001 Translations Reviews 82

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Super experience - I called a lot of different companies and 001 Translations stood out from the get go. They were very fast to respond, very competitively priced, easy to use and super fast at gettin... See more

Company replied

Rated 1 out of 5 stars

my lawyer confirmed that it is not as "traduction agréé" acceptable in Quebec and i remember when i called last week I CLEARLY asked the lady " is this service or your office stands for a Bureau Agré... See more

Company replied

Rated 5 out of 5 stars

The form to fill online is very clear and simple. My document translation was 100% accurate and the completion/delivery even faster than promised. The fee was very reasonable too so I can only give to... See more

Company replied

Rated 1 out of 5 stars

Had used 001 translation before with no issues, so was happy to use them to translate my marriage certificate for visa purposes. Big mistake!! 6 months into waiting for a visa outcome (unable to work,... See more

Company replied

Company details

  1. Translator

Written by the company

Official translations in 70 languages by official translators all over the UK! Fast and cheap. Ask for our free quote. We translate in the following languages: Albanian, Algerian, English, German, American, Arabic, Armenian, Azeri, Basque, Bengali, Belarusian, Bosnian, Brazilian, Bulgarian, Cambodian, Cantonese, Catalan, Chinese, Sinhalese, Korean, Croatian, Dari, Danish, Spanish, Latin American Spanish, Estonian, Farsi, Filipino, Finnish, French, Georgian, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Icelandic, Japanese, Kurdish, Latvian, Lebanese, Lingala, Lithuanian, Macedonian, Moroccan, Mexican, Moldovan, Mongolian, Dutch, Nepalese, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Urdu, Uzbek, Ukrainian, Vietnamese


Contact info

3.9

Great

TrustScore 4 out of 5

82 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Unprofessional service... I received someone else's document

A generous rating after receiving another document at first with someone else's details - it's worrying to think that another client could have received my document (with my sensitive personal information!). However, a quick response and receiving my correct document were appreciated... Despite this, I had to correct the reproduction of a code, which was the main concern. Otherwise, I found that a few renderings into English were not at all idiomatic and would have quite simply benefitted from some more careful attention (a couple instances of which I suggested and the translator accepted). As a translation student myself, I do think that this accuracy is important in a service such as translation, even more so when paying! Although I ended up with a translated document, without an apology for the unprofessionalism and inconvenience of receiving someone else's document, I am uncertain whether I would use this company again...
Good luck.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Super service, would reccomend

I made a number of enquiries to companies to translate some documents, this one called me back almost strait away, the project manager was super helpful & the cost was one of the best I recieved. I sent copies of the documents & the price quoted was the price I paid, I submitted the translations to the appropriate embassy for legalistation & there was a problem, however, this had nothing to do with 001 Translations, in fact it was the information from the embassy that was incorrect, however, 001 translations were absolutely superb in their response & it was sorted, The project manager helped me all the way & it was so refreshing to have such a pleasant experience if I could give a 6th star I would, very happy here is an extra star *.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

The worst experience using this company…

The worst experience using this company would not recommend. Translation requested and paid for the 1 day service- this did not happen despite expressing the importance of needing this to travel to see my father who has experienced an accident and is in a coma abroad. After a constant battle and chasing this up despite them knowing the stressful situation I am in as this passport is for my new born baby. They finally admitted it would be late, then translated the letter but missed important dates from the letter and are now not responding to any form of communication. The people who work here lack empathy and communication skills and now might be the reason I am unable to be with my father at a time of life and death. Issue still currently unresolved.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

100% Satisfied.

Thank you very much, I am very pleased. I was lucky to find a quick and truly knowledgeable translation agency. I'm 100% sure I'll ask them again if I need it.

July 21, 2025
Unprompted review
001 Translations logo

Reply from 001 Translations

Thank you so much for your kind words! At 001 Translations UK, we are delighted that you found our certified translation service quick, accurate, and reliable. We strive to provide professional translations that meet official requirements and your satisfaction motivates us to keep delivering top-quality results. Looking forward to assisting you again whenever you need trusted translation support.
— 001 Translations UK

Rated 5 out of 5 stars

Avaibality

Great service, fast and efficient, and always reachable by email, SMS, or phone.

July 1, 2025
Unprompted review
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Reply from 001 Translations

We truly appreciate your positive feedback! At 001 Translations UK, our priority is to remain responsive and available through email, SMS, and phone to ensure every certified translation is delivered smoothly and on time. Thank you for recommending our fast and professional service — your trust means a lot to us.
— 001 Translations UK

Rated 5 out of 5 stars

Fast service and support

I’m happy with the service provided. Beatriz and Stuart were extremely helpful, responded quickly, and delivered a fast and accurate translation. The price was also very reasonable. Thank you!

May 31, 2025
Unprompted review
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Reply from 001 Translations

Thank you for highlighting our team’s efforts! We are glad that Beatriz and Stuart were able to provide you with excellent communication and a fast, accurate certified translation at a fair price. At 001 Translations UK, professionalism and customer care always come first. We look forward to helping you again in the future!
— 001 Translations UK

Rated 1 out of 5 stars

not acceptable and lie

my lawyer confirmed that it is not as "traduction agréé" acceptable in Quebec and i remember when i called last week I CLEARLY asked the lady " is this service or your office stands for a Bureau Agréé in Quebec" THEN OPTED FOR THIS SERVICE...and she clearly said yes it is that is why i opted to proceed, but now my lawyer said it is not at its also shows American which is not certified and approved in Quebec. They just said yes for the money and thats it

May 4, 2025
Unprompted review
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Reply from 001 Translations

Dear Suz'na,

Thank you for reaching out. We completely understand your situation, and we apologize for any confusion that may have occurred. Please rest assured that we can absolutely provide you with a translation that is approved for a Bureau Agréé in Quebec. However, this depends on the option you selected in your initial quote.

We strongly encourage you to get back in touch with us so that we can help guide you to the correct option and ensure that your translation is accepted by the relevant authorities in Quebec.

We are happy to assist with any further questions and to help resolve this matter promptly.

Best regards,
001 Translations

Rated 5 out of 5 stars

001 Translations is so helpful and fast!!

001 Translations has helped me several times this year in getting official affidavits translated for Brazil and Spain, among others. Their translations are accurate and they always deliver on time (and sometimes a bit early!) Highly recommend!

June 5, 2025
Unprompted review
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Reply from 001 Translations

Thank you for your kind words, Ava! We are thrilled to have helped you with your translation needs multiple times. It's wonderful to hear that our services have met your expectations. We look forward to continuing our partnership in the future!

Rated 5 out of 5 stars

Amazing and so fast

Amazing and so fast! Very professional, kind, and efficient. Thank you!!!!!

May 19, 2025
Unprompted review
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Reply from 001 Translations

Thank you for the fantastic review, Mahe! We’re glad to hear that you found our service professional, fast, and efficient. We appreciate your trust in us and are here anytime you need further assistance!

Rated 5 out of 5 stars

Fast when necessary

Fast when necessary! They turned an urgent document around over the weekend (for a nominal fee of course but it was business-critical)

March 22, 2025
Unprompted review
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Reply from 001 Translations

Thank you, Ava! We are so glad that we could assist you with your urgent document over the weekend and deliver it promptly. Your satisfaction is our top priority, and we appreciate your continued trust in our services!

Rated 5 out of 5 stars

Exceptional service from 001…

Exceptional service from 001 Translations! Every staff member I spoke to was very polite and patient with my numerous calls and enquiries. Translation was done to my satisfaction and they delivered a prompt service as well. I highly recommend!

March 19, 2025
Unprompted review
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Reply from 001 Translations

Thank you for your excellent feedback, Jess! We’re delighted to hear that you found our service prompt and to your satisfaction. It’s always a pleasure to help, and we’re glad that our team could assist you in a timely manner!

Rated 5 out of 5 stars

Very speedy professional service

Very speedy professional service. Would definitely recommend them. All the agents are very helpful and knowledgeable.

January 17, 2025
Unprompted review
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Reply from 001 Translations

Thank you for the glowing review, Elizabeth! We are happy to hear that you had a speedy and professional experience with us. Your recommendation means a lot to us, and we’re here whenever you need further assistance!

Rated 1 out of 5 stars

The translation service was highly unprofessional

I requested the translation of two small documents from Portuguese to French, and fortunately, I had someone to review the translation. Many phrases were translated inaccurately, making no sense, and there were several typos as well. This company is completely unprofessional.

December 18, 2024
Unprompted review
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Reply from 001 Translations


We apologize for the inconvenience you've experienced and truly regret that the translation did not meet your expectations. We take feedback like yours very seriously, as we strive for accuracy and professionalism. It is disappointing to hear that our service fell short in this instance. We would like to investigate this matter further and make things right. Please contact us directly so we can address your concerns and offer a solution. We are committed to improving our services and ensuring better experiences in the future.

Best regards,
001 Translations

Rated 5 out of 5 stars

Navigation on website was easy

Navigation on website was easy. Email response by associates was fast and direct phone numbers were available if needed.

November 17, 2024
Unprompted review
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Reply from 001 Translations

Thank you for the positive feedback, Susan! We’re glad you found our website easy to navigate, and we’re happy to know that our fast email responses and accessible phone support helped you. We’re always here to assist you!

Rated 5 out of 5 stars

Thank you

Thank you! Your service was wonderful and unexpectedly quick! 😊

October 10, 2024
Unprompted review
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Reply from 001 Translations

Thank you for your kind words, Ana! We’re thrilled that our service was quick and exceeded your expectations. We truly appreciate your feedback and are here for any future translation needs!

Rated 2 out of 5 stars

Poor experience

Poor experience! Common errors were made and had documentation redone over 3 times. Also, I didn’t get the final document by post for almost two weeks and had to ring a couple of times to chase them up.

September 5, 2024
Unprompted review
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Reply from 001 Translations

We sincerely apologize for the poor experience you had with our service. This is certainly not the standard we aim to provide. We understand your frustration with the delays and repeated errors, and we regret the inconvenience caused. Regarding the postal delay, please note that the postal service is beyond our control, and we cannot influence delivery times. However, we are reviewing our processes to ensure the quality of our translations meets the highest standards. Please reach out to us directly if you’d like to discuss this further, and we’ll do everything we can to make things right.

Best regards,
001 Translations

Rated 5 out of 5 stars

the are weary good company to work wet .

August 20, 2024
Unprompted review
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Reply from 001 Translations

Thank you for the great review, Daniel! We're so glad to hear that you had a positive experience with us. It’s wonderful to know that you found our services reliable, and we look forward to continuing our collaboration!

Rated 3 out of 5 stars

Slow and poor quality

Paid for a 1 day service with special delivery return on Friday at 14:14.Got an email with a proof at 07:29 on Tuesday and eventually the envelope arrived on Wednesday.
Translation arrived on a very flimsy b/w photocopy of the translation with a red stamp saying certified translation and a blue stamp and signature on the bottom.
I am used to seeing the original (or photocopy of the document) stapled to the translation and stamped or embossed together. This is ridiculously sloppy work.

July 17, 2024
Unprompted review
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Reply from 001 Translations

Thank you for sharing your feedback, Richard. We deeply regret that your experience with us did not meet your expectations. We apologize for the delay in delivery and the issues with the presentation of the translation. We strive to deliver not only timely services but also high-quality results that our clients can rely on.

We understand how important it is to receive official translations with the correct presentation, and we will review our processes to ensure that this is consistently maintained. We value your input and would like to make this right, so please don't hesitate to contact us for any further assistance or concerns.

We appreciate your patience and hope to improve your experience in the future.







Rated 5 out of 5 stars

Very happy to recommend this company.

Very happy to recommend this company.
Good helpful telephone calls, quick translation from Spanish to english.

June 14, 2024
Unprompted review
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Reply from 001 Translations

Thank you for the fantastic review, Graeme! We are happy to hear that you had a great experience with our team and that we could help you with your translation needs quickly and efficiently. We look forward to working with you again soon!

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