Bad service
I will only give one star because I have to, I tried to change my pickup time to the airport In Naples and was told I couldn’t.
The taxi driver then contacted me, I explained I would not be leaving that early, they still turned up and waited for 15 minutes as that was their policy.
Terrible customer service, no dynamic thinking or making it easy for customers to change times in advance of pick up.
Thank you for all your help 🙁 Sean
Reply from Taxi2Airport.com
Dear Sean,
Thank you for bringing this to our attention.
First of all, we would like to apologize for any inconvenience caused. We would like to inform you that your feedback on the experience will be processed in order for our team to keep improving our services so we can avoid having this problem in the future as our aim is to provide a free-stress ride.
We once again apologize for any inconvenience caused and remain at your entire disposal for whatever query, doubt, or clarification you may require, and we thank you for providing us with your feedback.
Kind regards,
TransferZ support team