to charge an inspection fee.

In this case, the professional did visit, assess the situation, and concluded that the work could not be performed. Therefore, we unfortunately cannot waive the inspection fee.

If the payment is not made, the matter may be referred to a debt collection agency as per our procedures.

We regret any inconvenience this has caused and appreciate your understanding.

Regards,
Martijn - Zoofy

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had a great experience with the solar panel repair service. The technician was extremely knowledgeable and took the time to explain everything clearly. He was also very friendly and approachable, which made the whole process easy and stress-free. I really appreciated the professionalism and attention to detail. Highly recommended!

June 17, 2025
Unprompted review
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Reply from Zoofy

Hi Magda,

Thank you so much for your kind words! We're delighted to hear that the technician was knowledgeable, friendly, and made the repair process smooth and stress-free. We really appreciate your recommendation and hope to assist you again in the future!

Kind regards,
Martijn - Zoofy

Rated 1 out of 5 stars

Horrible company

Horrible company, you won't make a dime with it as a handyman.
And the customer gets poor quality work and craftsmen.
I do not advise anyone to work with them.

June 17, 2025
Unprompted review
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Reply from Zoofy

Hi Danil,

Thank you for your feedback. However, it’s important to clarify that you accepted three jobs and did not complete a single one. This is completely unacceptable given our commitment to quality and good service for our customers.

Your communication was also seriously lacking, leaving us poorly informed throughout. Despite this, we showed goodwill by waiving certain fees on your behalf.

With a 100% cancellation rate and an average 1-star review score, we made the clear decision to terminate our cooperation. We take the quality of our platform very seriously and will not tolerate behavior that undermines that.

We wish you luck with your future work.

Regards,
Martijn - Zoofy

Rated 5 out of 5 stars

Fast and efficient

It took awhile till someone replied but when it happened everything went smooth and fast

May 26, 2025
Unprompted review
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Reply from Zoofy

Hi Eman,

Thanks for your review. We're glad to hear that once the process got started, everything went smoothly and quickly. We appreciate your patience and are happy we could still help in the end. Hope to see you again for any future jobs!

Met vriendelijke groet,
Martijn - Zoofy

Rated 5 out of 5 stars

House cleaning-end of tenancy

We recently hired Sebastien for a house cleaning job and could not be more pleased with the results. From the very beginning, his communication was clear and professional. He was punctual, respectful of our time, and incredibly flexible in accommodating our schedule.

Sebastien's attention to detail and thoroughness were truly impressive. The house was left spotless, and it was clear he takes great pride in his work. The owners were extremely satisfied and appreciated the care and effort he put into every aspect of the job.

We wholeheartedly recommend Sebastien to anyone looking for high-quality, reliable cleaning services. A job truly well done!

June 3, 2025
Unprompted review
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Reply from Zoofy

Hi Laverne,

Wat een mooie review, bedankt voor het delen! We zijn blij om te horen dat Sebastien zo professioneel, punctueel en flexibel was. Het is fantastisch dat zijn oog voor detail en zorg zo goed gewaardeerd worden en dat jullie helemaal tevreden zijn met het resultaat. We zullen jouw complimenten zeker aan Sebastien doorgeven. Hartelijk dank voor de aanbeveling!

Met vriendelijke groet,
Martijn - Zoofy

Rated 2 out of 5 stars

Not satisfied with whole execution

I had an IKEA PAX wadrobe fixed by a Zoofy technician, for around 280 euros. The main work was OK, but the contents were not arranged as in the photos I provided. They even left a shelf out because it 'didn't fit. In the end, it fit, but in general not everything was exactly as I had designed it. I asked them to re-arrange some stuff, but they left with the excuse "Now we are finished, you can do it yourself, it's easy". The problem is that I have vertigo and it's difficult for me to be at heights. Also I've been trying to re-locate a bar, which requires a hole to be made in the wardrobe, and I can't do it. I have to call a friend to do it, but also get some news screws from IKEA because the old ones are destroyed from too much strength. I find it unacceptable that I paid so much money and they couldn't stay 10 more minutes to fix last few things, or communicate more in the process..

May 29, 2025
Unprompted review
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Reply from Zoofy

Hi Nefeli,

I’m sorry to hear that the service did not meet your expectations. This is certainly not the experience we want you to have, and we apologize for the inconvenience caused.

Our customer service team will reach out to you shortly to discuss this further and work towards a proper solution. We want to make sure everything is completed to your satisfaction.

Thank you for your patience.

Kind regards,
Martijn - Zoofy

Rated 5 out of 5 stars

Very professional and reasonable…

Very professional and reasonable service. I have received fixed price for the job upfront. Contractor had carried out job professionally. Overall experience is really good.

May 23, 2025
Unprompted review
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Reply from Zoofy

Hi Nitin,

Great to hear you were happy with the clear pricing and professional work. We’re here whenever you need us again!

Kind regards,
Martijn - Zoofy

Rated 5 out of 5 stars

Professional and on time service by Sabastian (Mr Masculo)

Sabastian (Mr Masculo) was very professional in cleaning the courtyard. He had all the needed equipments and was able to finish the job within time and above expectations.

May 22, 2025
Unprompted review
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Reply from Zoofy

Hi Santosh,

Great to hear Sabastian was so professional and did a fantastic job. Sounds like your courtyard is in top shape now. Thanks for your review, and we’re glad we could exceed expectations!

Kind regards,
Martijn - Zoofy

Rated 5 out of 5 stars

Easy booking, friendly and competent profressional

It was very easy to book a plumbing job. The professional was very competent and friendly and even helped us pick the new parts he was going to replace (radiator and shower mixer).
The overall price we ended up paying was very fair (much cheaper compared to other places online).
Thank you Rinse and Zoofy!

May 23, 2025
Unprompted review
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Reply from Zoofy

Hi Farah,

Thanks so much for your kind words. Great to hear that everything went smoothly and that Rinse was able to help you out so well, even with choosing the new parts. We're happy the price felt fair too.

Hope to help you again in the future.

Kind regards,
Martijn - Zoofy

Rated 5 out of 5 stars

Very profesional and skilled man

Very profesional and skilled man. In hour and half he put big CrossFit trainer together as if it was easy. No mess left after him. Also very polite man and could speak English. Definitely recommend and wish everyone was like him.

May 22, 2025
Unprompted review

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