stay away from this insurance company
stay away from this insurance company. they do not honor what they say, and wrongly advertise their service with fine prints which are not properly disclosed. Even with support of the vet that a procedure is required on medicinal grounds, they do not honor it!! Cheating company if you ask me!!
Reply from Panda Tierversicherung
Dear Mr. Balakrishnan,
first of all, thank you for taking the time to provide your personal feelings with regards to our services. We wish to reiterate that transparency is of utmost importance to our company. This is why our insurance conditions are placed on our website for download to all persons interested in PANDA. We are very sorry to hear about your disappointment and are eager to clarify the situation. My colleague has reached out to you via email and we hope to get a chance to speak to you to better understand the case at hand and help resolve it.
We wish you and your beloved pet a pleasant rest of the week.
Sincerely,
the PANDA Serviceteam