118businessdirectory Reviews 

777
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and delicious taste of the products, highlighting their wide variety. Many people commend the professional, friendly, and attentive service, noting that staff are helpful and ensure a smooth, efficient, and amazing experience, appreciating the high quality and reliability provided. However, some customers also noted significant issues with payment, specifically unexpected charges of £12 after an initial £1 verification. These individuals reported being billed without sufficient clarity regarding the recurring premium service fees that would follow the verification.

What people talk about most

Product

People report positive experiences with product, consistently praising the delicious and flavorful food, with... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

User experience

Users describe positive interactions with user experience, often highlighting it as fantastic, amazing, and... See more

Payment

Customers consistently note negative experiences with payment, primarily due to unexpected charges after... See more

Quality

Customers had positive experiences with quality, consistently praising the delicious and flavorful food, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Food was very tasty but normally as from this takeaway I never had a bad meal from here

Rated 4 out of 5 stars

Class impeccable flattering enjoyment stupendous and most of all it made me feel complete

Rated 5 out of 5 stars

Efes Kebab House, Bournemouth. Absolutely amazing food, brilliant prices and the delivery service is super fast. The food is always delicious and they never make a mistake or miss anything from the or... See more

Rated 5 out of 5 stars

From the moment we stepped into 20 Stories, everything felt special. The panoramic views of Manchester are absolutely breathtaking—perfect for a sunset dinner or drinks under the stars. The ambian... See more


Company details

  1. Business Administration Service

Written by the company

118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

777 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(777)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Chinese Greenland’s Road Sale Cheshire

If you live in Sale M33 there are several Chinese restaurants and takeaways First Chinese Gleeblands Rd excellent choice of menu both English and Chinese by far the best salt & pepper ribs in fact all S&P dishes 10/10 every dish made fresh plenty of it and prices competitive with the rest cheaper than most good service and quality of food second to none 👍

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading "free trial" – charged my personal card without clear consent

I signed up for a business listing, under the distinct impression that providing my card details was solely for identity verification. There was no transparent warning that this would automatically convert into a paid monthly subscription.

Today, I discovered they have debited £12.00 from my personal (not company) credit card. Using a free trial verification to automatically slip people into a paid subscription without explicit confirmation is a highly misleading practice.

I have contacted customer service to demand an immediate cancellation and a full refund. I strongly advise others to monitor their accounts closely when dealing with this company.

June 4, 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Ben

Thank you for sharing your concerns.

Please send us the relevant details and we will look into it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 5 out of 5 stars

Cosmos Southampton is the first thing…

Cosmos Southampton is the first thing that comes to mind whenever I hear people talking about food. With such a huge variety of dishes, all freshly prepared and packed with flavour, it’s a place that never disappoints. In fact, whenever anyone mentions Southampton whether it’s football, the South Coast, or anything else my mind instantly goes to the amazing food at Cosmos!

What makes it even better is that it’s incredibly affordable and caters for everyone, from young children to grandparents. Whether you’re a picky eater or someone who loves trying new cuisines, there’s always something to enjoy. For great food, excellent value, and a fantastic dining experience, Cosmos Southampton is hard to beat. 🍽️😋

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

fraud they took £12 without even asking…

fraud they took £12 without even asking sign you up for a subscription

May 13, 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear CRXPT

Thank you for sharing your concerns.

Please send us the relevant details and we will look into it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

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