123cartridge Reviews 169

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Often its difficult to give a review until you see how a company reacts when something goes a bit wrong. in this case it did. there was a problem with the cartridge when it arrived. Cartridge 123 resp... See more

Rated 5 out of 5 stars

Excellent quality cartridges. Most refills are cheap but very poor and literally "patchy" quality, however all of the toners from here have worked 100% up until the end of the ink - a little more expe... See more

Rated 4 out of 5 stars

I am happy with the cartridges I ordered, the black one is working fine, the other colours do not need replaced yet. However, I am not happy that you sent me an email showing my password to my accoun... See more

Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!! Ordered and paid for couple of toners on the 18th April - royal mail delivery service 2-5 days now on 9th MAY and nothing received and no response from any emails sent through... See more

Company replied

Company details

  1. Toner Cartridge Supplier

Information provided by various external sources

The Premium quality Compatible Toner Cartridge is a excellent product for brilliant and crisp printing of your personal photos and business documents printing. 123 Cartridge premium Compatible Inkjet and Toner Cartridge can save you 50% - 60% on the cost of printing without compromising quality. The recycled Cartridge is made with premium quality material for excellent printing quality and reliability. Our Compatible Cartridges are eco-friendly and contributes better environment. we gives lowest price promise guarantee and 30 days money back guarantee at 123 Cartridge. Your privacy, transaction history, and personal information are protected by our data-encrypted server, and we accept all major credit cards. You may call our friendly customer service team on 0208 123 3239.


Contact info

3.9

Great

TrustScore 4 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

123cartridge offers reasonably priced…

123cartridge offers reasonably priced toner cartridges and a user-friendly site. While one delivery arrived late, they promptly refunded the £5 next-day charge as promised. The company resolved issues quickly and efficiently when contacted. Despite minor hiccups, their fast deliveries and helpful customer service make them worth recommending. Will be using them again!

February 24, 2025
Unprompted review
Rated 3 out of 5 stars

123 Cartridge

Ordered toner cartridges. Arrived 5 days late after paying for next day delivery. We will see if the £5 gets refunded as promised. To be fair the £5 next day delivery charge was refunded.

July 17, 2020
Unprompted review
Rated 4 out of 5 stars

Great service

Reasonably priced toner cartridges & fast, efficient service. Haven't used this company before but would certainly recommend them.

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

Paid for next day delivery came day…

Paid for next day delivery came day late waiting for refund

June 23, 2020
Unprompted review
123cartridge logo

Reply from 123cartridge

We are sorry to read of this, can you email sales@123cartridge.co.uk, include your address with postcode so that we can investigate further?

Rated 4 out of 5 stars

Great service

Easy to order site .
A couple of issues with two of the cartridges . I phoned the company and they couldn’t of been more helpful ,and sorted the problem straight away . Thanks Asan I will definitely use you again

June 15, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered and paid for a cartridge but it…

Ordered and paid for a cartridge but it did not arrive. Sent 3 emails to the company without a response. Rang the helpline numerous times - no-one picked up. Pretty shambolic. Do not order from this company

January 14, 2020
Unprompted review
Rated 1 out of 5 stars

Made an order fully paid for a toner on…

Made an order fully paid for a toner on 25th November 2019. Until today I have not received the toner until today.
Telephoned them tens of times on their provided telephone number but they never answer that telephone.
Emailed them and they replayed informing me that I need to check my order on line, which tells me that I would receive my item in 2-5 days.

I will never Use their services again.

December 7, 2019
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID - Paid £5 for next day delivery - nothing has turned up, no message of shipment or anything - can't get hold of anyone, phone just rings and goes to voicemail - Also charging VAT and can't find a VAT number - needs reporting to HMRC.

December 4, 2019
Unprompted review
Rated 1 out of 5 stars

Poor quality toner has damaged our…

Poor quality toner has damaged our printer.

I managed to get through once and was asked to email, however I have phoned every day since and the phone is never answered. No reply to emails.

Order at your own risk.

November 26, 2019
Unprompted review
Rated 1 out of 5 stars

Do Not Touch this company with a barge…

Do Not Touch this company with a barge pole. They take your money and do not fulfill your order. Nobody answers phone. I will be contacting trading standards to look into this rip off company.
I placed order on the 4/11/19 and I am still waiting, although I was told it would be delivered the next day.

November 19, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look