Peter Squibb

A visit at Christmas to the factory shop was delightful and prompted me to purchase a pottery experience for my daughter and son in law as a birthday gift.
I was extremely disappointed that I could only get vouchers which I somehow have to E ticket them to her?
What is wrong with posting a nice card with the vouchers and experience on to go direct or post on? I would have been more than prepared to pay the extra for this and given the choice I’m sure others would also. This would in my opinion enhance the gifting experience which is important.

Warren and his team have been very helpful and have supplied a superb Huxley sofa. Outstanding manufacturing quality and the highest quality leather.
After a lot of research I found S W James provide the best quality and price combination available.
Would recommend you check out this company before purchasing elsewhere.

Very disappointed,
I am a regular customer and this is the second time I have been sent damaged goods.
The first time I emailed customer services explaining that most of the packets of the organic beef supper had split and leaked into the box. I recieved no reply!,
!!
I let it pass,and now once again 6 of the packs seals are split again.
Of course I have thrown them because I won’t give my beautiful Labrador open products.
I have taken photos and appear unable to email customer services.So thought I would phone only to have the person answering cut me off as soon as I started to explain !!

Delivered on time and kept me well informed.

My parcel has not arrived.Details say it’s in Stoke?
I live nowhere near Stoke!!

Item as described, came in good time. Satisfactory experience.

Came on time, great price. Had to send first one back as too small , refunded ,no problems.

Hadn’t received a refund for my returned goods. Contacted Debenhams customer service , had a reply the next day and problem was sorted by Umair who was extremely helpful. Thank you Umair !.

Lovely quality, delivered promptly.

Good products. Delivery on time. What’s not to like?

Prompt delivery , good communication .

Very helpful and knowledgeable.
Found just what was needed.
Thanks

I recently wrote a review because I hadn’t received my product . But this was dealt with promptly and I’m now very happy with the product and service. Thank you.

Haven’t received it yet after eight plus days !Still waiting to hear from customer service.

Wonderful! Got just what I wanted at a great price, free and prompt delivery.Who could ask for more! Thank you.