Wide range of clocks. Found perfect 14 inch clock with detailed specs, exactly what I wanted at excellent price and 10% off promo. Quartz mechanism is as accurate as an atomic mechanism. Shipping char... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
There was a boo-boo with my order because the discount didn't go through so I called Zoro and the customer rep was sweet as can be and fixed my issue instantly. Also, the very NEXT day I received my... See more
Company replied
Ordered two new APC SMT1500C UPS for a project and they were delivered in two days, in original APC boxes with quality assurance tests still attached! Order and tracking information was provided exped... See more
Company replied
The item was priced so affordable. It is a professional tool made shutting the water off so easy. The shipping was fast and so easy to track. It was a wonderful experience from start to finish. Thank... See more
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Company details
- Industrial Equipment Supplier
- Abrasives Supplier
- Appliance Parts Supplier
- Building Materials Supplier
- Fastener Supplier
- Safety Equipment Supplier
Written by the company
Looking for a specific item? Use our robust search tool to find it by name or keyword, or use our handy filters to narrow down our full assortment. You can also check out our whole selection of electrical supplies along with other tools or supplies to ensure you have all you need to tackle the job, especially if you're taking on a DIY project for the first time. Plus, when you shop at Zoro, you'll always enjoy competitive prices on tons of great brands you know and trust. We make the shopping experience as fast and seamless as possible with free shipping on orders over $50 for registered users, Net 30 payment terms for qualifying customers, and an unparalleled customer service experience. With over 12 million products, we are constantly adding to our assortment to get you what you need, fast.
Contact info
500 W. Madison St, Suite 4000, 60661, Chicago, United States
- (855) 289-9676
- we_hear_you@zoro.com
- zoro.com
4.1
Great
919 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shipment was delivered the next day…
Shipment was delivered the next day after ordering even though there was no extra shipping charge for overnight shipping. Very impressive.
October 8, 2025
Unprompted review
Reply from Zoro
Hi there,
Thank you for your great review.
At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.
If you need any further help, don't hesitate to reach out.
Regards,
Zoro Team
Great Selection
The Selection is vast. Almost anything you can think of they have. Was quick, easy and fast. Received the next day.
October 7, 2025
Unprompted review
Reply from Zoro
Dear Charlotte,
Thank you for taking the time to leave us a kind review.
We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us.
Warmly,
Zoro Team
Great experience
Product was as expected and described on the website.
Super fast shipping.
October 11, 2025
Unprompted review
Reply from Zoro
Hi there,
Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again.
If you need any further help, don't hesitate to reach out.
Best,
Zoro Team
Great selection of products and very…
Great selection of products and very fast shipping!
October 8, 2025
Unprompted review
Reply from Zoro
Dear Neil,
Thank you for taking the time to leave us a kind review.
We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us.
Warmly,
Zoro Team
The ordering online process was simple
The ordering online process was simple. The item was just what I ordered and it came faster than I expected. I also had a coupon, so i got the item cheaper than what others had it for.
October 7, 2025
Unprompted review
Reply from Zoro
Hi there,
Thank you for your great review.
At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.
If you need any further help, don't hesitate to reach out.
Regards,
Zoro Team
Easy to find the product and check out!
October 8, 2025
Unprompted review
Reply from Zoro
Hi there,
Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again.
If you need any further help, don't hesitate to reach out.
Best,
Zoro Team
I recently came across Zaro and found…
I recently came across Zaro and found what I was looking for, the prices were competitive and delivery was within days
October 6, 2025
Unprompted review
Reply from Zoro
Dear Daniel,
Thank you for giving us a kind review.
We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out.
Thanks,
Zoro Team
The package was recive on time,
The package was recive on time,
And The pages easy to navigate and carefully detailed.
October 7, 2025
Unprompted review
Reply from Zoro
Dear Elmer,
Thank you for taking the time to leave us a kind review.
We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us.
Warmly,
Zoro Team
I’ve ordered from Zoro many times
I’ve ordered from Zoro many times, and they’ve consistently been fast, accurate, and professional. The selection is massive — everything from industrial tools to small specialty hardware — and the prices are almost always better than competitors.
Every order I’ve placed arrived on time, well-packaged, and exactly as described. Their customer support is excellent too — quick to respond and genuinely helpful when I had a question about compatibility on one of my items.
Zoro has become one of my most trusted suppliers. If you want great prices, quick delivery, and dependable service, this is the place to buy from. Highly recommended!
October 11, 2025
Unprompted review
Reply from Zoro
Dear Ron,
Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience.
If you need any further help, don't hesitate to reach out.
Best,
Zoro Team
Zorro Likes & Dislikes
Like: expansive product availability & quick shipping
Dislike: Having to submit a tax exemption credit request after every purchase even though you have our firm's resale certificate on file. This is activity is automatic with all other on-line shopping platforms that we utilize upon an account being set up and having the resale cert on file.
Dislike: Cost of most items are very excessive compared to other on-line shopping platforms.
October 11, 2025
Unprompted review
Reply from Zoro
Dear Joe,
Thank you for your time and your feedback. We pride ourselves on providing great Customer Service, and we'd like to make things right for you.
We would like to get some more details about your experience. If you're able, please call our team at (855) 289-9676.
Warmly,
Zoro Team
They had what I needed
They had what I needed, fair price , and quick delivery.
October 9, 2025
Unprompted review
Reply from Zoro
Dear Richard,
Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again.
If you need any further help, don't hesitate to reach out.
Best,
Zoro Team
Amazing
Zoro has always been a great company to order & deal with. Never have issues when ordering or returning items. Fair deals.
October 9, 2025
Unprompted review
Reply from Zoro
Dear Cheryl,
Thank you for taking the time to leave us a kind review.
We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us.
Warmly,
Zoro Team
Great selection of tools and brands
Great selection of tools and brands, I was very pleased with how fast my order was shipped. I've purchased a lot of tools/clothing/furniture... you name it online and one important thing to ME is not getting gimmicked. The website looks professional and trusting, my order shipped when the confirmation email said it would and you didn't send me 300 spam-mails about other products you have that i never showed interest in. A big thank you for being a normal company where I can purchase tools not available at hardware stores from and not making me sign up for your rewards program.
October 3, 2025
Unprompted review
Reply from Zoro
Dear John,
Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience.
If you need any further help, don't hesitate to reach out.
Best,
Zoro Team
I have ordered before
I have ordered before. Each time the item came promptly and was just what I needed.
October 3, 2025
Unprompted review
Reply from Zoro
Dear Warren,
Thank you for your great review.
At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.
If you need any further help, don't hesitate to reach out.
Regards,
Zoro Team
Great vendor to have.
Competitive pricing, fast delivery, great customer service.
October 1, 2025
Unprompted review
Reply from Zoro
Dear Zach,
Thank you for your great review.
At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.
If you need any further help, don't hesitate to reach out.
Regards,
Zoro Team
Quality merchandise...fast service
October 2, 2025
Unprompted review
Reply from Zoro
Hi there,
Thank you for giving us a kind review.
We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out.
Thanks,
Zoro Team
quick and easy and a great price !
October 6, 2025
Unprompted review
Reply from Zoro
Dear John,
Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again.
If you need any further help, don't hesitate to reach out.
Best,
Zoro Team
ordering was easy
ordering was easy
the product I ordered was quality and the performance is excellent, more than what I expected.
October 7, 2025
Unprompted review
Reply from Zoro
Dear Caroline,
Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience.
If you need any further help, don't hesitate to reach out.
Best,
Zoro Team
Reply from Zoro
Dear Mr. C,
Thank you for your great review.
At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.
If you need any further help, don't hesitate to reach out.
Regards,
Zoro Team
Found the part easy
October 2, 2025
Unprompted review
Reply from Zoro
Dear Michael,
Thank you for taking the time to leave us a kind review.
We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us.
Warmly,
Zoro Team
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