While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Got scammed also...got my bracelets after 3 months...they were supposed to be gemstones and silver....I got c Glass beads and stainless steel ...could buy in dollar tree fir ten bucks Stay away ...... See more

Rated 1 out of 5 stars

IT’S A SCAM!!! STAY AWAY!!! Placed 2 orders for bracelets and chain w/ pendants ($500+) for my family as gifts, nothing received, customer service apologized after 3 weeks, said they shipped my order,... See more

Rated 1 out of 5 stars

Stay away, complete SCAM!! They’ve taken my money and haven’t sent me anything, customer service is a joke they ignore you and after months and months of trying they fob you off with a generic messa... See more

Rated 1 out of 5 stars

Zorrata sent the jewelry to a wrong address. The item was returned months ago and the allegedly send it to my home address. Sezzle finance my purchase was paid in full but they allegedly wrote that... See more

Company details

  1. Jewelry Designer

Written by the company

Designer men's jewelery/eyewear.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Got scammed also...

Got scammed also...got my bracelets after 3 months...they were supposed to be gemstones and silver....I got c
Glass beads and stainless steel ...could buy in dollar tree fir ten bucks
Stay away
...I asked for return and credit...they ignored me

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Shameless Scammers

I placed an order with Zorrata (#106460) and never received my item.

After payment, I got one automated confirmation email — and then complete silence. No tracking updates, no replies to emails or DMs.

Reading other reviews, it seems I’m not alone — many customers report the same experience. I honestly wish I had checked before ordering.

This feels like a company that takes your money and disappears. Avoid unless you enjoy chasing emails into the void.

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! There are out of business but you can still order and pay. The money is gone.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

IT’S A SCAM!!!

IT’S A SCAM!!! STAY AWAY!!! Placed 2 orders for bracelets and chain w/ pendants ($500+) for my family as gifts, nothing received, customer service apologized after 3 weeks, said they shipped my order, provided fake tracking numbers, promised some gifts for inconvenience, nothing received, had to spent ton of time disputing these charges. I bought from them before 3 Times over the years but right now with all these other reviews the company seems to be having financial problems or going out of business…. Stay away! Stay away! stay away!

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD !!!

FRAUD !!!! I would give no stars if I had a choice. It’s a company that takes peoples money..

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered my hubby a bracelet back in…

I ordered my hubby a bracelet back in 2017 and it was perfect! It lasted years but my hubby's wrist is pretty wide so it broke after almost 6 years passed. I wish I could find all the beads but I couldn't. I plan on purchasing more for my sons when they grow older.

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

I bought a bracelet from Zorrata

I bought a bracelet from Zorrata, waited for a while, and sent them an email and direct message from their social media page, but I got no response at all. Since when has this business become bad...

February 3, 2025
Unprompted review
Rated 1 out of 5 stars

This company is fake

This company is fake! Never received my orders, they are fukin criminals. I’m suing the shit out of them as we speak, fukin criminals, STAY AWAY FROM THIS FRAUDULENT COMPANY OR WHATEVER YOU WANT TO CALL THEM!!!

November 3, 2024
Unprompted review
Rated 1 out of 5 stars

Indeed nothing but a SCAM SORRY

Unfortunately I also never received the goods iPad for nor did Zoratta ever answered to my many emails

So yes it is a SCAM

luckily I paid with my Visa card so I will probably get my money back at least I hope so

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

One Word- SCAMMERS!!!!!!!!!

I made an online purchase worth around $220 on 20-06-24 and up till the moment of making this review, there has been no communication from them after the initial notification of purchase.
I have sent mails to them but there has been no response; i know i have been scammed but I'm just putting this out there for other unsuspecting people to not fall a victim as well.
Also, i was going through the email that was sent after i made the order and i noticed that the company address used to send the notification was from a shopify address and that's a scam right there.
STAY AWAY FROM THIS SITE AND COMPANY IF YOU DO NOT WANT TO LOSE YOUR MONEY.

June 20, 2024
Unprompted review
Rated 1 out of 5 stars

They took money, but did not confirm the order

My wife ordered sunglasses for me. Money were paid, but we never received order confirmation. Upon further request and trying to contact customer support via several platforms, our problem has been further ignored. As a result, we lost money and never received the order.

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

I would hesitate before ordering from…

I would hesitate before ordering from them. I ordered a bracelet for my son and they had said on my receipt it ships in 2-8 days and they will email me when it’s shipped. I have not heard a word from the about my order. Contacted them through their website twice yesterday and have heard Nothing back. Sent an email this morning to the email address which is on their website. No reply back. There is no contact phone number, I should have picked up on that before ordering. Save your money and do not buy anything from them. Calling my credit card company now.

November 15, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look