100ml Bottles UK Reviews 

696
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve tried one other 100ml bottle e-liquid seller online and their e-liquid was nowhere near as good as this seller (100ml Bottles UK). They are also very efficient and timely with delivery (every tim... See more

Rated 5 out of 5 stars

I’ve written a review for this company before but feel compelled to write another. I’ve been using this website for a long time and can not fault the usual service I receive. I’ve had 2 problems since... See more

Rated 5 out of 5 stars

Use this company all the time, cannot fault there quick defines times and if you ever have any issues, probably the best customer service that will rectify the issue right away. Keep up the great work... See more

Rated 5 out of 5 stars

Had slight issue where 1 bottle of liquid leaked whilst in transit. 1 quick email and replacement sent straight out. Fantastic service. Very pleased with no fuss , quick resolution thanks.

Company details

  1. Electronic Cigarette Store

Information provided by various external sources

UK Retailer of e-cigarettes and premium quality 100ml bottles of e-liquids. Over 240 eliquid flavours with High VG and Zero to 20mg Nicotine strengths available. We stock a huge range of top brand e-cigarettes at great prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

696 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(696)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great sale price

100ml liquids are always good quality liquids with a wide variety of flavours and strengths. This black friday deal made my purchase great value as well. Quick delivery and well packaged. Delighted with my purchase.

December 3, 2020
Rated 5 out of 5 stars

GREAT COMPANY TO DEAL WITH!

Great variety of products, great e-liquid, and always, great service - including 'after-sales' service!
Response and Delivery is also efficient.
Been dealing with this Company for a long while now.
So, I'd like to say - well done, and keep it up!!

November 19, 2020
Rated 5 out of 5 stars

Excellent Service

I have been a customer of 100ml bottles for a few years now and they have always given superb service. Their website is easy to use and notify me when items have been dispatched. Always very happy with e-liquid, great variety and mix to choose from with explanations. 👍👍👍👍👍

November 14, 2020
Rated 5 out of 5 stars

Excellent product, excellent quality

Excellent service ! There's lots of vape shops online , but '100ml bottles uk' were offering larger 100ml bottles of 50/50 , saving massively over 10ml bottles ...
As a MTL I don't see alot of choice for bulk savings and as I like vamp-toes and vinberry ect I thought I'd try them out.
So .. flavour is great ( they add a little more concentrate when I ordered 4x nic salt to reach 6ml nicotine and keep flavour ) . Nice bottle and well packaged . Overall fantastic product at a great price . Take a punt and give them a try , I don't think you'll be disappointed....

November 1, 2020
Rated 5 out of 5 stars

Impressed

Very professional, they had a stock problem which they let me know about, and gave me a free bottle as the delivery was a little late. Will continue to use them.

November 1, 2020
Rated 1 out of 5 stars

Excellent quality juice on time will…

Excellent quality juice on time will use this site again thank you

October 27, 2020
100ml Bottles UK logo

Reply from 100ml Bottles UK

Thank you for taking the time to leave a Trustpilot review, your comments were positive but I think you selected 'One Star' by accident. Could we ask you to update this?
regards
The 100ml Bottle team

Rated 5 out of 5 stars

A+ customer service!

The help and constant communication from these guys are always top notch!

I called with an issue with the juice, and the guy on the end of the phone was a total gent, this is one of the best companies i have EVER dealt with (and im old so i've dealt with a lot) and the customer service is perfect everytime!

If i could recommend any vape company this would be the one, hands down everytime!

thankyou guys!

October 9, 2020
Rated 1 out of 5 stars

Paid for next day delivery

Very bad attitude and customer service - read the below responses to see how petty and childish this knock-off Vampire Vape store are. The original issue was relating to for next day delivery, still not arrived 6 days later and as you can see they're full of sympathy 😂.

It seems the "company" would rather reply on here where they think I would not respond rather than replying to the email that was sent a few days ago. Unprofessional and spineless. There is definitely an element of defensiveness there for sure, looking at the reviews it only seems like they respond to the bad ones which speaks volumes to me.

Hopefully this will rightfully divert a few customers away from their bad attitude, poor customer service and copied product. I am most definitely feeling a certain bitterness to the world with their spikey responses, not sure what is going on there. Maybe the company are holding on and their small business is close to going under in the current circumstances and they are bitter at the world. If so, I am sorry to effect a little FIVE man band business negatively but they asked for a review knowing I hadn't received my product in the stated timeframe. I feel bad, but I have to be honest, that is what Trustpilot is for (not for replying to complaints effectively which is what this vendor seems to think 🤦‍♂️). I hope everything works out for you guys.

You can buy the real Vampire Vape products on their website - I would post a link but is against Trustpilot policy. Easy to find, they are a large professional company. Would highly recommend to avoid situations like this with amateur management/owners with a power trip.

As they prove my point, they buy their concentrate from Vampire Vape but amend the name of the products they are selling to something similar i.e. a "knock-off" in all sense of the term. You can clearly see this on their website when browsing the products eg. Vampire Vape product "Rainbow Skull", 100ml bottles "Radiant Skull" 😂😂. I think it is pretty clear what is going on here. Im sure Vampire Vape approve of this little website using their copyrighted flavour concentrate and renaming the final product to something similar. By all means within the copyright infringement laws, but a cheap and nasty move none the less. No shame, ey. I suppose it could be a case that they see the funny side like myself. Imatation is highest form of flattery I suppose? Also, they are too big of a company to look at the little guys.

Last edit: glad to see they took my advice and removed the "addendum" points and all of their other pseudointellectual insertions, they looked (and felt) a bit daft there to put it bluntly so we won't mention that anymore. I would be happy to coach the vendor on other parts of their business (for a fee) if they feel this would be beneficial and better prepare them for further instances of failed deliveries and other complaints - they can just give me an email if they think it would be valuable.

Just to address the vendor's point about the definition of "knock-off off" and my apparent misinterpretation of the term according to them - the true definition of "Knock-off": "Knock-off products are those that copy or imitate the physical appearance of other products but which do not copy the brand name or logo of a trademark." I.e. Pinky on the website is actual the copyrighted flavour by Vampire Vape, "Pinkman". Lets be honest, however they wish to frame it people can just take a look at the website and see it for themselves. Its very unfortunate.

Now, I am relatively sure I won't be getting any type of empathetic apology (which would have been it done and dusted, instead a jumped up owner with a chip on their shoulder got a little spikey and looked like an idiot) and I am sure I am not getting compensated for poor service, bad information on the website and knock-off products, the novelty of messing with them has worn off. This is just a laugh for me, its unfortunate this is their means to an end. It could have all been avoided with an empathetic email and explanation. 🤷‍♂️.

Anyways, the vendor should feel free to have the last word in true "Karen" style whilst they rise to my bait (again). Note, after initally branding me a "Karen" in their first response, it appears they have now reported my response to TrustPilot which is hilariously ironic 😂. I will be sure to vape my HE3BEG (or whatever dodgey name they come up with for Heisenberg from Vamp Vape) when it eventually gets to me in the coming 3 weeks and think them fondly 🙂.

Have a nice day and I hope this review is helpful.

October 4, 2020
Unprompted review
100ml Bottles UK logo

Reply from 100ml Bottles UK

Lets deal with some facts here about your review:

You placed your order at 19:14 on Wednesday night and it was dispatched by Royal Mail 1st class (as you requested) the following day on Thursday.

You emailed us with a long complaint on Saturday at 12:12pm (not days ago as you state) which was less than 48 hrs after your order was dispatched , demanding a full refund because Royal Mail 24 did not deliver 'the next day' , which is completely unreasonable as neither we nor the Royal Mail have failed to fulfill your order.
You also stated in your email to us how you 'felt let down and that you ran out of e-liquid on Thursday and had to buy some cigarettes ' . You ordered on Wednesday evening long after the post has been collected, even if you had selected DPD you were not going to get your order the following day and you would still have run out and presumably had to by cigarettes.

You didn't pay EXTRA for Next day delivery, you paid the standard Royal Mail 1st class price . If you read their terms and conditions you will also realise that it is not a guaranteed 24 hour service (You need to actually pay the extra for their next day special delivery service). So again you have no grounds for complaint.

Its is also the case that the Royal Mail have suffered ongoing delays over the last several months for obvious reasons related to the Pandemic. This is clearly stated on their website in several locations. Although the current delays not nearly as bad or as frequent as they were back in March or April, their 1st class does not always arrive promptly. (We actually have a warning to this effect on our 'Shipping Guidance' tab advising customers to use the Tracked service as the Royal Mail seem to be delivering these quicker.)

We did our bit in the transaction by PROMPTLY shipping your order, as you can imagine we have absolutely no control over how long the Royal Mail takes to deliver it so perhaps you should direct the poor review at them rather than being a total Karen with us!

You have stated in your review that you sent an email a few days ago? You only ordered a few days ago and you emailed us yesterday, you have also not at this point waited 6 days for your order as stated so it seems your grip on time is tenuous to say the least.

In addressing your comments about Vampire Vape, they are indeed a large company who make fantastic eliquid flavours which is why we are proud to be a very regular and approved customer of theirs (as we are with T-Juice and Mt Baker Vapor).
Your grasp of the meaning of 'Knock off' is poor. A 'Knock off' is by definition a COPY of a product. We are not copying Vampire Vapes products we are selling THEIR products and cater for customers who want their flavours in VG/PG ranges and volumes which they themselves do not do.
As for the names of some of the Vampire Vape products on our website, Vampire Vape themselves (who are completely happy selling us their concentrates every month) requested we not use their copyrighted names as a condition for selling to us which we are more than happy to comply with.

P.S We employ five people ... not one :-D

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look