Brigid Wells

Excellent customer service.

Always had a representative ready to talk and resolve issues.

On time; as described.

I'm a psychotherapist and the health of my mind and my client's minds, is central to my work; Allithiamine (Vitamin B1) 50 mg 250 caps - Ecological Formulas has changed my processing capacity dramatically and clients are healing from trauma, with this supplement supporting the neurological processes, while they improve their psychological processing. It's really life changing.

Flexible, when I needed to make a change; very easy to make change online.

Quick and efficient, friendly and proffered.

I found the reflections on my answers surprisingly insightful. The 'matches' seem to be good, so far.

Very quick and easy to purchase; several payment options.

ManoMano were able to follow up a difficulty I had with the quality of one of their chairs. They kept in touch with me very regularly, to check that they had understood the complaint and follow up the response. I was satisfied with their response and very satisfied with their communication.

Easy process of ordering Flare Audio products.

Now they've arrived and I'm blown away by how they change my experience of conversations and crowded places. These should be prescribed for ASD and other sensory processing difficulties. Thank you; I hope you get more research to become a medical device on prescription...

I feel that I was aggressively sold a contract linked to the company I work for, I wanted time to read the terms and conditions, and had imagined that I would have 14 days to review the contract; but there is no 14 days cool off period when it is considered 'business to business'; the 'credit check' however, was done on my personal history / credit score details.

Immediately after agreeing to the contract, I had no service for a week, and no way of addressing this; Prestige do the selling, (of a contract that I have subsequently found to be ill-fitting due to the traveling that I do); but Plan.com determine the terms; which cover / allow for any failure on their part. Plan.com took no responsibility for how their contracts are sold; and Prestige took no responsibility for any failures of the service, following the sale.

I am now unable to leave an inadequate service contract for 3 years and would have to buy my way out of the contract - around £845.

There has been no formal complaints procedure and no accountability between Prestige and Plan.com service. They were all helpful on the phone, but I don't feel that they have addressed the issues presented. I spent more than 2 days and many hours of emails and phone calls, trying to resolve the problems, which resulted / and continues to cause a loss of business / personal communications, and a lot of stress.

All the automated email replies I receive say: 'We understand that you may be experiencing difficulties using our service...'

I have experienced many difficulties, including payments and data roaming charges.