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ZoomBucks Reviews 2,599

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TrustScore 4 out of 5

3.9

Market Researcher
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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers appreciate the consistent availability of surveys and the low minimum withdrawal limit, which allows for quick access to earnings. People frequently highlight the prompt payment processing and the ease of transferring rewards, often within minutes. The platform is seen as a reliable way to earn extra money, with many finding the surveys engaging and the overall process straightforward. However, some customers also noted significant issues, particularly with customer service and account management. A number of people reported being screened out of surveys frequently or having their accounts suspended without clear explanations. These users expressed frustration over lost time and effort, with some describing the experience as a waste of time due to unfulfilled promises and unhelpful support responses.

What people talk about most

Payment

Customers had ambiguous experiences with payment. While some reviewers report prompt payments, with many... See more

Website

People report ambiguous experiences with the website. While some customers praise its ease of navigation,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Many customers report a positive experience,... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report that support provides... See more

Application

Consumers find the app to be ambiguous. Many reviewers praise it as an "awesome survey platform" and a "legit... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've had a great experience so far, after joining just two days ago, I was already able to withdraw my first reward. One thing I really appreciate is the low minimum withdrawal limit, so you don't hav... See more

Rated 4 out of 5 stars

Amazing platform for earning real money. It provides real rewards. There are so many options for redemption. Rewards are instant once redemption is approved. It takes sometime for approval. One of the... See more

Rated 4 out of 5 stars

There are times that they will screen you out or disqualify you don't loose hope some of the survey gives you lot of points just keep on taking surveys be honest and resilient.

Rated 4 out of 5 stars

Very good payout out but just worries me when I cashout my reward, it shows 404 error so I just think you need to work on that error showing message but I was able to receive my reward, thank you.

Company details

  1. Market Researcher

Written by the company

Get free money for doing paid surveys, completeing offers and watching videos! Redeem Paypal, Amazon, Steam Wallet, Robux, VBucks and more!

Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I haven’t received my reward.

January 15, 2026
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 5 out of 5 stars

The platform is great

The platform is great, I redeemed the minimum reward and received it within few hours through paypay just certain platform to redeemed didn't go through i had to use paypal, myb vouchers where finished I guess but happy that I redeemed super great service.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Worst website

You cannot help me! Don't you think I have gone to help section and tried reaching out to you, but there too I didn't recieve any support from you bot neither any agent supported me. So I've to write a review here.
Worst website. Do not fall for it. It redirects you to a new survey, in the middle of a survey and the rewards will not be credited. I've almost completed a survey and last demographics questions were left but suddenly I was redirected to another survey. Do not think that was a technical glitch, because "my responses were saved" it said. But I didn't recieve any rewards. And this is not the first time, I'm facing the issue.

December 31, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to write a review and for providing the information we requested so we can address your concern.

We’re very sorry to hear about your experience and understand how frustrating it can be to lose progress on a survey after putting in so much effort.

We would like to clarify that all surveys on our website are managed entirely by our third-party partner providers. Because these surveys are handled externally, we do not have access to their internal systems. For survey-specific issues, we recommend contacting the provider directly using the support information listed in one of our Support articles.

Currently, we are unable to locate any support conversations associated with the email address you provided. If you need assistance with the survey process or have any account-related questions, please reach out to our Support Team by clicking the Message Us or chat button on our Support page at https://support.zoombucks.com/en/. We will be happy to assist you and look forward to hearing from you.

Rated 4 out of 5 stars

Zoombucks is a platform where you can…

Zoombucks is a platform where you can earn rewards and use it shopping and eating. The surveys also is easy to navigate and has a different types of survey you can choose them by different rewards.

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

THEY BAN MY ACCOUNT WHEN I REACH MY 1st…

THEY BAN MY ACCOUNT WHEN I REACH MY 1st WITHDRAWAL 3 USD , they close your account, arguing you violated some rule in the TOS, and there is no opportunity for appeal , my account was banned SAYING i have other account and i live alone and no relatives or friends will waste 1 month of their lifes answering surveys for 1 usd, 3 months wasted here , THE SUPPORT SERVICE IS SO RUDE and stop to reply your msg after the 1st msg. PAY ME MY 3 USD ZOOMBUCKS SCAMMERS

December 5, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to share the information we needed.
We can confirm that your account has been closed since July 2025 due to a Terms of Service violation.

It took some time to locate the conversation with our Support Team because it was submitted using a different email. It appears that your husband was the one who contacted us. While you indicated that the interaction was unsatisfactory, our review of the conversation shows otherwise, as your husband even thanked the Support representative for providing a detailed explanation regarding the situation with your accounts.

Due to the reason for your suspension, the account can no longer be reinstated. However, an alternative solution was already discussed with your husband and fully understood.

If you have any further questions or account-related concerns, please feel free to reach out.

Rated 3 out of 5 stars

Claimed a £3 Tesco voucher it came down…

Claimed a £3 Tesco voucher it came down on email within 24 hrs so all good.

December 27, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 1 out of 5 stars

Fake website

December 26, 2024
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

Rated 1 out of 5 stars

"phone number already used"

"phone number already used", what are u waiting to fix this monstruous situation since weeks now?

December 22, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for promptly responding to our request for more information.

Your concern is straightforward. The message you received indicates a possible violation of our Terms of Service, as a phone number can only be linked to one Zoombucks account. However, we could not locate any account matching the information you provided, which prevents us from fully reviewing the situation. Since this is your second review of the same concern, it raises the possibility that the information provided may be intentionally inaccurate. To help us investigate further, please contact our Support Team via chat on our Support page (https://support.zoombucks.com/en/) and provide your Zoombucks account email. This will allow us to properly examine your account and determine the appropriate action.

Rated 1 out of 5 stars

This is scam website please donThis is scam website please dont waste your time reviews is also fake dont come there is trap for inocent peoples.t waste…

This is scam website please dont waste your time reviews is also fake dont come there is trap for inocent peoples.

December 20, 2025
Unprompted review
ZoomBucks logo

Reply from ZoomBucks

Thank you for taking the time to submit a review. We sincerely apologize for any inconvenience you may have experienced. To conduct a thorough investigation and address your concerns effectively, we kindly request additional details. Upon receiving this information, we will ensure that your concerns are promptly and appropriately addressed. We appreciate your cooperation and look forward to your prompt response.

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