Often its difficult to give a review until you see how a company reacts when something goes a bit wrong. in this case it did. there was a problem with the cartridge when it arrived. Cartridge 123 resp... See more
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See what reviewers are saying
Excellent quality cartridges. Most refills are cheap but very poor and literally "patchy" quality, however all of the toners from here have worked 100% up until the end of the ink - a little more expe... See more
I am happy with the cartridges I ordered, the black one is working fine, the other colours do not need replaced yet. However, I am not happy that you sent me an email showing my password to my accoun... See more
AVOID AT ALL COSTS!!!! Ordered and paid for couple of toners on the 18th April - royal mail delivery service 2-5 days now on 9th MAY and nothing received and no response from any emails sent through... See more
Company replied
Company details
Information provided by various external sources
The Premium quality Compatible Toner Cartridge is a excellent product for brilliant and crisp printing of your personal photos and business documents printing. 123 Cartridge premium Compatible Inkjet and Toner Cartridge can save you 50% - 60% on the cost of printing without compromising quality. The recycled Cartridge is made with premium quality material for excellent printing quality and reliability. Our Compatible Cartridges are eco-friendly and contributes better environment. we gives lowest price promise guarantee and 30 days money back guarantee at 123 Cartridge. Your privacy, transaction history, and personal information are protected by our data-encrypted server, and we accept all major credit cards. You may call our friendly customer service team on 0208 123 3239.
Contact info
Kemp House 152-160 City Road, EC1V 2NX, London, United Kingdom
- 0208 123 3239
- sales@123cartridge.co.uk
- 123cartridge.co.uk
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No goods and not able to contact seller.
Paid money but after 1 week no notification of goods being shipped. Have called and called but nobody is picking up the phone. I am genuinely concerned that I have been the victim of a scam.

Reply from 123cartridge
Product works fine, shocking delivery
Product works fine, but paid for next day delivery, rang at 4pm to be told it would still be delivered, but could be after 5pm. Rang at 5-30, no answer, rang again 9-30&9-45 following day, no answer. Cartridges actually arrived at 10-15 on the day after they were due and paid extra for next day delivery
Highly recommended
Found exactly what I was looking for. I highly recommend this company to anyone. Great products at even better prices. You will struggle to find better products and prices anywhere else.
Delivery excellent and cartridge was…
Delivery excellent and cartridge was perfect. Good price just added to value.
Good company but could have better communications
I found this website selling the cartridge I needed for about 2/3 of the price I had been previously paying elsewhere. Having ordered one, the cartridge arrived very promptly - within a 2-3 days. It was another couple of weeks before the older cartridge totally ran out of ink. When I replaced it with the new 123 cartridge it did not work. I phoned the company and spoke to their customer relations person. He was very friendly and helpful and after getting technical advice suggested that the chip in the cartridge I had been sent was faulty. Without me requesting another new cartridge, he informed me that a new cartridge would be in the post to me the following day. After a week of waiting, I telephoned 123, got no response; left a message to be phoned back - all to no avail. After a few days I emailed them and still received no reply. I left another telephone message and still received no reply. Finally today a new cartridge did arrive at my address which appears to be working just fine. I will use this company again but my 3 star rating is due to the faulty cartridge in the first place, and then the lack of response to calls and emails in the second place. A shame, because the staff clearly seem friendly and helpful and willing to put things right. If they had their communications right I would have offered a 4 star rating.
Very pleased with the ease of placing…
Very pleased with the ease of placing an order and the delivery to the door!
Goods received very swiftly
Goods received very swiftly and in excellent order
Arrived Quicker than expected and…
Arrived Quicker than expected and worked first time
Thank you for a very speedy and prompt…
Thank you for a very speedy and prompt delivery.
Still waiting for my purchase to be…
Still waiting for my purchase to be delivered so why send me a survey!
Great Service
Great Service, Excellent pricing what more can you ask?
Excellent fast service
Excellent fast service, great price on the compatible cartridge
Fast & very efficient service.
Confusing Ad & Zero Customer Service
Listing on site for toner cartridge looks like a listing for toner, I purchased it expecting toner to arrive, not an empty cartridge. No contact from customer service upon emailing them. Do not recommend for these reasons.
On ordering the laser cartridges
On ordering the laser cartridges, I was given more advice than I had originally intended to request.
BRILLIANT
Can't believe how good a service this…
Can't believe how good a service this is at a fraction of the price
Extremely good value for money.
Terrible - received used and broken cartridge.
I ordered and paid for a new cartridge. The cartridge I received was used and broken. Having reported problem and sent photos of said cartridge, I have not yet received a response, and cannot now contact this company by telephone. Is this typical of your service? If so please credit amount paid.

Reply from 123cartridge
fast delivery
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