118businessdirectory logo
Visit website

118businessdirectory Reviews 

781
•
TrustScore 4.5 out of 5

4.3

Business Administration Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and delicious taste of the products, noting the wide variety and generous portions available. People also highlight the professional, efficient, and friendly service, with many appreciating the attentive staff and smooth overall user experience. However, some customers also noted significant issues with payment, specifically regarding unexpected recurring charges. Reviewers reported issues with recurring charges after an initial verification process.

What people talk about most

Service

Users describe positive interactions with service, highlighting brilliant, sensational, and amazing service... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as fantastic, amazing, and... See more

Product

People report positive experiences with product, consistently praising the delicious and flavorful food, with... See more

Payment

Reviewers highlight negative aspects of payment, with many reporting unexpected charges of £12 after an... See more

Quality

Customers consistently note positive experiences with quality, highlighting delicious food that is cooked... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Food was very tasty but normally as from this takeaway I never had a bad meal from here

Rated 4 out of 5 stars

Class impeccable flattering enjoyment stupendous and most of all it made me feel complete

Rated 5 out of 5 stars

From the moment we stepped into 20 Stories, everything felt special. The panoramic views of Manchester are absolutely breathtaking—perfect for a sunset dinner or drinks under the stars. The ambian... See more

Rated 5 out of 5 stars

The food at Royal Nawab Manchester was excellent, with a wide range of dishes to choose from. Whether you prefer traditional favourites or something new, there’s plenty to satisfy every taste. A true... See more

Company details

  1. Business Administration Service

Written by the company

118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

781 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(781)

263 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Impossible to get in touch with

Impossible to get in touch with. please do not add any card details as they will start charging £12 per month. I believe they are scammers. BE AWARE!!!

April 13, 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Faye

Thank you for sharing your concerns.

Please send us the relevant details and we will look into it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Rated 1 out of 5 stars

Utter scam

Utter scam, I’ve received 12 emails since 08:41am on Friday 10th April 2026 and still counting. I cannot log in to their system, ignoring how difficult it was to sign up in the first place. I’ve also instructed my bank to cancel any requests for payment and ensure they retrieve the £1 authentication charge.

April 10, 2026
Unprompted review
118businessdirectory logo

Reply from 118businessdirectory

Dear Kamrul

Thank you for sharing your concerns.

Please send us the relevant details and we will look into it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look