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Rated 5 out of 5 stars

I had a leak on 1 of my radiators so I called them out. Martin and Dale the 2 gas engineers came. They rang ahead saying they were coming. So polite and cheerful. Did a great job and very respectful... See more

Rated 1 out of 5 stars

Wouldn’t even give a 1 star Fitted an ideal boiler on Friday Within less then an hour heating not working Then noticed a pipe not connected properly Water leaking Contacted them sever... See more

Rated 5 out of 5 stars

Dale 3136 and his apprentice arrived to repair our dishwasher today. They completed the job in timely and neat manner, very cheerful and friendly. We hope that their employers will recognise their... See more

Rated 5 out of 5 stars

Great service from 0800 lads ! Efficient …. Thorough …. Clean …. They know their stuff . Was a pleasure to have them in our home working . Loft insulation ,Vents , Fans ,New Boiler , Radiator th... See more

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4.2

Great

TrustScore 4 out of 5

163 reviews

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Rated 5 out of 5 stars

James cann

James cann

James called promptly and advised of eta. He arrived earlier which was fantastic. He was very efficient and friendly. A great representative for the company.

March 30, 2021
Unprompted review
Rated 5 out of 5 stars

Dishwasher stopped heating - Nigel Groves

Dishwasher stopped heating so organised a repair (job number 4547491) between 8am and 4pm. Engineer rang at 0850 to advise he would arrive between 12 and 2pm, and turned up just after 1230. After providing him with my observations he pressed a couple of buttons on the dishwasher, which confirmed what I told him. Within minutes the integrated machine was removed and then a replacement part fitted, and then as quickly reinserted. Then came the diagnostics! All unexpected and super efficient. Nigel left the work area clean and tidy and maintained an excellent professional demeanour at all times. Cannot recommend Nigel and his technical knowledge and abilities enough.

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

Nick Woon

Nick Woon. Replaced my heating element in my oven well polite very efficiently done. All covid regulations was met would highly recommend very happy customer 😀😊

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

Steve arrived promptly at agreed time…

Steve arrived promptly at agreed time ,he was very informative on all the work he carried out . I couldn't thank him enough for a professional service . Would highly recommend this service in particular Steve Bean

March 12, 2021
Unprompted review
Rated 5 out of 5 stars

James cann 4526139

James cann 4526139

Excellent service gave plenty of notice of arrival fixed quickly and checked everything was working befkre he left. Explained everything abkut why it stopped working. Overall Excellent service.

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

Richard Tonks

Richard Tonks arrived on time, was very pleasant and professional. Completed the job quickly and effectively.
What more could we ask?

Job no. 4499089

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Bush cooker heating element

Engineer Name: Alex
Engineer Number: 3709
Job Number: 4406481
The engineer arrived slightly early, wore a face mask and gloves where possible, got on with the job at hand so fast and efficiently, and was so polite and helpful throughout. I can't rate this service highly enough, and now I'm happy to say I can cook a good home meal and bake some cakes as a result!

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Customer service response

Had an extremely rapid response phone call this afternoon in regards to a new boiler enquiry. Spoke to Niall who was a lovely gentleman. Very thorough and reassuring in his explanation of the procedure.

February 16, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible service! AVOID!

Absolutely horrible service! I have been waiting for my Miele dishwasher repair for two months already since I paid the deposit! They arranged the appointment for 5th of February but today I got a message from an allocated engineer that they ordered the wrong part and have to reorder and rebook the appoitment!! Another two months without the dishwasher?!!
I called the head office but they couldn’t help as well just wished me a good weekend!

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

0800 Repair: Job reference 4398474

The engineer arrived on time to fix my washing machine. The first thing she did was to run a series of tests to make sure there were no electrical faults, either with the supply in general or the machine, and then took the time to understand the problems I'd been having with the appliance. The new parts were then fitted, further diagnostic checks performed and the machine tested. The engineer was very polite and observed correct covid protocols at all times. A very professional individual and highly recommended.

February 3, 2021
Unprompted review

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