Were the drivers courteous? Yes. Would I use the again? No. We booked through Expedia directly for a Meet and Greet in the airport and a private mini bus, we didn't get either. They sent pick up location clear as day in an email when in which they didn't send the driver to, but an alternate location so we had to call asking where the driver was and wait for him to arrive at the correct location. It definitely wasn't a minibus we were picked up in either. When travelling with the elderly and a cane, this wasn't ideal at all. Expedia tried reaching out the company and there was no compromising. We even called prior to pick up to confirm all the details and they still didn't deliver. We paid extra for the service and felt we really didn't get it and it's unfortunate that this company is taking advantage of the situation.