Zucchero Canada Reviews 

144
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Please stop sending me these, I keep rating your company, it will always be 5 stars, im really done filling this out, if I don't fill it out uou send it again and again, or your computer does, i will... See more

Company replied

Rated 5 out of 5 stars

Thank you for your service, my kid loves the diaper cream I make with cocoa for his sensitive skin. Buying a bulk order just makes sence. My ears also get a break from the complaints daddy... See more

Company replied

Rated 5 out of 5 stars

I have been buying Canada Cacao Company's cocoa mass, nibs, cocoa butter, molds, melter and books since I started my keto fine chocolate business in 2020. Their cocoa is superior. Their service is exc... See more

Company replied

Rated 5 out of 5 stars

Just received all my new chocolate molds, and I love them all. The polycarbonate molds are fantastic, many more cavities in each mold than others that I have purchased, are detailed and nice and dee... See more

Company details

  1. #2 of 2 best companies in Baking Supply Store
  2. #1 of 1 best companies in Catering Food and Drink Supplier
  3. #1 of 1 best companies in Confectionery Wholesaler
  4. #1 of 1 best companies in Food Machinery Supplier
  5. #1 of 6 best companies in Food Products Supplier
  6. #1 of 2 best companies in Wholesaler

Written by the company

Zucchero Canada, a division of Canada Cacao Company, opens doors to a realm of culinary joy. Discover the finest Venezuelan & Peruvian cocoa beans, chocolate molds, and baking supplies. We cater to chocolate lovers, pastry artisans, and home cooks. Our online store offers seamless access to premier pastry tools, fueling your culinary passion and illuminating your creations. Explore curated premium products, including Mol D art, CW, Pavoni Italia, FBM, and Martellato. Elevate your art with Bagatelle French flour and Venezuelan cocoa butter, all conveniently in one place. Proudly Canadian and Women-Owned, Zucchero Canada embodies culinary excellence and innovation. Your journey to culinary mastery begins with us!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

144 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(144)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Cacao beans and awesome quick…

Fantastic Cacao beans and awesome quick service

November 12, 2025
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Reply from Zucchero Canada

Thank you so much for your great feedback! We’re happy to hear you loved the cacao beans and that the service was quick. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Love my chocolate molds!

Just received all my new chocolate molds, and I love them all. The polycarbonate molds are fantastic, many more cavities in each mold than others that I have purchased, are detailed and nice and deep.
I cannot wait to start using them for my chocolate Christmas gifts.

October 14, 2025
Rated 4 out of 5 stars

Not good I waited all day for two days…

Good customer service

August 18, 2025
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Reply from Zucchero Canada

Hi Yi,

We’re truly sorry for your delivery experience and completely understand how frustrating it must have been to wait two days only to have to pick up such a heavy package yourself.

Delivery is handled by FedEx, and we regret that they did not reach out by phone or email as expected. Unfortunately, since we were not contacted earlier about this issue, we were unable to step in and assist you at the time.

We sincerely apologize for the inconvenience caused. Your feedback is very valuable, and we will follow up with FedEx to help avoid situations like this in the future.

Rated 5 out of 5 stars

Great service

Great service, good product and the best price .

July 16, 2025
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Reply from Zucchero Canada

Hi Anis! We’re happy to hear you were pleased with our service, product quality, and pricing. Your support means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Quality products delivered promptly

Quality products delivered promptly, what more can you ask for?

July 3, 2025
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Reply from Zucchero Canada

Thank you for your great review, Rodrigo!
We're so glad to hear you're happy with the quality of our products and the prompt delivery. Your satisfaction is exactly what we aim for — we truly appreciate your support!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good prices, easy to order.

June 23, 2025
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Reply from Zucchero Canada

Hi Louise! Thank you for your feedback!
We’re glad you had a smooth experience with quick delivery, great prices, and an easy ordering process. Looking forward to serving you again!

Rated 5 out of 5 stars

Nice one

Good selection, top quality. One of the best store definitely.

June 23, 2025
Unprompted review
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Reply from Zucchero Canada

Hi Mason, Thanks so much for your kind words! We're delighted you’re happy with our service, quality, and pricing. Your feedback motivates us to keep doing our best!

Rated 5 out of 5 stars

my favorite store in Canada!

Fantastic!!!!!

June 3, 2025
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Reply from Zucchero Canada

Hi Clifford, Wow — thank you so much!
We're honored to be your favorite store in Canada 🇨🇦! Your excitement means the world to us. We can’t wait to serve you again soon!

Rated 5 out of 5 stars

Great selection of products

Great selection of products, and shipping arrived very fast! Highly recommend!

May 8, 2025
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Reply from Zucchero Canada

Hi Marina, Thank you for the wonderful review!
We’re so glad you enjoyed our product selection and fast shipping. Your recommendation means a lot to us — thank you for choosing Zucchero Canada!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, quality product

April 21, 2025
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Reply from Zucchero Canada

Hi Tuan, Thank you for your kind words!
We’re happy to hear you were pleased with the fast shipping and product quality. We look forward to serving you again!

Rated 5 out of 5 stars

Great communications

Great communications, fast turnaround time.. and very considerate company....

March 4, 2025
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Reply from Zucchero Canada

Hi Darryl! Thank you so much for your thoughtful review!
We’re glad you appreciated our communication, quick turnaround, and care. It’s always our goal to provide a considerate and smooth experience from start to finish!

Rated 5 out of 5 stars

Great costumer service

Great costumer service, amazing products and good prices

March 27, 2025
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Reply from Zucchero Canada

Hi Laura, Thank you for your amazing feedback!
We’re so happy to hear you enjoyed our customer service, products, and pricing. Your support means a lot to us!

Rated 5 out of 5 stars

Would recommend!

Would recommend! Really good products and great service.

October 1, 2024
Unprompted review
Zucchero Canada logo

Reply from Zucchero Canada

Hi Robert, Thank you so much for the recommendation!
We’re thrilled you’re happy with our products and service. It means a lot to have your trust and support!

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