Zucchero Canada Reviews 

144
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Please stop sending me these, I keep rating your company, it will always be 5 stars, im really done filling this out, if I don't fill it out uou send it again and again, or your computer does, i will... See more

Company replied

Rated 5 out of 5 stars

Thank you for your service, my kid loves the diaper cream I make with cocoa for his sensitive skin. Buying a bulk order just makes sence. My ears also get a break from the complaints daddy... See more

Company replied

Rated 5 out of 5 stars

I have been buying Canada Cacao Company's cocoa mass, nibs, cocoa butter, molds, melter and books since I started my keto fine chocolate business in 2020. Their cocoa is superior. Their service is exc... See more

Company replied

Rated 5 out of 5 stars

Just received all my new chocolate molds, and I love them all. The polycarbonate molds are fantastic, many more cavities in each mold than others that I have purchased, are detailed and nice and dee... See more

Company details

  1. #2 of 2 best companies in Baking Supply Store
  2. #1 of 1 best companies in Catering Food and Drink Supplier
  3. #1 of 1 best companies in Confectionery Wholesaler
  4. #1 of 1 best companies in Food Machinery Supplier
  5. #1 of 6 best companies in Food Products Supplier
  6. #1 of 2 best companies in Wholesaler

Written by the company

Zucchero Canada, a division of Canada Cacao Company, opens doors to a realm of culinary joy. Discover the finest Venezuelan & Peruvian cocoa beans, chocolate molds, and baking supplies. We cater to chocolate lovers, pastry artisans, and home cooks. Our online store offers seamless access to premier pastry tools, fueling your culinary passion and illuminating your creations. Explore curated premium products, including Mol D art, CW, Pavoni Italia, FBM, and Martellato. Elevate your art with Bagatelle French flour and Venezuelan cocoa butter, all conveniently in one place. Proudly Canadian and Women-Owned, Zucchero Canada embodies culinary excellence and innovation. Your journey to culinary mastery begins with us!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

144 reviews

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4.6

All reviews

(144)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product all around.

Great product all around.
Especialy for pineal gland decalcification

March 23, 2026
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Reply from Zucchero Canada

Thank you for your feedback—we’re really glad you’re enjoying the product!

We appreciate you taking the time to share your experience 😊

Rated 5 out of 5 stars

Superior Cacao. Excellent Service.

I have been buying Canada Cacao Company's cocoa mass, nibs, cocoa butter, molds, melter and books since I started my keto fine chocolate business in 2020. Their cocoa is superior. Their service is excellent. I like that they are directly connected to the cacao farmers in their home country of Venezuela.

March 23, 2026
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Reply from Zucchero Canada

Thank you so much for your continued trust and support—it truly means a lot to us. We really appreciate you as a valued customer and are grateful to be part of your journey since the beginning.

We’re proud to stay closely connected with cacao producers in Venezuela and bring that quality directly to you 

Thank you again—we’re always here for you 😊

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great product! Very happy :)

March 10, 2026
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Reply from Zucchero Canada

Thank you so much for your feedback! We’re really glad you’re happy with the product and the fast delivery.

We truly appreciate your support 😊

Rated 5 out of 5 stars

Happy with my experience. Will order again.

Great products with no shipping hassles. Would recommend!

February 23, 2026
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Reply from Zucchero Canada

Hi Tina,

Thank you so much for your kind feedback! We’re really happy to hear you had a smooth experience and enjoyed the products.

We truly appreciate the recommendation and look forward to your next order 😊

Rated 5 out of 5 stars

Very satisfied with my experience with…

Very satisfied with my experience with Zucchero. The order was processed and delivered very fast.

March 9, 2026
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Reply from Zucchero Canada

Thank you so much for your kind feedback! We’re very happy to hear you had a great experience and that your order arrived quickly.

We truly appreciate your support 😊

Rated 4 out of 5 stars

Very good service and products quality

Very good service and products quality! Would buy again if anything please improve shipping process.

February 27, 2026
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Reply from Zucchero Canada

Hi Meng Kwong,

Thank you for your feedback—we’re really glad you’re happy with the product quality and service!

We also appreciate your note about the shipping process and will definitely look into improving it. Hope to serve you again soon 😊

Rated 5 out of 5 stars

Used this for the yyc hit chocolate…

Used this for the yyc hit chocolate fest with get success

February 1, 2026
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Reply from Zucchero Canada

Hi Jessica,

That’s amazing to hear — congratulations on your success at YYC Hot Chocolate Fest! ☕🍫

We’re so proud that you used our product for the event and that it helped you achieve great results. Being part of our customers’ creations — especially at local events in Calgary — truly means the world to us.

Thank you for trusting Zucchero Canada, and we can’t wait to support your next delicious project!

Rated 5 out of 5 stars

It was a wonderful experience with…

It was a wonderful experience with Zucchero! Great communication with the team, very quick shipping and the chocolate molds are of great quality! I can’t say enough about how the Zucchero team was very helpful and supportive! Thanks for the wonderful experience. Definitely, I will
Be a regular customer!

February 11, 2026
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Reply from Zucchero Canada

Hi Nour, Wow — thank you so much for your kind words! 🤍

It truly means a lot to our entire team to hear that you had a wonderful experience with Zucchero. We work hard to provide clear communication, fast shipping, and premium-quality chocolate molds, so knowing that this made a difference for you is incredibly rewarding.

Your support and trust in us motivate us to keep improving every day. We’re so happy to have you as part of the Zucchero family — and we look forward to serving you again very soon!

Thank you again for choosing Zucchero.

Warmly,
The Zucchero Canada Team 🍫

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
and a perfect shopping experience

February 4, 2026
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Reply from Zucchero Canada

Hi Lilach, Thank you so much! 🤍

We’re so happy you had a great experience with us. We truly appreciate your support and look forward to serving you again soon! 🍫

Rated 1 out of 5 stars

Poor Expensive Shipping!

Poor Expensive Shipping!
I would prefer to choose my Shipping Options !
I paid a lot to have Purolator make me drive 2 hours both ways to pick up my chocolate mould.
Fed Ex delivers to my door!
Never Again!

January 19, 2026
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Reply from Zucchero Canada

Hi Kelly,

We’re truly sorry for your experience and understand how frustrating that must have been.

We work with multiple carriers and always choose the best available option for each area based on reliability and delivery times. That said, we have also received complaints from different carriers, including UPS and FedEx. Unfortunately, delivery handling and pickup requirements are not something we can control 100%.

That said, we really appreciate your feedback. For future orders, you are welcome to leave a note at checkout requesting FedEx as your preferred carrier, and we will do our best to accommodate your request whenever possible.

Thank you for bringing this to our attention — your feedback helps us improve!

— Zucchero Canada

Rated 5 out of 5 stars

I purchased it from Japan

I purchased it from Japan, and I was relieved to receive so many emails detailing the delivery process and the current location of my package. I was also impressed that it arrived so quickly.

February 2, 2026
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Reply from Zucchero Canada

Hi Mariko,

Thank you so much for your kind words! We’re really glad to hear that the updates gave you peace of mind, especially with an international order from Japan. Keeping our customers informed every step of the way is very important to us.

We’re also happy it arrived quickly! Thank you for trusting us and for choosing Zucchero Canada — we truly appreciate it ;)

Rated 5 out of 5 stars

white chocolate and coca butter

good product and delivery within the expected time thank you

January 23, 2026
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Reply from Zucchero Canada

Thank you so much for your kind feedback! We’re glad to hear you were happy with the white chocolate and cocoa butter, and that everything arrived within the expected time.

Thank you for choosing Zucchero Canada — we truly appreciate your support!

Rated 5 out of 5 stars

First rate experience

No complaints! Massive variety of products to choose from, quick to ship, delivery without a hassle. Everything in my order as I expected.

January 14, 2026
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Reply from Zucchero Canada

Thank you so much! We’re really happy everything met your expectations 😊

Rated 2 out of 5 stars

One of the bags had a broken seal…

One of the bags had a broken seal leaving a flour mess in the packaging.

January 2, 2026
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Reply from Zucchero Canada

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused by the broken seal and the mess in the package. This is certainly not the experience we want for our customers.

On your next order, we will make sure to include an additional bag at no charge as a gesture of goodwill 😉. We’ll also take extra care with packaging to ensure everything arrives in perfect condition.

If you feel comfortable doing so after this is resolved, we would truly appreciate it if you could consider updating your review. Your feedback is very important to us and helps us continue improving.

Thank you again for your understanding and for choosing Zucchero Canada.

Rated 5 out of 5 stars

Product was well packaged

Product was well packaged, arrived early , the tracking is always updated.

The product is nothing compared to others. Price is well worth it.
Thank you!

December 31, 2025
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Reply from Zucchero Canada

Thank you! We’re glad to hear everything arrived early, well packaged, and that you’re happy with the quality. We truly appreciate your support.

Rated 5 out of 5 stars

I'm really satisfying with our…

I'm really satisfying with our cooperation. Delivery was quick! Great product.
Thanks for your service.

December 18, 2025
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Reply from Zucchero Canada

Thank you! We’re glad to hear you’re happy with the product and the fast delivery ;)

Rated 5 out of 5 stars

2nd purchase of cacao ~ easy to deal…

2nd purchase of cacao ~ easy to deal with and high quality beans

December 2, 2025
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Reply from Zucchero Canada

Thank you for your continued support! We’re delighted to hear this was your second purchase and that you found the process easy and the cacao beans high quality. We truly appreciate your trust and look forward to serving you again :)

Rated 5 out of 5 stars

Flour came safe and well packaged…

Flour came safe and well packaged within the timeframe given . Very smooth transaction, will be using regularly .

November 25, 2025
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Reply from Zucchero Canada

Thank you so much for your feedback! We’re glad to hear the flour arrived safely, well packaged, and within the expected timeframe. It’s great to know everything went smoothly — we truly appreciate your trust and look forward to serving you regularly.

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