Paid for one year subscription, which stopped working after they updated their app. I reached out to them. They responded once and after that, they ghosted me when they could not fix the problem. I ev... See more
Company replied
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See what reviewers are saying
I'm honestly more than happy using this perfect VPN, It's working better than many I've tried, even though in the country which I'm leaving the most of VPN providers are blocked and unable to by... See more
Company replied
Zoog VPN is easy to navigate and connecting was fast. In my six-month trial received from a promotion, the speed was good and the service was reliable.
I've been using Zoog for a number of months now. Excellent speed on a number of services especially streaming content. They support IKEv2 and have a generous number of nodes. The Android and... See more
Company details
About ZoogVPN
Information provided by various external sources
ZoogVPN is a beautifully easy to use and trusted VPN service designed to secure and unblock your digital needs.
The complete all-round VPN solution comes with apps for unlimited devices, access to streaming media, military-grade encryption, Torrents friendly, Shadowing (for China, UAE, Qatar, Turkey) and Kill Switch feature.
Contact info
130 Germanou Str, Greece
- info@zoogvpn.com
- zoogvpn.com
4.2
Great
192 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just one of the best support and services
I think over the years and i started on the internet in 1992 ! the support i got from this VPN is one of the best - they know all about the VPN and networs and every app going ! they also keep on the line till its fixed - with me thsi was a few hours but afterwards iplayer worked great and was down to a non UK address in the googal accunt ! - the VPN itself is FAST ! and solid - i used a few in my time but this is not only the cheapes but one that just works with no Fuss I would recoment or ask for a one day pass and you see i am correct
December 12, 2018
Unprompted review
Excellent value for quality vpn
Excellent value for quality vpn. Also, perhaps most importantly, quick and attentive customer support.
December 3, 2018
Unprompted review
Very fast and reliable VPN
Very fast and reliable VPN, instant contact and real time help from the team.
Best quality option available at a very reasonable price.
November 18, 2018
Unprompted review
Good service and support.
November 12, 2018
Unprompted review
Great product and team
Great support, application and lightning fast connection. The team resolves any issues with a personal touch - no ticket systems so it seems as though you can communicate with them on a more personal level. Fast responses and they know their stuff. I wouldn't go anywhere else for a VPN if you're looking for something that just works.
October 29, 2018
Unprompted review
It is great and i am using it from more…thank you for your support
It is great and i am using it from more than a year now. I will recommend it to all my friends.
October 27, 2018
Unprompted review
Thanks Michael.
I've been using ZoogVPN for several years, but yesterday had a problem with renewing my annual plan. Michael from live support sorted it out very quickly. Many thanks for an excellent service.
October 22, 2018
Unprompted review
Very professional and friendly…
A very professional and friendly service, which quickly helped me sort out my problem. Quickly resolved - well done.
October 12, 2018
Unprompted review
5 STAR SERVICE, YES!
My miss spelling/bad grammar and TOTAL lack of an understanding of how a VPN works, didn't faze the Client Service Operator at ZoopVPN.
Michael was incredibly focused and determined to help me, and he did, within minutes I was [safely] back online! I've never, ever had an online service demonstrate this level of professionalism. 5 STAR SERVICE!
I will be sharing the experience and touting ZoopVPN to everyone I know online.
Thank you for your service,
Katherine McCormick
@housinghellcom
October 11, 2018
Unprompted review
support is very helpful and kind.
October 1, 2018
Unprompted review
The help disk were very supportive
The help disk were very supportive, I have asked them many questions and they provided all required details with clear answers. They also waited me for long time to register & then to download the application just because of my bad internet connection, I like their services & support for their clients.
September 10, 2018
Unprompted review
Great "Help desk." Nothing appears to…
Great "Help desk." Nothing appears to be too much trouble for them.
September 4, 2018
Unprompted review
Good VPN service with great looking apps
Good lesser-known VPN service with great apps, access to US Netflix and dedicated torrent servers.
September 3, 2018
Unprompted review
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