IF I COULD GIVE MINUS I WOULD initially I thought they were ok, however NEVER have I once had a successful withdrawal. In EVERY instance the have placed blame onto the depositing banks process.... See more
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Didn't follow through on withdrawals/payouts. Deposited a few times stupidly only ever got 15% of spins or bonuses honoured. When did win payouts weren't given within said 5-7 days instead my account... See more
Registered sometime ago, enjoy the games however haven't had a win for sometime now. Have had a few previous wins & had a really had time making a withdrawal. Had to go through the ID verification a f... See more
Company replied
It was one star but they did pay me out after 7 days 1200 aud which is very poor but they did pay me. The second withdrawal was a few hours for 780 aud then the third was 5 days 170 aud. You need to... See more
Company details
Written by the company
Zoome is an online casino backed by tech-savvy team for leisure and interactive engagement. We are committed to creating an enjoyable environment for our users, prioritizing a seamless and user-friendly experience from start to finish. We believe in offering a diverse range of high-quality activities to cater to various preferences. We have a website and a web app to ensure you have your favorite games at your fingertips. We understand the importance of a secure and responsible environment, that’s why we employ stringent measures to protect our users and maintain the integrity of our platform. Contact our support with any questions, suggestions or just to share your successes!
Contact info
2.6
Poor
118 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Very low wins compared to number of…
Very low wins compared to number of deposits, but withdrawals times vary from straight away sometimes, other times days.
March 26, 2025
Unprompted review
Reply from zoome.casino
Hi, Sandra.
Thank you for alerting us about your recent withdrawal experience. Just a kind reminder that Zoome is an operator, not a games provider. We don't influence slots work, so we can't ensure winnings to any players—it'd be unfair.
But thanks for helping us improve—your feedback is key to making Zoome better.
Sincerely yours,
Good I enjoyed the game very much
March 26, 2025
Unprompted review
Reply from zoome.casino
Thank you, Sussana!
Keep the fun rollin'🥳
I like the withdrawl process
I like the withdrawl process, I don't like that some customer service representatives are rude to the customers and talk down to them I didn't play a deposit I made of 30 dollars guy was rude said I ayed it when I know I didn't cause I was driving home with no data but when I arrived and went to play it was gone he was a rude ignorant jerk. Sorry but it's the truth. I asked to talk to a manager he refused said they would sat same thing
March 24, 2025
Unprompted review
Reply from zoome.casino
Hello!
We appreciate your honest feedback regarding our customer service. We’re truly sorry that your experience didn’t meet the high standards we strive for.
Additionally, thank you for the email address. We've scrutinized your conversation with our support agent.
We'd like to highlight that our agent explained the details of the Sunday reload bonus that you started using (wagering), and finally sold.
On being rude. We understand your frustration; however, when our agents have limited time for answers and when you'd been typing for a long time (maybe the Internet connection is the issue) you have been asked if we could help in any other way. After the ignored question, the chat was closed by the system with the message “You have been inactive for a long time, so the dialog will be closed.”
Hope we clarified the situation properly. We also hope you will enjoy playing regardless this pity issue.
With appreciation.
I had a good experience i won couple of…
I had a good experience i won couple of times big winnings
October 10, 2024
Unprompted review
Reply from zoome.casino
Hello, Paulin.
We are happy you enjoyed Zoome :)
Just a side note: We can't guarantee big wins since all our games run on certified Random Numbers Generators (RNGs).
But anyway, we are happy you've succeeded!🙌😁
Zoome have noticed my winning streak
Zoome have noticed my winning streak, now they are asking for verification of my identify before my cashouts can be processed, however no issue when I deposit money into my Zoome account. Not happy.
March 25, 2025
Unprompted review
Reply from zoome.casino
Hi, Nick.
We ask for verification regardless of any streaks. The verification process is a standard practice in the iGaming industry, and casinos often start it when a particular player reaches the limits.
This step prevents both sides from money laundering and just inappropriate use of the platform.
We'll happily approve your withdrawal after you have the verification completed.
Hope for your understanding.
Regards.
Reply from zoome.casino
Hi, Kayla!
Thank you for your amazing review!
Keep the fun rollin'😃
Registered sometime ago
Registered sometime ago, enjoy the games however haven't had a win for sometime now. Have had a few previous wins & had a really had time making a withdrawal. Had to go through the ID verification a few times, withdrawals bounced back into my Zoomed account. By the time my ID was approved I had played it all back, it wasn't a huge win but would've been nice to actually cash out. Haven't had a win since
December 24, 2024
Unprompted review
Reply from zoome.casino
Hello, Nicole!
We're also upset when players don't achieve what they've expected.
Yet, we can't help admitting that the verification process is a standard practice in the iGaming industry.
It prevents both sides from mistakes, potential fraud, and just inappropriate use of the platform.
We'll do our best to make the verification process as fast and smooth as possible. Thanks for highlighting this!
Sincerely yours,
I won 300 in two day fast withdrawals…
I won 300 in two day fast withdrawals love thw app
March 14, 2025
Unprompted review
Reply from zoome.casino
Hey, Emaly!
Thanks for your bright words, they made us 😄
Have a fantastic gaming time!
Love the fast withdrawals,
Love the fast withdrawals,
And gaming and support experience as been good
March 13, 2025
Unprompted review
Reply from zoome.casino
Kenneth, thank you!
We aim to make your playtime feel extra special, just like a night on the red carpet.
We're delighted our support and other services added to your fun and hope you continue to feel celebrated with every visit to Zoome Casino🎉
Scam site EVADE
Uploaded 40€ and started to play. Clicked on game and site sends me to verification even when it's not needed and I can't play. Been over 30 hours since deposit but still im fighting with customer service who copy paste same story and won't give any light
March 23, 2025
Unprompted review
Reply from zoome.casino
Hello!
We appreciate your honest feedback regarding the verification process and your overall impression. We’re truly sorry that your experience didn’t meet the high standards we strive for.
The system can't navigate you to the verification if you didn't go to withdrawal.
Please provide more details so that we can help you. We're always here to assist🙌
Regards.
Better experience and support service…
Better experience and support service as you progress through the ranked tiers system
March 23, 2025
Unprompted review
Reply from zoome.casino
Hello, Liam.
Thank you for your kind words!
We’re delighted our at-your-fingertips support made your gaming journey smooth. Our team is here, every step of the way, ensuring you feel like a VIP at home. Enjoy the red-carpet treatment always😃
Variety of games
Variety of games
Easy deposits
Fast quick & easy withdrawals
March 23, 2025
Unprompted review
Reply from zoome.casino
We're over the moon that you found interesting games at Zoome Casino, Rickarli!
Our team thoroughly picks each title to ensure an exceptional and entertaining experience.
It's like having your own personal red carpet of thrilling games right at your fingertips🤌
Review
Great wide range of games good wins and loses name of the game love the security and safety of the website always good response to any questions I have and they always touch base with me to see how I am going
March 22, 2025
Unprompted review
Reply from zoome.casino
Dear Michelle, we really appreciate your kind words and 5-star review! It's fantastic to hear you're happy with our service. We work hard to provide top-notch support and a great gaming experience. Thanks for noticing and for your feedback!
The best online casinos I have played…
The best online casinos I have played at in a long time. The winnings just keep coming especially a jackpot win of 10000$. Their customer service is always there when I've needed help or had a question. Nd always polite and never give me greif. They could have more deposit bonuses but it does happen every so often they will send out a promotion. They also have cash back and percentage depends on your loyalty level. They could have a higher withdrawal through etransfer but their withdrawal times are better than most casinos I've come across. So it's my number 1 go to when I wanna sink my money somewhere. Keep up the good work.
March 20, 2025
Unprompted review
Reply from zoome.casino
Thank you for your kind words! We’re delighted our at-your-fingertips support and cashback made your gaming journey smooth. Our team is here, every step of the way, ensuring you feel like a VIP at home. Enjoy the red-carpet treatment always😃
Fastest withdrawals
Fastest withdrawals, great customer service and wide range of slots
March 21, 2025
Unprompted review
Reply from zoome.casino
Dear Jamie, we really appreciate your kind words and 5-star review. It's fantastic to hear you're happy with our service🙌
Don't want to sound corny, but we really work hard to provide top-notch support and a great gaming experience.
Thanks for noticing and for your feedback!
I have been playing at zoomed for…
I have been playing at zoomed for awhile now.few years and have had some luck. Easy cash out no problems.
March 18, 2025
Unprompted review
Reply from zoome.casino
Hello Charlene, thank you for your positive review!
We're delighted you're enjoying Zoome Casino and hope to see you around for a long time to come! We're committed to keeping the experience excellent for all our players.
Thanks for being with us!
I like playing games since it helps me…
I like playing games since it helps me relax, however any game ive played just gets my money.. not a single game ive won. Cash in almost $700 not a single penny was returned to me and no cash out. Thats why i quit playing it.
March 19, 2025
Unprompted review
Reply from zoome.casino
Hello there, we understand your disappointment with your gaming experience at Zoome Casino.
We aim to provide enjoyable entertainment. Yet, it's important to remember that casino games are based on chance, and outcomes can vary. Zoome only has famous and reputable game providers that have passed a thorough verification process.
Also, their games operate with certified Random Number Generators (RNGs) to ensure fairness and randomness in every outcome.
Please play responsibly, and we wish you a nice day.
Well set up
Easy access very interesting experiencing difficulty with winning I understand will get there one day I recommend zoomed casino to customers
March 1, 2025
Unprompted review
Reply from zoome.casino
Hi, Eunice!🙌
First of all, thank you! We really appreciate your positive review of Zoome Casino. It means a lot to us. We hope you continue to have a fantastic time playing with us.
Safe Fun Online Casino Destinaion
I have been playing online casino for some time. Trust and security of your banking information is key along with legitimate fair play. ZOOME online casino checks all those boxes for me and I always have great service and consistent safe entertaining slot play. I do wish there are more bonuses and I never won anything but I know the RTP is good on the slots and the service is always good.
March 9, 2025
Unprompted review
Reply from zoome.casino
Hello.
Thank you so much for your fantastic 5-star review and for sharing your positive experience with Zoome Casino. We appreciate you highlighting the trust, security of banking information, and our commitment to legitimate fair play — our top priorities, really.
We're also delighted to hear you consistently receive great service and enjoy our entertaining slot selection. We value your feedback regarding bonuses and are always looking for ways to enhance our promotions, so your suggestion is definitely noted.
Thanks for recognizing the RTP on our slots and for your understanding of how they work🙌
We're thrilled to have you as a valued member of the Zoome Casino community and look forward to continuing to provide you with a safe and enjoyable gaming experience!
I would give 5 stars if they have all…
I would give 5 stars if they have all of my favorite games. Good bonuses and fast withdrawal tho... Can you guys get Sweet dream bonanza extreme or Looneypop?
March 16, 2025
Unprompted review
Reply from zoome.casino
Hi Van!
We're collecting more and more games at Zoome. Yet, we should thoroughly evaluate every new game on several factors including security.
Anyway, we'd appreciate it if you could list slots we should pay attention to, and we will!
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